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Madrid Marriott Auditorium Hotel & Conference Center

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Madrid Marriott Auditorium Hotel & Conference Center

locationBarajas-Ifema, Madrid

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About Madrid Marriott Auditorium Hotel & Conference CenterAbout Madrid Marriott Auditorium Hotel & Conference Center

Location

This Madrid conference hotel offers the ideal setting for large gatherings, featuring all the comforts expected of a hotel of such a superior category. A hotel shuttle bus service covers the distance between the hotel and the city centre, which is some 10 km away.

Facility

The hotel has a lift and features 869 non-smoking rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A variety of shops are available, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a car hire service, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can strike that perfect balance between exercise and relaxation in the indoor pool. Sun loungers and parasols on the terrace invite guests to relax and unwind. The pool bar serves a selection of refreshing drinks. For guests who wish to keep active, cycling/mountain biking and tennis are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and darts. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Additional leisure activities include an entertainment programme, a kids' club and live music.

Meals

Various dining options are available, including a café and a bar. The restaurant has air conditioning and high chairs for children. A continental breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Madrid Marriott Auditorium Hotel & Conference Center Amenities at Madrid Marriott Auditorium Hotel & Conference Center

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Bicycle Hire

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      Café

    • -

      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

    • -

      Garage

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      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

    • -

      Room Service

    • -

      Shops

    • -

      Theatre

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

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      Housekeeping only upon request

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      Hygiene training for staff

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      Sanitiser dispenser

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Billiards/Snooker

    • -

      Darts

    • -

      Gym

    • -

      Indoor Pool

    • -

      Massage

    • -

      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Table Tennis

    • -

      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Centre

19 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1129

Very Good

1044

Average

445

Poor

149

Terrible

110

Recent Reviews: 2877

  • User:Bill W

    Trip type: Couples

    Very average hotel

    rating27 May 2026

    I have, I believe, the highest status of Marriott loyalty. So I speak from experience. The hotel was very clean and comfortable. The staff was great (especially Irene and Griss).The shuttle from the airport had no AC. It was 35C that day. Awful. Neither that driver nor the one on the return helped us with our luggage; other passengers did. When we arrived at the hotel, there was no one to assist with our bags (I use a cane, help is appreciated).The staff in the Executive Lounge was great. The food was below Marriott standards though. Alberto Monton, Marketing at Madrid Marriott Auditorium Hotel & Conference Center, responded to this review Dear Bill W,Thank you for taking the time to share your detailed feedback and for your loyalty as a valued Marriott Bonvoy member.We are pleased to know that you found the hotel clean and comfortable and that our associates, especially Irene and Griss, made a positive impression during your stay. We will be delighted to share your kind recognition with them and with our Executive Lounge team.At the same time, we sincerely regret the inconveniences you experienced with our shuttle service. We understand how uncomfortable it must have been to travel without adequate air conditioning during such high temperatures, and we are also sorry that you did not receive the assistance you expected with your luggage. Providing attentive service to all our guests, particularly those who may require additional support, is something we take very seriously.We also appreciate your comments regarding the food offering in the Executive Lounge. Your observations have been shared with the relevant departments, as we continuously review our services to ensure they meet the standards our guests expect from Marriott.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience in the future.Kind regards,Guest Experience Team

  • User:Connie W

    Trip type: Couples

    Cleaning products used to sanitize rooms are offensive ? toxic odor.

    rating25 May 2026

    We were booked for one evening overnight, prior to a flight exiting Madrid early the following morning. The Reception desk staff & Executive Lounge staff were all pleasant. Our room was in Tower 2, third floor. Walking down the corridor to the rooms, I detected an unusual odor in the hallway. Upon opening the door to our room, the toxic odor was absolutely overwhelming! While the room is nicely appointed, the cleaning supplies used to sanitize between guests is a hazard to one's lung fields. The odor is chemically offensive & quite intolerable. While thankful for a window that opened apx. 3", this was insufficient in clearing the air. Had our situation been different, we'd have cancelled our reservation and moved to another property immediately. Alberto Monton, Marketing at Madrid Marriott Auditorium Hotel & Conference Center, responded to this review Dear conniewW2860JY,Thank you for taking the time to share your detailed feedback regarding your recent stay with us before your departure from Madrid.While we are pleased to know that you found both our Reception and Executive Lounge associates pleasant and welcoming, we are truly sorry to learn about the discomfort caused by the odor in your room and corridor in Tower 2.We sincerely regret that the scent of the cleaning products used during the room sanitization process was so overwhelming and negatively impacted your experience. Please rest assured that your comments have been shared with our Housekeeping and Hygiene teams for immediate review, as guest comfort and wellbeing are extremely important to us. We understand your concern regarding air quality and deeply apologize that the room environment did not meet your expectations nor the standards we aim to provide.We greatly appreciate your feedback, as it helps us identify opportunities for improvement. We hope to have the opportunity to welcome you back in the future under much more comfortable circumstances.Sincerely,Guest Experience Team

