InterContinental Madrid

109+ photos

InterContinental Madrid

Name: InterContinental Madrid
Address: Paseo de la Castellana 49, Madrid, spain
Telephone: 0204 505 9777
Rating: 4.5

madrid, spain

About InterContinental Madrid

location

This excellent, popular luxury hotel lies on the wonderful Castellana boulevard just a short bus ride from the old town and the Prado museum (Gregorio Maranon station). It is just 4 km to the city centre and links to the public transport are to be found directly out front.

facility

The apartment hotel has 28 suites, 91 apartments, 196 single rooms and 111 double rooms, which are located on 8 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Daily newspapers are available for purchase. A business centre with fax machine, projector and photocopier is available. The congress service offers support with all aspects of event organisation.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a TV, a radio, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has family rooms, non-smoking rooms and smoking rooms.

sport

A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking and tennis are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, bowling, squash, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

meals

Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.

Amenities at InterContinental Madrid

Facilities (19)

Air conditioning24-hour receptionCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServiceBicycle HireGaragePlaygroundElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Beauty and Spa (3)

MassageSalonSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Family and Kids (1)

Childcare service

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (6)

Contactless check-in/-outProtective equipment for employeesPackaged mealsProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (11)

ShowerBathtubHairdryerMinibarSafeTVBathrobesClosetRoom serviceSlippersToiletries

Security (1)

Security Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (3)

SaunaTennisEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Santiago Bernabeu-Castellana, Madrid, Spain

Paseo de la Castellana 49

Nearest beach300km

What's nearby

Nearest beach300km

Check-in from 3:00 PM · Check-out by 12:00 PM

Santiago Bernabeu-Castellana, Madrid, Spain

Paseo de la Castellana 49

Nearest beach300km

What's nearby

Nearest beach300km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

3040 reviews

Value
Rooms
Cleanliness
Service

Excellent2075
Very Good675
Average194
Poor60
Terrible36

Recent Reviews: 3040

User: David255057
Trip type: Couples
An excellent hotel - highly recommend
We were on as Viking cruise and doing a Madrid tour. Some of the Ferrari team were staying there. This was an excellent hotel. Breakfast was superb and the lady from Colombia was just brilliant. It was a great stay. Staff were invariably very professional. Many thanks. JCCMadrid Caballero, Dueño at Intercontinental Madrid By Ihg, responded to this review Dear David255057,Thank you very much f… We were on as Viking cruise and doing a Madrid tour. Some of the Ferrari team were staying there. This was an excellent hotel. Breakfast was superb and the lady from Colombia was just brilliant. It was a great stay. Staff were invariably very professional. Man…
User: ozmadmax
Trip type: Couples
Another good stay
Great checkin, and concierge. Room was great. Service for breakfast was not great and felt that the choice of food was a little less than previous visits. Overall though it was a good stay. JCCMadrid Caballero, Dueño at Intercontinental Madrid By Ihg, responded to this review Dear azmadmax,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your che… Great checkin, and concierge. Room was great. Service for breakfast was not great and felt that the choice of food was a little less than previous visits. Overall though it was a good stay. JCCMadrid Caballero, Dueño at Intercontinental Madrid By Ihg, respo…
User: Janelle F
Trip type: Family
Great food great staff.
Beautiful hotel with extremely friendly and capable staff. We had amazing experiences in the restaurant. The wine was delicious. The club on level 2 was very comfortable and the Spanish omelette is a must eat. Deyanirs Rojas in the club was lovely and very attentive. Would highly recommend staying in this hotel. JCCMadrid Caballero, Dueño at Intercontinental Madrid By Ihg, responded to this rev… Beautiful hotel with extremely friendly and capable staff. We had amazing experiences in the restaurant. The wine was delicious. The club on level 2 was very comfortable and the Spanish omelette is a must eat. Deyanirs Rojas in the club was lovely and very att…
User: 882herir
Trip type: Business
Nice place to stay
Good experience for food and room , friendly staff JCCMadrid Caballero, Dueño at Intercontinental Madrid By Ihg, responded to this review Dear 882herir,Thank you for your kind review!We are delighted to hear that you enjoyed both the food and your room, and that our friendly staff helped make your stay a pleasant one. Providing memorable experiences through excellent service and hospitality i… Good experience for food and room , friendly staff JCCMadrid Caballero, Dueño at Intercontinental Madrid By Ihg, responded to this review Dear 882herir,Thank you for your kind review!We are delighted to hear that you enjoyed both the food and your room, a…
User: Jakub S
Trip type: Friends getaway
great experience and a place to be!
I had an opportunity to visit the Intercontinental Hotel in Madrid in mid August.All the staff was very friendly and helpfull.I also had access to the Club Lounge, where I ate breakfast.  The waitress at the Club was Mrs Deyanira, (a very nice and friendly) who I had a pleasure to speak Spanish with. Overall it was a great experience and a place to be! JCCMadr… I had an opportunity to visit the Intercontinental Hotel in Madrid in mid August.All the staff was very friendly and helpfull.I also had access to the Club Lounge, where I ate breakfast.  The waitress at the Club was Mrs Deyanira,…

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