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Hotel Ibis Madrid Centro Las Ventas

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Hotel Ibis Madrid Centro Las Ventas

locationVentas-Avenida America, Madrid

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About Hotel Ibis Madrid Centro Las VentasAbout Hotel Ibis Madrid Centro Las Ventas

Location

This hotel is located in the centre of Madrid.

Facility

The hotel has a lift and features 112 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard features in the rooms. Rooms have a double bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. The pool complex promises pleasant and carefree swimming. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. The hotel also offers snacks.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Ibis Madrid Centro Las Ventas Amenities at Hotel Ibis Madrid Centro Las Ventas

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Gym

    • -

      Number of Pools

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Centre

3.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

772

Very Good

956

Average

195

Poor

39

Terrible

16

Recent Reviews: 1978

  • User:Getaway801274

    Trip type: Family

    A really good hotel near Plaza de Toros

    rating08 Feb 2026

    This is the second time I stay at this hotel and really liked it. Located near a Metro station, very convenient to reach all touristic places. Staff is very gentle and supported us with restaurant, bars and interesting places to visit.Near Plaza de Toros.

  • User:samg9775

    Trip type: Couples

    Great location, OK Hotel, Excellent Staff.

    rating24 Jul 2025

    Overall, the staff was great but we felt as if the hotel lightning was dark in the hallways, and not much room to sit in the lobby, also they had a generator due to work being done nearby and their electricity that's gotten cut off. The hotel is extremely well located and in the center of town, near Ventas subway and the area is relatively quiet.

  • User:greta895

    Trip type:

    Unpleasant Experience

    rating17 Apr 2025

    Horrible experience. The hotel was far from the center, it was extremely basic, the room was uncomfortable, the price was too high at 200+ euros a night, for a room so small, no view at all, it was a triangle where you had to walk sideways to go from one side to the other. No closet space at all. No shelves to put stuff on. No shampoo! They provided an all-in-one liquid shower soap. No Kleenex. We had booked for three nights but checked after only one night there. Your staff was not friendly or helpful much. For such a high rate they wanted 10 more euros to move us from rooms. And on top of all, not your fault, but there was subway construction undergoing right at the door. Also this location was so far away from the center! We moved to a five-star hotel near El Prado for the same rate. We had stayed at Ibis Sagrada Familia in Barcelona, where even when the hotel was also basic, the service was outstanding and we decided to stay with the same hotel chain, but we were extremely disappointed. Total cost including breakfast for ONE night was about 250 euros. Not worth it!

  • User:cherniae

    Trip type: Friends getaway

    Be Aware of IBIS Madrid Centro Ventas (All Accor hotels group)!

    rating01 Nov 2024

    When we arrived to IBIS Madrid Centro Ventas hotel at 9:00 PM we have been told that our reservation has been cancelled due to insufficient credit card on file and our room is gone, and they do not have any rooms available. When we booked this hotel 5 months in advance (for 5 nights), they ran my credit card and confirmed the reservation via email. That email stated that we have to pay in full upon arrival. And when we arrived we had no room to stay! With the straight faces, they simply sent two older women to the streets at night! They did not sent me a new bother to notify me about the problem in advance, and I had no idea that this problem could arise. (Apparently, sometimes after booking the hotel my bank replaced my credit card, so the old one was not working any longer). After crying and begging for an hour in the lobby, they finally found the room for us in the other hotel within All Accor Group, Novotel, but it was 1,000 Euros more expensive then IBIS. We had no other option than agree and pay. When we arrived to Novotel, we asked why this was happening, and they explained that this is the policy of all hotels under All Accor Group that they can cancel your reservation on the day of your arrival if there is any problem with your credit card on file (even if you booked 5 months earlier). It does not matter that their confirmation email does not explain it to you. It is just their right, and they exercise it!

  • User:rc1987

    Trip type: Business

    Overpriced and very basic

    rating07 Oct 2023

    Paid £270 for a one night stay on a Tuesday. It was good job it was for one night. The room was too hot and the aircon did not work until the morning. The bed was uncomfortable and the pillows far too soft. The room was so dated. By far the worse Ibis I have stayed and I have stayed in many; particularly when most in Europe offer good value for the money. At that price, I expected a kettle in the room and there wasn’t even a bin in the main room. Just a small bathroom bin. Gets another star because of location and the staff did well - not easy one person running both the reception desk and the bar.I didn’t experience breakfast/the restaurant.

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