  • User:727376

    Trip type: Couples

    Great Hotel

    rating04 May 2026

    Wonderful Marriott property close to the Airpirt and they have a feee Shuttle to the Airport. tVery comfortable rooms and delicious buffet breakfast. Excellent Service by all the Staff. Alberto Monton, Marketing at Madrid Marriott Auditorium Hotel & Conference Center, responded to this review Dear 727376,Thank you very much for sharing your kind feedback regarding your stay at Madrid Marriott Auditorium Hotel & Conference Center.We are delighted to know that you enjoyed our comfortable rooms, the buffet breakfast, and the convenience of our complimentary airport shuttle service. It is especially rewarding to hear your recognition of the excellent service provided by our staff.Comments like yours are a great motivation for our entire team and encourage us to continue delivering memorable experiences to all our guests.We hope to have the pleasure of welcoming you back again very soon.Regards,Guest Experience Team

  • User:José D

    Trip type: Solo travel

    Smooth Stay with Exceptional Service at Reception

    rating02 May 2026

    I had a great experience at the Marriott. Was well-organized, comfortable, and ideal for both business and events. The atmosphere was professional, and everything ran smoothly throughout my visit.What truly stood out, though, was the service—particularly Pablo at reception. He was incredibly welcoming, attentive, and efficient from the moment I arrived. He went out of his way to make sure everything was handled quickly and made me feel genuinely valued as a guest.Overall, a very positive experience. The combination of a well-maintained venue and outstanding staff made a lasting impression. I would definitely return and recommend this location to others. Alberto Monton, Marketing at Madrid Marriott Auditorium Hotel & Conference Center, responded to this review Dear Guest,Thank you very much for sharing such a detailed and positive review. We are truly delighted to hear that you had a smooth and comfortable stay, and that our hotel met your expectations for both business and events.It is especially rewarding to know that our team made such a strong impression on you. Your kind words about Pablo at reception are greatly appreciated, and we will be sure to share your feedback with him. He will be thrilled to know that his attentiveness and professionalism contributed so positively to your experience.We sincerely value your recommendation and are very pleased that you would choose to stay with us again.We look forward to welcoming you back in the near future.Kind regards,Guest Experience Team

  • User:DMW228

    Trip type: Couples

    Terrible customer service & experience

    rating17 Apr 2026

    The customer service at this hotel is poor at best. The reception staff are unwelcoming and rude - we witnessed one sour looking staff member snap she was helping other customers when clearly she wasn’t. You are made to feel an inconvenience and the first impression is poor as a result. The room was fine - large and clean. Comfy bed. Few options for food and drinks which were okay. Waiting for the shuttle in the morning seemed straightforward until it became a free for all and the staff just let those who pushed the hardest get on. Having queued for 30 minutes we were then told we couldn’t get on whilst all those behind us had. Staff just shrugged their shoulders and walked off. Absolute shambles, ended up in a taxi. Stay in Madrid and enjoy the city, avoid this hotel at all costs - it’s an embarrassment to the Marriott name. Alberto Monton, Marketing at Madrid Marriott Auditorium Hotel & Conference Center, responded to this review Dear DMW228,We are sorry to hear that our shuttle service and customer experience did not meet your expecttations due to the poorly manged shuttle queue. We are reviewing internally possible causes in order to take necessary actions and ensure we continue offering tailored made experiences to our valued guests like you. Hope we can host you again int he future as we are sure your perception will definetly change. Guest Experience Team

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