NH Collection Madrid Palacio de Tepa

68+ photos

NH Collection Madrid Palacio de Tepa

Name: NH Collection Madrid Palacio de Tepa
Address: Calle de San Sebastián 2, Madrid, spain
Telephone: 0204 505 9777
Rating: 4.5

madrid, spain

About NH Collection Madrid Palacio de Tepa

location

This hotel is located right in the heart of Madrid.

facility

The hotel has a lift and features 85 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The sun loungers are perfect for soaking up some sun. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at NH Collection Madrid Palacio de Tepa

Facilities (17)

Air conditioningLobby24-hour receptionCurrency ExchangeConference RoomRoom ServiceLaundry ServiceBicycle HireElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Beauty and Spa (2)

MassageSpa

Business Center and Conferences (1)

Business Center

Common Area (1)

Library

Family and Kids (1)

Childcare service

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (6)

Contactless check-in/-outProtective equipment for employeesPackaged mealsProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (11)

ShowerBathtubHairdryerMinibarSafeTVBathrobesClosetRoom serviceSlippersToiletries

Security (1)

Security Guard

Sport/Entertainment (3)

SaunaGymEvents

Transfers (1)

Airport Transfers

Location

Barrio de las letras, Madrid, Spain

Calle de San Sebastián 2

Nearest airport18km

Nearest beach485km

What's nearby

City centre0 m
Nearest airport18km
Nearest beach485km

Check-in from 3:00 PM · Check-out by 12:00 PM

Barrio de las letras, Madrid, Spain

Calle de San Sebastián 2

Nearest airport18km

Nearest beach485km

What's nearby

City centre0 m
Nearest airport18km
Nearest beach485km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

1833 reviews

Value
Rooms
Cleanliness
Service

Excellent1247
Very Good433
Average93
Poor32
Terrible28

Recent Reviews: 1833

User: davidnH9527FA
Trip type: Business
A Week at Palacio de Tepa That Felt Like my own apartment in the Heart of Madrid
I just spent a week at the NH Collection Madrid Palacio de Tepa, and it was one of the most enjoyable hotel stays I’ve had. What truly sets this hotel apart is its people. The staff are professional, warm, and genuinely invested in making one feel welcome.Veronica runs the breakfast service tirelessly. Every morning was a pleasure, with a wonderful spread and the kind of attentive, cheerful servic… I just spent a week at the NH Collection Madrid Palacio de Tepa, and it was one of the most enjoyable hotel stays I’ve had. What truly sets this hotel apart is its people. The staff are professional, warm, and genuinely invested in making one feel welcome.Vero…
User: Tami M
An ellegant, thoug expensive hotel in Madrid center
The hotel is part of the NH Collection hotel chains, exclusive and ellegant, but too expensive. Situated a few mins. walk from Puerta del Sol, Madrid's most conjested and buisest areas, which is the exact opposite to the ellegant ambience of the hotel. Not all rooms are renovated, with mainly bath tabs, instead of showers in the bathroom. The services are fine, breakfast is included in the price,… The hotel is part of the NH Collection hotel chains, exclusive and ellegant, but too expensive. Situated a few mins. walk from Puerta del Sol, Madrid's most conjested and buisest areas, which is the exact opposite to the ellegant ambience of the hotel. Not all…
User: Kayla W
The Best Stay Ever!!!
This hotel is the perfect location from everything! There are restaurants, bars and a train station within a few minutes walk. The hotel itself is STUNNINGGG! The pictures don't even do it justice. We were upgraded upon arrival and were shocked to see that it was a suite. We loved our time here and didn't want to leave! Highly highlyyy recommend this place to anyone looking to stay in Madrid. We w… This hotel is the perfect location from everything! There are restaurants, bars and a train station within a few minutes walk. The hotel itself is STUNNINGGG! The pictures don't even do it justice. We were upgraded upon arrival and were shocked to see that it…
User: Tatiana M
Trip type: Couples
I almost got robbed in front of hotel
The hotel was beautiful, clean, elegant, and centrally located. First off I arrived at 3pm check-in time, room was not ready. Because I’m a platinum Amex member they gave me upgrade after waiting at bar. Front dest women was very cold, rude in my opinion. Next day when I went outside of hotel for fresh air, I almost got robbed/kidnapped ! In day time and next to hotel. 2 men grabbed me by my wrist… The hotel was beautiful, clean, elegant, and centrally located. First off I arrived at 3pm check-in time, room was not ready. Because I’m a platinum Amex member they gave me upgrade after waiting at bar. Front dest women was very cold, rude in my opinion. Next…
User: Ibis M
Trip type: Business
Great hotel
Great service. Perfect area. Big room. Good food. Highly recommended hotel in Barrio de las Letras, Madrid. NH COLLECTION PALACIO DE TEPA, Guest Services / Front Office at NH Collection Madrid Palacio de Tepa, responded to this review Dear Ibis M,Thank you for sharing such encouraging feedback. We are delighted to know that our service, location, spacious accommodations, and dining made a pos… Great service. Perfect area. Big room. Good food. Highly recommended hotel in Barrio de las Letras, Madrid. NH COLLECTION PALACIO DE TEPA, Guest Services / Front Office at NH Collection Madrid Palacio de Tepa, responded to this review Dear Ibis M,Thank yo…

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