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Nh Collection Madrid Paseo Del Prado

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Nh Collection Madrid Paseo Del Prado

locationMuseo del Prado-Retiro, Madrid

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About Nh Collection Madrid Paseo Del PradoAbout Nh Collection Madrid Paseo Del Prado

Location

The hotel is located in the heart of the historic centre of Madrid, in the Golden Triangle of Art, with the main museums of Madrid, the Prado, Reina Sofía and Thyssen museums. In the surrounding area are the Congress of Deputies, the CaixaForum exhibition centre and the botanical gardens, and the hotel is very close to Atocha railway station. It takes 5 minutes to reach the Puerta del Sol and shopping area. The hotel is situated 15 minutes from Palacio de los Deportes. Access to public transport is within walking distance and Barajas International Airport is approximately 15 km away.

Facility

The hotel was built in 1904. The hotel has 116 non-smoking rooms, including 4 single rooms and 109 double rooms, which are located on 8 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.

Sport

Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and tennis are available. Water sports enthusiasts are offered windsurfing. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa and massage treatments are available in the wellness area.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at 2 restaurants (non-smoking, air conditioning and high chairs). Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Nh Collection Madrid Paseo Del Prado Amenities at Nh Collection Madrid Paseo Del Prado

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Tennis

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Park

20 m

Underground/Over ground Station

50 m

Public Transport

50 m

Train Station

50 m

City Centre

200 m

Restaurants

200 m

Bars / Pubs

200 m

Nightclub

200 m

Bus Station

300 m

Shopping opportunities

300 m

Forest

1 km

Lake

1 km

River

1 km

Golf Course

2 km

Cross-Country Skiing

5 km

Ski Area

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1289

Very Good

632

Average

192

Poor

61

Terrible

26

Recent Reviews: 2200

  • User:Charlie W

    Trip type: Solo travel

    Great Hotel.

    rating25 May 2026

    Lovely hotel. Very centrally located. The rooms were immaculate. The staff was particularly friendly to a non-Spanish speaking guest. They were very prompt in room cleaning while we were out. Guest Relations NH COLLECTION, Guest Services / Front Office at NH Collection Madrid Paseo Del Prado, responded to this review Dear Charlie,Thank you for sharing such thoughtful feedback. We are delighted that our central location and immaculate rooms contributed to a comfortable stay.It is wonderful to know our team made you feel welcome and assisted you with ease. We are also pleased that our housekeeping service met your expectations with prompt attention.We appreciate your kind words and look forward to welcoming you back on your next visit.Best regards,Daniela - Guest Relations

  • User:Alessandra U

    Trip type: Business

    Outstanding help from Álvaro, Guest Relations Manager –

    rating21 May 2026

    I was in Madrid in NH hotel dealing with an urgent issue that could have ruined my trip. Álvaro, the Guest Relations Manager, spent over two hours helping me with calm professionalism and focus until it was fully resolved. He didn’t just solve the problem – he gave me peace of mind so I could actually enjoy the city. I’m usually very independent, but Álvaro truly made the difference. Thank you for your outstanding service. You’re a true professional and deserve a great career ahead. Huge thank you Alvaro! Guest Relations NH COLLECTION, Guest Services / Front Office at NH Collection Madrid Paseo Del Prado, responded to this review Dear Alessandra,Thank you very much for taking the time to share such a wonderful review.We are truly delighted to read about your experience and the outstanding support you received from Álvaro at NH Nacional. Your kind words regarding his professionalism, dedication, and the peace of mind he provided are sincerely appreciated, and we have already shared them with him.As mentioned, Álvaro is part of the team at NH Nacional. Should you wish, you may consider sharing your review directly on their page as well, so that he and his team can receive the recognition they truly deserve.Thank you once again for your thoughtful message. We are delighted to know that your time in Madrid turned into such an enjoyable experience.Warm regards,María Martín - Guest Relations Manager

