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Inhala Hotel Garden

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Inhala Hotel Garden

locationGran Via, Madrid

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About Inhala Hotel GardenAbout Inhala Hotel Garden

Location

The hotel is located in the heart of Madrid, only a 3-minute walk from Gran Via and the city’s main commercial area with numerous bars, restaurants and shops. Puerta del Sol is only 15 minutes’ walk away and the hotel offers easy access to the famous Royal Palace and to the Sabatini Gardens. Madrid Barajas Airport is about 12 km from the hotel.

Facility

The hotel has 2 suites, 13 single rooms and 80 double rooms, which are located on 7 storeys and are reachable by lift. Multilingual staff (English, German, French) at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa and a solarium. Additional leisure activities include an entertainment programme, live music, a dance club and a nightclub.

Meals

Dining facilities include a restaurant with air conditioning, a breakfast room, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Inhala Hotel Garden Amenities at Inhala Hotel Garden

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

731

Very Good

1327

Average

779

Poor

395

Terrible

343

Recent Reviews: 3575

  • User:102rt

    Trip type: Couples

    ​Disappointing bathroom and poor blackout options for a 4-star hotel

    rating27 May 2026

    First impressionsWe are staying here for 5 nights and are currently on our first day. We were given a room in the old section of the hotel. The room itself is clean and tidy, but the bathroom unfortunately does not meet 4-star standards; it feels very run-down with several loose fixtures. Additionally, we discovered that it is impossible to get the room properly dark, which woke us up when the sun came up at 06:00 this morning. Kudos for the cleanliness of the room, but the bathroom and the lack of proper blackout curtains significantly pull down the experience for a longer stay.

  • User:RumJumbie

    Trip type: Family

    Comfort, Service, and the Best Location

    rating12 Apr 2026

    We were a little concerned when we first learned that this hotel was the one selected for us to stay as part of a family package for the LaLiga futbol/soccer showcase we were bringing our nephew to attend in Madrid. The reviews were mixed. With further research, we learned the hotel had undergone/was undergoing a renovation and with some advance communication with the hotel (they were so helpful), we arranged to upgrade our package room to one of the panoramic view, renovated rooms (for a small, reasonable upcharge). The total charge for the room was far less than we experience elsewhere for the same or less comfort and service - a great value.The hotel exceeded our expectations. It is not a true luxury hotel, but it is the perfect hotel from which to explore all of Madrid. The staff is lovely, the bed was extremely comfortable, the toiletries provided were a nice quality, and you can literally walk to any of the historic communities in Madrid (e.g., the Royal Palace is only about a 5-7 minute walk, the literary quarter 10-15 minute walk). The central location is invaluable.Everything was clean, the prior review statements about noise at night did not match our experience (maybe in a busier season that is an issue, but we got little street noise at any time during our 9 night stay).We heard some grumblings about the breakfast buffet, which was included with our rate, but we couldn't have been happier with it. Eggs, many different meats, cheeses, fruit, yogurt, pastries and good breads were available every morning and the coffee/espresso machine available for make your own made surprisingly good cappuccinos.The rooftop bar and pool/restaurant (the pool was closed the time of year we visited so the tables literally sit atop a glass cover on the pool) were nice. We didn't eat a full meal but had wine and snacks several times. The view from the rooftop - which was only open one or two nights of our visit due to weather - has a fabulous view of the entire Madrid skyline.If visiting the city again, we likely would book here. We also loved on of the nearby restaurants so much, we visited more than once (it had our nephew's favorite garlic shrimp and he tried many others in the city - all good but the O'Faro Finisterre was the best according to him). Comunicacion Inhala Hotel Garden, Marketing at Inhala Hotel Garden, responded to this review Dear guest, Thank you so much for your wonderful feedback regarding your family’s stay for the LaLiga showcase. We are delighted that our team’s assistance and your upgraded panoramic room made your visit so comfortable, and that our central location allowed you to explore Madrid with such ease. It is a pleasure to hear that you enjoyed our breakfast buffet and the views from our rooftop. We truly hope to have the opportunity to welcome you back on your next trip to the city!Warm regards!Inhala Hotel Garden

