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Hotel Luze Castellana

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Hotel Luze Castellana

locationSantiago Bernabeu-Castellana, Madrid

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About Hotel Luze CastellanaAbout Hotel Luze Castellana

Location

This hotel is located in the heart of Madrid, in the best commercial and business area, next to Plaza de Cuzco and Paseo de la Castellana and a few metres from the Palacio de Congresos and the Santiago-Bernabéu football stadium. It lies close to Chamartín railway station and the town centre and offers easy access to these via public transport. It enjoys convenient connections to the IFEMA Madrid. Guests will find shops, bars and restaurants in the direct vicinity of the hotel. Madrid - Barajas Airport is around 7 km away.

Facility

126 non-smoking rooms are located on 5 storeys and can be reached by 3 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a car hire service, room service (for a fee) and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols on the terrace invite guests to relax and unwind. After an eventful day, guests can work out and recharge in the gym.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Luze Castellana Amenities at Hotel Luze Castellana

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

    • -

      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

200 m

Underground/Over ground Station

500 m

Train Station

1 km

City Centre

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

178

Very Good

304

Average

162

Poor

47

Terrible

34

Recent Reviews: 725

  • User:kirsty s

    Trip type: Family

    Great

    rating07 Feb 2026

    The breakfast was mega! We only stayed one night & didn't spend much time in the hotel, winter visit so can't comment on the summer outdoor pool. Decor really nice, room was spotless and had 3 single beds pushed together for me, my husband and our 7 year old, he loved it, the huge bed ha. Room was warm, tea & coffee provided. The buffet breakfast was our highlight, I've been disappointed with continental breakfast before but this one was 10 out of 10! Also ideal location for bernabeu tour, around 10 minutes walk

  • User:DanN1969

    Trip type: Family

    Nice, cozy hotel, close to Bernabeu

    rating16 Jul 2025

    I stayed at Luze Castellana in Madrid with my son in July 2025, as he wanted to see Santiago Bernabeu, and I found this hotel. The service, check-in, and check-out worked perfectly, the rooms are really nice, and the breakfast is also very good. The hotel is within walking distance of Santiago Bernabeu (it takes about 30 minutes to walk there). The only issue is dinner. There’s no restaurant at the hotel (only breakfast), and no proper restaurants nearby. Of course, that’s not the hotel’s fault—it’s just useful information so you know to plan ahead for dinner. Next time we visit Bernabeu, I’ll gladly stay here again.

  • User:Erwinlee Q

    Trip type: Solo travel

    For a Spanish football match.

    rating05 May 2024

    I stayed here for a Real Madrid v Valencia match. It is close by to metro stations and restaurants and fast food options. The breakfast buffet was good. Typical buffet with some of the local foods such as Spanish torta and churros. The room was pretty spacious for European standards. It is a bit hidden on a side street near an apartment and some type of business offices. My flight got in early and they were able to check me in around 1200pm.

  • User:rjlgj1

    Trip type: Family

    Perfect

    rating02 Apr 2024

    Brilliant hotel! Great rooms very clean comfortable beds fridge with water supplied kettle tea coffee toiletries everything you need. Breakfast is 13.50 euros each and fantastic help yourself buffet filled us up for the day with so much choice. Ideally located for the Santiago Bernabéu about 10 minutes walk. We got the bus into centre of Madrid 1.50 euro each then walked back took about an hour but lovely walk. We got the train from the airport 10 euros each and got a taxi back to the airport 33 euros would recommend this hotel to anyone lovely friendly helpful staff as well

  • User:920gemma

    Trip type: Couples

    Comfortable hotel located in the Madrid Business District

    rating29 Mar 2024

    Comfortable hotel situated in the Madrid business district. The room was quiet clean and comfortable. It had a kettle, tea, coffee and water provided. Breakfast was a buffet, fresh and plentiful. The hotel was about 7 mins walk from the Metro Station which we managed to navigate. An excellent Carafour supermarket was located about 5 minutes walk away to top up on snacks, wine and food.

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