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Nyx Madrid Hotel

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Nyx Madrid Hotel

locationSantiago Bernabeu-Castellana, Madrid

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About Nyx Madrid HotelAbout Nyx Madrid Hotel

Location

The hotel is situated in one of Europe’s most charming capital cities. It is very conveniently located for public transportation, with three underground stations within walking distance. These lines provide connections to the historic town centre, Puerta del Sol, Plaza Mayor and the Nuevos Ministerios, which is linked to Madrid - Barajas Airport. The hotel surroundings offer a variety of restaurants, bars and shopping areas for all guests' needs, as well as football stadium Bernabéu. Thyssen-Bornemisza Museum and Museo del Prado are both around 4 km away.

Facility

180 non-smoking rooms are located on 7 storeys and can be reached by 3 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service and drinks machine are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include medical assistance, room service (for a fee), an alarm call service and a laundry service. Travellers with bicycles can make use of the on-site bicycle storage area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and include a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a TV, a radio and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products, a selection of towels and background music. Wheelchair-friendly rooms can be booked.

Sport

Guests can enjoy a selection of sport and entertainment options. Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols are available on the sun terrace. Refreshing drinks are served at the poolside snack bar. After an eventful day, guests can work out and recharge in the gym.

Meals

Dining facilities include a restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Nyx Madrid Hotel Amenities at Nyx Madrid Hotel

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

108

Very Good

85

Average

62

Poor

22

Terrible

34

Recent Reviews: 311

  • User:Barbara B

    Trip type: Family

    Great family stay

    rating24 Jan 2026

    My family loved staying there. Room airy, area with many food options and, close to public transportation. It made it easy to see the sights in Madrid. Hotel Manager, Owner at NYX Hotel Madrid, responded to this review Dear Beryl,We really appreciate this positive review of your stay.It’s fantastic that your family enjoyed their stay with us at NYX Hotel Madrid by Leonardo Hotels.We’re delighted your room provided a comfortable, airy space and that our location made exploring Madrid easy. Being close to diverse dining spots and public transport is something we take pride in, and we’re glad it enhanced your experience. Thank you for highlighting our team’s service and the cleanliness of your space, we aim to make every stay memorable.We look forward to seeing you again.Kind regards,General Manager

  • User:darrenbough87

    Trip type: Family

    Lovely hotel

    rating24 Nov 2025

    Currently staying here with my 5 year old son. Done two stadium tours in Madrid and stayed at this hotel for 2 nights. Lovely hotel. Everything you could ask for. Friendly staff, modern facilities and great sized room. Location is perfect for a Real Madrid stadium tour.Impeccably clean and the rooms are peaceful and quiet. Thank you for having us NYX Hotel Hotel Manager, Owner at NYX Hotel Madrid, responded to this review Dear Darren,We really appreciate this positive review about your stay.We're delighted our modern facilities and spacious rooms provided the comfort you deserved.Our team takes pride in maintaining peaceful environments while keeping everything spotless - especially happy to hear this made your stadium visit planning effortless!We hope to see you again soon for another enjoyable experience.Best wishes,General Manager

  • User:L H

    Trip type: Friends getaway

    Nice

    rating13 Nov 2025

    Large, modern hotel in a quieter area of the city (but with a Michelin-starred restaurant across the street!)Clean rooms w/ carpeted floors, good blackout curtains, comfortable beds (though duvet too warm), minifridge, safe, coffeemaker, complimentary water, hair/body wash wall dispenser, dual shower heads in bathtub w/ touchy temperature control. Windows open, but the thermostat is a bit confusing. Standard full breakfast buffet. Nice staff (Armando at the front desk was very gracious/helpful). Hotel Manager, Owner at NYX Hotel Madrid, responded to this review Dear Guest, Please accept our thanks for your review.We're delighted you appreciated our modern accommodations and peaceful location near local attractions.Nonetheless, we're thrilled you enjoyed our convenient amenities and found Armando's service particularly welcoming. We hope you discovered some hidden gems in Madrid during your stay!We hope to welcome you back on a future occasion.Best wishes,General Manager

  • User:Sarah S

    Trip type: Business

    Not bad

    rating26 Aug 2025

    The cheapest room category which appeared to be good for traveling solo and on a business trip is really a ‚shoebox room‘. It’s alright, but it’s been a while that I was sleeping in an actual single be, and never in hotels as hip as this one. A soap dispenser is one of the little things I missed - and maybe the Netflix app. Location is okay. Pool is also ok but was super crowded every day. The nice lounge beds had a reserve sign on them all the time, but no one was using them. Other than that try and be a German, that is get there early and place your towel. Almost all was ‚in use‘ any time I wanted to go, but it appeared people were not actually on the rooftop. Rooftop bar only takes cash or card, no writing on the room which was good because I didn’t spend more money than really needed but also inconvenient when you leave everything in your room. Overall not a bad choice, but more promising on the outside. With one exception: breakfast was amazing! Hotel Manager, Owner at NYX Hotel Madrid, responded to this review Dear Sarah,We really appreciate your feedback.We're delighted you found our breakfast offerings amazing! Our culinary team takes pride in crafting diverse options to start the day right.However, we sincerely regret some aspects of your stay fell short of expectations. While our Little Star rooms prioritize efficient design for solo travelers, we appreciate this may feel compact for extended stays. Our team is always available to discuss room category upgrades during future visits.We hope you were able to enjoy our signature art installations and vibrant design elements that make NYX hotels unique. The rooftop's city views remain a favorite among guests seeking Madrid's energetic atmosphere.It would be a pleasure to have you return on another occasion. Kind regards,General Manager

  • User:LightPacker812332

    Trip type: Couples

    Last minute decision to visit the rooftop bar and pool. Was treated fantastically,

    rating18 Aug 2025

    We had a great day at the rooftop bar/pool. Great music, drinks and service.........although we did order food - which was great, but they brought a margarita pizza instead of a barbecue pizza. The manager couldn't do enough to apologise and resolve the matter. He ordered us 2 free drinks and also got the chef to cook extra bacon and brought BBQ sauce after we said we would take the margarita. Great staff and place. No problem we mistakes if staff own them and try to put it right!! Hotel Manager, Owner at NYX Hotel Madrid, responded to this review Dear Guest,Thank you for this kind review following your stay.Nothing beats hearing guests enjoy our rooftop's energy!We're thrilled you appreciated both our cocktails and swift service recovery. Our team's ability to transform hiccups into positive memories truly defines the NYX spirit.With summer here until September, we hope you'll return for more sky-high relaxation. Maybe try our new sangria-infused cocktail menu next time?We look forward to seeing you again for another perfect stay.Best wishes,General Manager

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