  • User:omid K

    Trip type: Solo travel

    Week stay in Madrid for business and pleasure

    rating18 May 2026

    This hotel was excellent. Service, cleanliness, location, staff, and manager are like nothing I have experienced.Highly recommend the location for any stay in Spain.Even when there is a mild glitch they jump on things and make sure you feel cared for. I really enjoyed my week with them. Guest Relations NH COLLECTION, Guest Services / Front Office at NH Collection Madrid Paseo Del Prado, responded to this review Dear 156omidk,Thank you for sharing such generous feedback about your recent week with us. We are delighted to know that our service, cleanliness, location, and team left a strong impression.It is wonderful to hear that you felt well cared for throughout your stay. Your recommendation means a great deal to our team and reinforces our commitment to thoughtful, attentive hospitality.We look forward to the pleasure of welcoming you back on your next visit.Best regards,Iban García ZugastiGuest RelationsNH Collection Paseo del Prado

  • User:ALFRED99

    Trip type: Couples

    Superb Stay.

    rating16 May 2026

    NH Collection Madrid Paseo Del Prado is superbly located for access to local Museums, Botanical Gardens, Campo Del Moro Gardens, an enormous variety of Restaurants, Cafes and Tapas Bars.Hotel reception area is not large but our check-in was quick, efficient and helpful. Elevators nearby (which were totally reliable throughout our stay) whisked us speedily to our 6th floor room.Our room was a good size, comfortable double bed with side tables, large mirror, easy chair and small table, TV and a stand accommodating Kettle, Coffee Machine, Refrigerator, Crockery and a regular supply of water.Fitted wardrobes provided plenty of hanging and storage space although the safe was in an awkward position in the bottom of a wardrobe. An excellent bathroom included toilet, bidet, washstand with large mirror and a spacious walk-in shower with a grab rail. A shaving mirror and top quality toiletries complemented the unit.Housekeeping was immaculate and the room was very quiet (looking over an inner quadrangle) and clear and pleasant lighting.Our group breakfast was taken in a lower level dining room which was spacious, brightly lit and provided an extensive and attractive buffet. Staff were friendly but table beverage service was unco-ordinated.A thoroughly enjoyable stay at a lovely hotel in a wonderful location. Not far to walk to the main Shopping Area and Mercado de san Miguel ( The market that is a must visit).There is a VIPS and a Starbucks next to the hotel, a Chocolate Shop around the corner and for Tapas we enjoyed Cervantes Cerveceria on Plaza De Jesus (do go into the Church opposite). There are many other bars in this area. Guest Relations NH COLLECTION, Guest Services / Front Office at NH Collection Madrid Paseo Del Prado, responded to this review Dear Alfred99,Thank you for sharing such thoughtful feedback about your recent stay. We are delighted that our central location, efficient check-in, reliable elevators, and the comfort and quiet of your room contributed to an enjoyable visit.It is wonderful to hear that you appreciated the room amenities, spacious bathroom, and the attention to detail from our housekeeping team. We are also pleased that the breakfast selection and dining space met your expectations, and we value your note regarding beverage service coordination.Thank you again for your kind words about our neighborhood and nearby attractions. We look forward to the pleasure of welcoming you back on your next visit.Best regards,Iban García ZugastiGuest RelationsNH Collection Paseo del Prado

  • User:Nataly I

    Trip type: Friends getaway

    Wonderful

    rating14 May 2026

    NH Collection Paseo del Prado completely exceeded our expectations - the level of service was outstanding, and the staff were attentive, professional, and incredibly welcoming.The location is perfect: the Prado Museum is just across the street on the right, and the Thyssen Museum is on the left.The rooms were very clean, comfortable, and cozy, with comfortable beds. The breakfasts were absolutely amazing! We would also like to highlight the excellent hotel bar, as well as the wonderful sweets shop nearby with a huge selection of torrons artesans and chocolates for gifts. We especially loved the pistachio flavor and the chocolate with brandy and truffle - absolutely delicious!We would happily stay here again and highly recommend this hotel to anyone planning a trip to Madrid. Guest Relations NH COLLECTION, Guest Services / Front Office at NH Collection Madrid Paseo Del Prado, responded to this review Dear 464natalyi,Thank you for sharing such generous feedback about your recent stay. Our team is delighted to know that our service, hospitality, and attention made a memorable difference.It is wonderful to hear that you enjoyed our convenient location near renowned museums. We are also pleased that your room comfort, the cleanliness, and the quality of our beds contributed to a relaxing stay.Your compliments on breakfast and the bar are greatly appreciated. We are glad you discovered delightful local sweets and flavors nearby, adding to your overall experience.We value your recommendation and look forward to the pleasure of welcoming you back on your next visit.Best regards,Iban García ZugastiGuest RelationsNH Collection Paseo del Prado

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