Hotel Madrid Centro Affiliated by Melia

Recent Reviews: 1471

• User: ffay005

  Trip type: Solo travel

  Basic city hotel with excellent location

  After nine years, I decided to return to this hotel as they had attractive pricing. I booked a standard room and was quickly checked in by the friendly receptionist Juan Carlos who spoke very good English.My room on the 5th floor faced the Mercado de los Mostenses. It was of good size and had been lightly renovated since my last stay, with a fresh coast of paint and new furniture. It still felt sp… Read moreAfter nine years, I decided to return to this hotel as they had attractive pricing. I booked a standard room and was quickly checked in by the friendly receptionist Juan Carlos who spoke very good English.My room on the 5th floor faced the Mercado de los Moste… Read more

• User: sarahkitching8

  Trip type: Friends getaway

  Luggage stolen in hotel reception whilst paying for room!

  No security at all! Luggage stolen whilst paying for room in hotel lobby. Hotel staff didn’t show huge concern or surprise told us we had to go to the police station they refused to phone the police for us! Staff admitted it’s happened before. Shame as this has now tainted our views on Madrid and trust in locals! Hotel Manager, Owner at Hotel Madrid Centro Affiliated by Melia, responded to this… Read moreNo security at all! Luggage stolen whilst paying for room in hotel lobby. Hotel staff didn’t show huge concern or surprise told us we had to go to the police station they refused to phone the police for us! Staff admitted it’s happened before. Shame as this ha… Read more

• User: Ty C

  Trip type: Business

  Poor overall experience

  For the cost of this hotel I would expect more, poor and tired rooms, breakfast wasn't great either, too bright and music too loudreception staff not very helpful either, they wrote my CC card details down as a security deposit and when I asked for the invoice in the morning they told me I would have to email them for it, strange as every other hotel I've stayed in provide this as a matter of cour… Read moreFor the cost of this hotel I would expect more, poor and tired rooms, breakfast wasn't great either, too bright and music too loudreception staff not very helpful either, they wrote my CC card details down as a security deposit and when I asked for the invoice… Read more

• User: Trail31180835667

  Trip type: Family

  Great staff

  Elena was amazing. The hotel and location was good and fine. The attention and service provided by the staff was outstanding. And I travel a lot. Hotel Manager, Owner at Hotel Madrid Centro Affiliated by Melia, responded to this review Dear Guest,Thank you for taking the time to review your stay.We are delighted that our multilingual team provided you with outstanding service during your stay… Read moreElena was amazing. The hotel and location was good and fine. The attention and service provided by the staff was outstanding. And I travel a lot. Hotel Manager, Owner at Hotel Madrid Centro Affiliated by Melia, responded to this review Dear Guest,Thank yo… Read more

• User: Joseph N

  The location was great! The room was comfortable and clean. One of the things we liked the most was the breakfast buffet. It had so many different options to choose from. Hotel Manager, Owner at Hotel Madrid Centro Affiliated by Melia, responded to this review Dear Guest,Thank you for taking the time to share your wonderful feedback.We are delighted that your stay at Hotel Madrid Centro, Affi… Read moreThe location was great! The room was comfortable and clean. One of the things we liked the most was the breakfast buffet. It had so many different options to choose from. Hotel Manager, Owner at Hotel Madrid Centro Affiliated by Melia, responded to this rev… Read more