Hotel Madrid Plaza Espana Affiliated by Melia

Recent Reviews: 1483

• User: Josay F

  Trip type: Solo travel

  Great location and lovely staff, but the room tells a different story

  The location is spot on, and the staff are genuinely charming, warm, helpful, and in the case of the receptionist, entertainingly witty (she described my "Standard Room with Views" with a perfectly straight face — points for creativity).Breakfast is varied and well worth it.Where it falls short is the room itself. For a Standard Room with Views, expectations weren't unreasonable. Yet the room show… Read moreThe location is spot on, and the staff are genuinely charming, warm, helpful, and in the case of the receptionist, entertainingly witty (she described my "Standard Room with Views" with a perfectly straight face — points for creativity).Breakfast is varied and… Read more

• User: Elizabeth S

  Trip type: Couples

  Not a 4 star hotel

  The deal breaker for me was the lack of a rubber bathmat. I asked the cleaner for one and she told me to contact reception. They said that there weren't any and we should put a towel in the bath. We like to have a bath and it isn't acceptable to expect people to lie on a wet towel! The shampoo and soap dispensers are positioned for people having a shower and could not be reached when taking a bath… Read moreThe deal breaker for me was the lack of a rubber bathmat. I asked the cleaner for one and she told me to contact reception. They said that there weren't any and we should put a towel in the bath. We like to have a bath and it isn't acceptable to expect people… Read more

• User: Stephen T

  Trip type: Couples

  Small rooms

  The staff were genuinely friendly and welcoming throughout, which made a good first impression and added a personal touch to the experience.However, the room itself felt quite tired and on the small side, lacking the comfort you’d expect for a more relaxing stay. It would definitely benefit from some updating. Also, the absence of tea and coffee making facilities in the room was disappointing and… Read moreThe staff were genuinely friendly and welcoming throughout, which made a good first impression and added a personal touch to the experience.However, the room itself felt quite tired and on the small side, lacking the comfort you’d expect for a more relaxing st… Read more

• User: Adventurer801237

  Trip type: Family

  Excellent place to stay for an English family visiting Madrid

  I and my family very much enjoyed staying at the Hotel Madrid Plaza de España.The location is brilliant - you are walking distance away from Plaza and Puerto del Sol. You have line 3 of the metro right outside your door. It is easy and economical to get to and from the airport via either taxi or public transportation.The staff were extremely pleasant and friendly with a particular shout out to the… Read moreI and my family very much enjoyed staying at the Hotel Madrid Plaza de España.The location is brilliant - you are walking distance away from Plaza and Puerto del Sol. You have line 3 of the metro right outside your door. It is easy and economical to get to and… Read more

• User: FlexGirl58

  Trip type: Family

  Would stay again.

  The location is perfect. Right on Gran Via. Noise level was quiet. Beds were comfortable. Rooms were tiny with just enough room between beds, and window to sidle past. But who stays in their hotel room anyway when there's so much too see in beautiful Madrid? The shower pressure was good. The room was clean. The staff was very welcoming, pleasant and helpful. Shout out to Osvaldo for his pleasantne… Read moreThe location is perfect. Right on Gran Via. Noise level was quiet. Beds were comfortable. Rooms were tiny with just enough room between beds, and window to sidle past. But who stays in their hotel room anyway when there's so much too see in beautiful Madrid? T… Read more