  • User:pamela p

    Trip type: Family

    Appalling customer service

    rating05 Apr 2026

    The location of this hotel was great. However the customer service leaves a lot to be desired. We couldn’t access the bar for a drink because it was full with non guests. No solutions offered and no apology even though we were guests. ‘It’s not my fault people want to go to the bar ‘ was the response I got.The pool is seasonal however doesn’t specify when it opens. No information at check in about what we could access at the hotel. We also we could not check in to our room until after 3 pmSimply a terrible customer service experience which the location does not make up for. Avoid this hotel I’ve been to Madrid numerous times and the other hotels were much nicer. Comunicacion Inhala Hotel Garden, Marketing at Inhala Hotel Garden, responded to this review Dear Pamela, Thank you for sharing your feedback. We sincerely apologize that your experience did not live up to the expectations we set for our guests, and we appreciate the opportunity to address your concerns.Regarding the Rooftop, we would like to clarify that it is a space open to the general public and not exclusive to hotel guests. We truly regret that you were unable to access it due to the venue reaching its maximum capacity. We are also disappointed to hear about the lack of empathy in the response you received; we have addressed this with our team to ensure that, even when full, our guests are treated with the courtesy and solutions they deserve.To address your other points:​ Seasonal Pool: We would like to note that both on our official website and across all booking platforms, it is specified that our pool is outdoor and seasonal, operating from June to September. We apologize if this information was not clear to you prior to your arrival​.Check-in Time: As is standard, our official check-in time starts at 3:00 PM. We regret that your stay coincided with a period of high occupancy, which meant we were unable to offer an early check-in and resulted in a longer wait than we would have liked.We value your feedback as it helps us improve our communication and service. We hope you will consider giving us another chance to provide you with a much improved experience during your next visit to Madrid.Sincerely,Inhala Hotel Garden

  • User:Jessica B

    Trip type: Family

    it's not worth the price

    rating04 Mar 2026

    The room wasn't particularly well-maintained. The bathroom was terrible. The bathroom fan was broken from day one. We reported it to reception on the second day. The shower glass was cracked, the wall was moldy, the shower buttons were broken, and the drain was broken. For a 4-star hotel, it's not good. Breakfast: the minimum was there. No waitress ever asked us on the 3rd morning if we wanted something hot, like cappuccino, etc. Perhaps it wasn't provided. Only vending machines for drinks. I repeat, we're talking about a 4-star hotel; I expect a different service. I work in a hotel too. The reception staff was polite, smiling, and kind Comunicacion Inhala Hotel Garden, Marketing at Inhala Hotel Garden, responded to this review Dear Jessica,Thank you for your feedback. We are sincerely sorry that your stay did not meet the 4-star standards we strive for. We have noted your comments regarding the bathroom maintenance and the breakfast service to address them with our teams immediately. We are glad to hear you enjoyed the service from our reception staff, and we appreciate your honesty as a fellow hotelier. We hope to have the opportunity to welcome you back and provide the high-quality experience you expect and deserve.Best regards,Inhala Hotel Garden

  • User:Martin Almo E

    Trip type: Family

    Mold in the bathroom and a very noicy brealfast area.

    rating04 Feb 2026

    Mold in the bathroom.The breakfast area had an extremely noice toaster with an constant sqweeky sound as well as theu tried to deafen the toaster sound with som bad and way too loud bird sounds over the speakers. Comunicacion Inhala Hotel Garden, Marketing at Inhala Hotel Garden, responded to this review Dear Martin, Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet the expectations of comfort and serenity we strive to provide.Regarding the bathroom, we have shared your comments with our housekeeping and maintenance teams to take immediate action. We maintain high standards of cleanliness, and we regret that we missed the mark in your room.On another note, we are sorry to hear that the breakfast atmosphere was not to your liking. We use natural soundscapes, such as birdsong, to complement our "Hotel Garden" concept and create a relaxing environment. However, it is clear that in this instance, it resulted in an unpleasant experience. We are already looking into the maintenance of the equipment and adjusting the volume of our ambient audio to ensure it remains a soothing backdrop rather than a distraction.We are a project in constant evolution, and your feedback is essential for us to improve. We would love the opportunity to welcome you back in the future and show you the true "Inhala" experience.Sincerely,Inhala Hotel Garden

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