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Hotel Circulo Gran Via, Autograph Collection

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Hotel Circulo Gran Via, Autograph Collection

locationGran Via, Madrid

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About Hotel Circulo Gran Via, Autograph CollectionAbout Hotel Circulo Gran Via, Autograph Collection

Location

Located right in the heart of Madrid, this hotel is ideal for those in need of an adults-only holiday.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a page service. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A telephone, a TV and WiFi provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics and a spa. A casino offers fun and entertainment.

Meals

The hotel includes a restaurant and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Hotel Circulo Gran Via, Autograph Collection Amenities at Hotel Circulo Gran Via, Autograph Collection

  • Facilities

    • -

      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

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      Car Park

    • -

      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Jacuzzi

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

206

Very Good

53

Average

13

Poor

7

Terrible

7

Recent Reviews: 286

  • User:DMW228

    Trip type: Couples

    Lovely hotel; great location

    rating14 Apr 2026

    Great location though noisy, however to be expected. It’s chaotic and overwhelming outside the hotel but serene and relaxed inside. Disappointed by the lack of support with a broken safe, which was broken when we arrived & remained so when we left - staff seemed reluctant to help. Room was nice, excellent facilities & beautifully presented. Bar is lovely too, great place to enjoy the casino without losing any money!

  • User:Andreas N

    Trip type: Couples

    Worst front desk and false marketing.

    rating25 Mar 2026

    I booked this hotel based on the images. On Hotels.com it said 41 m2. Junior Suite. So I booked it. On my arrival the room was not larger than about 30 m2. And nothing like the pictures. The room was not as spacious and from the images I had and used to choose the hotel were not from this room. So I said there must be something wrong and showed the front desk what I ordered. They said we have no more rooms available and you have booked through Hotels (Expedia) and the information there is not correct. So I checked their own website and it said 35 m2. But still there were images on their website that was not from the room I chose. So the girl at the reception said "well they are MORE OR LESS (mas y menos) 35m2". Such a joke. I asked how many percentage this "expression" is maximun. She didnt know. They were not very willing to compensate or do any kind of upgrade - which I even offered to pay for myself. Hotel was fully booked. Not even the breakfast they offered for free. Very bad experience. Worst hotel room for 554 € i have ever stayed in in Europe. Hotels.com has also lost a client that books many nights through his company and privately. Poorly managed. Bye bye. CGV Team, Dueño at Circulo Gran Via, Autograph Collection, responded to this review Dear Andreas N,We sincerely apologize for the confusion regarding the room information and for not meeting your expectations on this occasion. We fully understand your frustration, especially after making your decision based on the images and descriptions provided.We take feedback like yours very seriously, as it helps us identify and address any inconsistencies between third-party platforms and our own website, and we will review this matter carefully.We also regret that, due to the hotel being fully booked, we were unable to offer an alternative solution during your stay.Thank you once again for sharing your experience.Best regards,CGV Team

  • User:Jennifer P

    Trip type: Friends getaway

    Excellent Stay!

    rating07 Feb 2026

    Wonderful stay at this boutique hotel! We were upgraded to a junior suite. Very comfortable room, good food and excellent service. Hotel staff were very helpful. Front Office Manager, Owner at Circulo Gran Via, Autograph Collection, responded to this review Thank you for your wonderful review and perfect score! We're glad to hear you enjoyed your stay, found the room comfortable, and appreciated the food and service. It’s fantastic to know our team was helpful during your visit. We hope to welcome you again in the future!Warm regards!

  • User:William S

    Trip type: Couples

    Nothing but positive!

    rating05 Jan 2026

    I have stay here many times and will continue to stay many more.Location is fantastic, room was great and staff were truly amazing. Stayed for five nights, and everything about the experience was enjoyable. Nothing but positive things to say - Wonderful stay overall. CGV Team, Dueño at Circulo Gran Via, Autograph Collection, responded to this review Dear williamsG9113SM,Thank you so much for your continued trust and loyalty—it truly means a lot to us!We’re delighted to hear that you had another wonderful stay and that you enjoyed the location, the room, and especially the service from our Team. Your kind words will be shared with the staff, who will be very happy to know they made your experience memorable.Best regards,CGV TeamWe look forward to welcoming you back for many more stays in the future!

  • User:TimothyBuysse

    Trip type: Business

    Hospitality to the next level.

    rating20 Nov 2025

    Hospitality to the next level. The staff welcoming you are amazing. The room is absolutely timeless and beautiful. Location is top. Highly recommended. 5 start experience.

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