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Hotel Los Condes

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Hotel Los Condes

locationPuerta del Sol-Plaza Mayor, Madrid

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About Hotel Los CondesAbout Hotel Los Condes

Location

This hotel enjoys an excellent situation in the very heart of the centre of Madrid, only some 20 m from the nearest links to the public transport network (metro, bus, taxi). Guests will find varied shopping opportunities nearby (Calle Preciados, approximately 50 m away), and they have easy access to cinemas and theatres. Moreover, the city's most important museums such as the Prado, Thyssen and Reina Sofía museums are within walking distance and just minutes away from the hotel. Likewise, visitors can stroll through the old Habsburg district of Los Austrias, Plaza de Oriente, the Royal Palace and the Gran Vía. The Monasterio del Escorial is some 50 km away, as is the Cotos-Valdesqui ski region. Toledo is around 75 km. It is just about 14 km to Madrid Airport.

Facility

Guests have a choice of 12 single rooms and 56 double rooms located in two 6-storey buildings with lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops, including a souvenir shop. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. The daily newspaper is laid out for guests in the the rooms. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and 68 non-smoking rooms.

Sport

Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet and lunch offer culinary delights every day. Staff are also happy to provide gluten-free meals.

Meals

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Los Condes Amenities at Hotel Los Condes

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Café

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      Car Park

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      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Theatre

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

Map preview

Around this property:

Public Transport

20 m

Shopping opportunities

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

200

Very Good

467

Average

224

Poor

44

Terrible

36

Recent Reviews: 971

  • User:Gillian H

    Trip type: Friends getaway

    Do not book this hotel

    rating27 May 2026

    DO NOT BOOK at this hotel. They have been hacked and did not send any warning. I received a WhatsApp request for payment including my name, correct booking numbers and trip dates. I paid (and have lost) nearly £600. This could have been avoided if they had just informed customers that they had been hacked. When I checked in the Clark admitted this has happened to many of their customers.

  • User:Helen F

    Trip type: Family

    Lovely hotel, centrally located and excellent staff.

    rating27 Apr 2026

    We stayed at this hotel for 2 nights. The hotel was nice and close to the main shopping area. The hotel receptionist was very helpful on our visit. My daughter and I had a family room which was very spacious and very clean.

  • User:RiemerR

    Trip type: Family

    Great Place to Stay!

    rating30 Mar 2026

    We lived it here! Great staff, friendly and attentive. The rooms were simple and very clean. The ladies who prepared breakfast each morning were great and the food was beautiful. The housekeepers were kind and took great care of our room daily. I would absolutely stay there again. Bravo Hotel Los Condes!!! Gracias!

  • User:Happiness40675575828

    Trip type: Couples

    2 night stay

    rating29 May 2025

    Small hotel in a Great location for a stay in central madrid.Rooms were clean and basic with comfy beds and good sized bathroom.Breakfast was decent with good coffee.Reception staff very friendly and helpful.Recommended some good restaurants for us.

  • User:Beacher66

    Trip type: Friends getaway

    Budget Value Hotel

    rating14 Nov 2024

    Was clean and value for money for 3 people. Beds were a bit on the hard side.Good location for getting around the city.Sound proofing is not the best. Bathroom a bit small and with 3 people in the room luggage was an issue. If you don't need a hotel with amenities this is it!

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