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Hotel Ilunion Suites Madrid

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Hotel Ilunion Suites Madrid

locationVentas-Avenida America, Madrid

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About Hotel Ilunion Suites MadridAbout Hotel Ilunion Suites Madrid

Location

This luxurious, contemporary hotel offers spacious, modern suites in the heart of Madrid, close to all of the major attractions, with excellent transport links for exploring the whole city. The city centre location also means that there is a Metro station directly in front of the hotel offering fast, convenient access to the whole of the Spanish capital and the surrounding area.

Facility

The hotel has 120 suites and 10 single rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (no extra charge) are provided as well. A shower, a bathtub and a bidet are included the bathrooms. A hairdryer and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

A wellness area with a spa is available at the hotel.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Hotel Ilunion Suites Madrid Amenities at Hotel Ilunion Suites Madrid

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

LocationLocation

Map preview

Around this property:

Restaurants

10 m

Bars / Pubs

10 m

Public Transport

10 m

Shopping opportunities

10 m

Nightclub

10 m

Beach

300 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1120

Very Good

718

Average

217

Poor

79

Terrible

58

Recent Reviews: 2192

  • User:erikakaka79

    Trip type: Family

    A great stay to explore Madrid as a family

    rating25 Apr 2026

    We stayed as a family of four - the rooms are spacious, clean and well laid out. Beds were very comfortable. The hotel looks very modern and well invested. The location was great a few minutes walk to a Metro station and you’re in the city centre in around 20 mins. There’s a supermarket very close to the hotel too.The only issues we had is that check in took a long time - they did a huge amount of typing on the computer and conferring with colleagues before we could get our key. Also we booked knowing the hotel had air con but this never worked and reception told us it only works during the day. The street outside is too noisy to leave windows open at night. Finally the room was clean but the hand soap was empty on arrival and wasn’t topped up for the duration of our stay, however the was shower gel.Overall I’d recommend this hotel due to the cleanliness, spacious rooms and convenient location.

  • User:Taran M

    Trip type: Business

    Annoying arrival, annoying stay

    rating26 Mar 2026

    1.⁠ ⁠Was told my room was ready but it would be £20 to check in two hours early. Would not charge it to the room.2.⁠ ⁠⁠Hotel Wifi pop up to log in went to a blank page. Reception could only repeat the username and password and send a maintenance man up who thought his job was to fix my tv. Did not want me to come down and show them the problem.3.⁠ ⁠⁠Luckily their conference wifi was wide open.4.⁠ ⁠⁠Sockets across entire room were deeply recessed so square adapter would not fit. 5.⁠ ⁠⁠Adapter could be borrowed in reception, but only with 5 euro cash deposit. Nearest ATM quite far away. Receptionist only told me to walk right. 5 euro fee to withdraw money. 6.⁠ ⁠⁠No toilet brush.7.⁠ ⁠Mini-bar made dripping noise all night. Air conditioning rattles when in use.

  • User:HW08

    Trip type: Solo travel

    Disappointing

    rating03 Nov 2025

    My first night in Madrid was at the Hotel Ilunion Suites Madrid. While the room was big, I was given twin beds when I specifically requested a double bed. In the bathroom, there were 4 very long hairs in 4 different places. These were clearly not my hairs. A disappointing start to my vacation.

  • User:Greycliffe

    Trip type: Friends getaway

    Good location and nice people

    rating03 Oct 2025

    The staff at this hotel are lovely. We especially appreciated Maria and Alex. I had a broken ankle and they were very accommodating. We enjoyed the breakfast, which had many options including eggs made to order. The location was convenient to many shops and the metro lines. We appreciated the value for the price.

  • User:jovanai544

    Trip type: Business

    Nice hotel

    rating02 Oct 2025

    Great location and spacious room :) At the airport they had lost my luggage so lady at the reception Maria was very helpful and nice! :)

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