Hotel Fenix Gran Melia

138+ photos

Hotel Fenix Gran Melia

Name: Hotel Fenix Gran Melia
Address: Hermosilla 2, Madrid, spain
Telephone: 0204 505 9777
Rating: 4.6

madrid, spain

About Hotel Fenix Gran Melia

location

This city hotel is centrally located directly on the Paseo de la Castellana and the Plaza de Colón, the original structure of which has been completely preserved. The Palacio Real, the Retiro Park, the Prado and the Gran Via are all nearby. Santo Domingo is the nearest metro station. It takes approximately 10 min to reach the old town on foot or 5 min on public transport.

facility

The hotel provides a transfer service, 24-hour room service, a laundry service and a hairdresser. Guests arriving by car can park their vehicles in the car park. Other services include a hotel shuttle bus.

rooms

Air conditioning, adjustable central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a queen-size bed, a king-size bed or a sofa bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television with cable channels, a radio, a games console and WiFi (no extra charge) are provided as well. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a bathtub and a whirlpool bath. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

sport

Sport and leisure activities are offered by the hotel and third-party operators. There are many ways to relax or stay active at the hotel, including a gym, a spa and a beauty salon.

meals

Great food and excellent service await guests at the air-conditioned restaurant. A delicious breakfast provides energy for the rest of the day.

Amenities at Hotel Fenix Gran Melia

Facilities (16)

Air conditioningLobbyCurrency ExchangeConference RoomRoom ServiceLaundry ServiceBicycle HireGarageElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifiEV Charging Station

Beauty and Spa (2)

MassageSpa

Business Center and Conferences (1)

Business Center

Common Area (2)

Outdoor FurnitureReception

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (8)

ShowerBathtubHairdryerMinibarTVBathrobesRoom serviceSlippers

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (3)

SaunaGymEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Salamanca-Serrano, Madrid, Spain

Hermosilla 2

Nearest airport13.5km

City centre2km

What's nearby

City centre2km
Nearest airport13.5km

Check-in from 3:00 PM · Check-out by 12:00 PM

Salamanca-Serrano, Madrid, Spain

Hermosilla 2

Nearest airport13.5km

City centre2km

What's nearby

City centre2km
Nearest airport13.5km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.6

Excellent

3381 reviews

Value
Rooms
Cleanliness
Service

Excellent2405
Very Good671
Average202
Poor60
Terrible43

Recent Reviews: 3381

User: Freedom21549955515
Trip type: Couples
Amazing Hotel!
This hotel is phenomenal! It’s absolutely gorgeous and the service is incredible! Juan, our bartender was exceptional and Jean Paul, Santiago and Antonio at front were wonderful and incredibly helpful as well!This hotel is phenomenal! It’s absolutely gorgeous and the service is incredible! Juan, our bartender was exceptional and Jean Paul, Santiago and Antonio at front were wonderful and incredibly helpful as well!
User: Joseph B
Trip type: Couples
Love Spain
Beautiful hotel. Well located. Antonio, Jean Paul,and Santiago were especially helpfulBeautiful hotel. Well located. Antonio, Jean Paul,and Santiago were especially helpful
User: Peter F
Trip type: Family
Great way to experience Madrid.
The Hotel Red Level was an excellent experience — very helpful, friendly staff (especially Andrea), lounge was comfortable and convenient, open for food, snacks and cocktails. Great location for shopping, restaurants/bars and wandering around central Madrid. Hotel- cmanager, Owner at Hotel Fenix Gran Melia - The Leading Hotels of the World, responded to this review Dear guest,Greetings from H… The Hotel Red Level was an excellent experience — very helpful, friendly staff (especially Andrea), lounge was comfortable and convenient, open for food, snacks and cocktails. Great location for shopping, restaurants/bars and wandering around central Madrid.…
User: eyalsegev11
Trip type: Family
Awesome Stay
Our stay at Gran Melia Fenix hotel was excellent. The location proved ideal, and the staff were awesome, particularly Carlos and Jerald, who assisted us throughout the visit. The premises were exceptionally clean and orderly. Hotel- cmanager, Owner at Hotel Fenix Gran Melia - The Leading Hotels of the World, responded to this review Dear Guest, Greetings from Hotel Fénix, a Gran Meliá Hotel!… Our stay at Gran Melia Fenix hotel was excellent. The location proved ideal, and the staff were awesome, particularly Carlos and Jerald, who assisted us throughout the visit. The premises were exceptionally clean and orderly. Hotel- cmanager, Owner at Hotel…
User: rajatswarup
Trip type: Family
Great location, recommend Red Level access
Hotel Fenix Gran Melia is a great place to stay if you have a young family and you get Red Level access. We booked via American Express travel and it was part of the Fine Hotels Collection. Through that we got concierge access and breakfast for two. The hotel is within walking distance of the main shopping district in Madrid (Serrano) and a lot of good transportation options are all nearby. The ho… Hotel Fenix Gran Melia is a great place to stay if you have a young family and you get Red Level access. We booked via American Express travel and it was part of the Fine Hotels Collection. Through that we got concierge access and breakfast for two. The hotel…

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