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Palacio De Los Duques Gran Melia

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Palacio De Los Duques Gran Melia

locationPlaza Espana-Palacio Real, Madrid

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About Palacio De Los Duques Gran MeliaAbout Palacio De Los Duques Gran Melia

Location

This opulent luxury hotel is centrally located in Madrid's exquisite historical centre. It is just a short walk to the Teatro de la Opera, the Palacio Real and the Gran Via with its copious shops and other attractions. Guests may also play a few rounds of golf on the superb nearby course or take an excursion to the fashionable ski resorts in the surrounding area.

Facility

Built in 1851, this hotel features plenty of historic flair. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. 4 lifts and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a page service, a hotel doctor and a hotel shuttle bus. Daily newspapers will keep you informed. A projector is available for guests' business needs.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and adjustable central heating ensure comfortable indoor temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a king-size bed and a sofa bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television with cable channels, a radio, a games console and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower, a bathtub, a bidet and a baby bath. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the hotel, including a gym, a spa, a steam bath and massage treatments. In the evenings, guests can unwind to live music.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. Options include breakfast. Vegetarian dishes, children's meals and vegan food can be prepared on request.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Palacio De Los Duques Gran Melia Amenities at Palacio De Los Duques Gran Melia

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Meals

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      Half Board

  • Sport/Entertainment

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Steam bath

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1853

Very Good

129

Average

44

Poor

18

Terrible

21

Recent Reviews: 2065

  • User:ΑΡΧΕΛΑΟΣ Σ

    Trip type: Couples

    Warm & Professional Hospitality

    rating27 May 2026

    Warm and professional hospitality, from our arrival at the hotel until our departure. They happily accommodated our request for early check in which helped us a lot in our day's activities. Breakfast was a unique experience and we will really gonna miss it. The Front Office & Concierge team was always with a smile and available for us. Jonathan stood out from the staff, who was everywhere, from breakfast to the pool, and he knew exactly what to do. Thank you for this experience. If we return to Madrid, we will definitely visit the hotel again! Hotel- cmanager, Owner at Palacio de los Duques Gran Melia - The Leading Hotels of the World, responded to this review Dear Guest, Greetings from Palacio de los Duques, a Gran Meliá Hotel!We appreciate your feedback regarding your recent experience.We are delighted to know our team's signature warmth and professionalism enhanced your stay from arrival to departure.It was our pleasure to accommodate your early check-in, allowing you to immerse yourself in Madrid's vibrant energy without delay.Our breakfast experience, inspired by Spain's culinary traditions, aims to be a memorable start to the day, and we are thrilled it became a highlight of your visit.The dedication of our Front Office and Concierge teams reflects our commitment to intuitive service, and we are honored their attentiveness left such a lasting impression.We would be delighted to welcome you back on another occasion.Kind regards,Laura L., Palacio de los Duques Gran Meliá Team

  • User:Akilah B

    Trip type: Family

    Presidential service at the BEST hotel in Madrid

    rating24 May 2026

    This was such a SUPERB experience!1. When we arrived to the hotel, we were greeted with great hospitality.2. The hotel is STUNNING, and the tribute to Diego Velasuez's paintings was amazing!3. The elite breakfast was 10/10. Delicious food. The staff was very attentive.4. The room was beautiful. Fit for nobility, and we were catered to like the royals. Elite, exceptional room service.5. The concierge was great. If the van is available, expect to travel anywhere in the city of Madrid in 'style.'6. Can we have a discussion about the service in the patio? 10/10. Juanma, the man who served us was fantastic. Great personality. Great energy. He chose the best white wine we ever tasted!7. When itwas time to leavefor the aiport, we were well taken cared of with hot tea, bottles of water for our long trip back, and a taxi readyto take usto the airport.If I could give this hotel 100 STARS, I would.Worth EVERY penny. Hotel- cmanager, Owner at Palacio de los Duques Gran Melia - The Leading Hotels of the World, responded to this review Dear Guest,Greetings from Palacio de los Duques, a Gran Meliá Hotel!We appreciate your feedback regarding your recent experience.Your kind words about the warm welcome and thoughtful departure gestures reflect our dedication to crafting moments that linger in memory.We are thrilled you admired the artistic homage to Velázquez woven into our design, and found serenity in your sumptuous room crafted for noble comfort.The elite breakfast’s flavors, our concierge’s tailored city explorations, and the patio’s vibrant ambiance epitomize the intuitive service and cultural richness we strive to deliver.We look forward to welcoming you back on a future occasion.Best regards,Lara D.Palacio de los Duques Gran Meliá Team

  • User:Tejas M

    Trip type: Family

    Oasis in the heart of Madrid

    rating24 May 2026

    The hotel staff is amazing and the facilities are great. Customer service representative Christina and her team made us feel incredibly welcome. The location makes it very easy to walk to all the major museums and sites. Red Level booking takes it to another level. We capped off our Spain trip here and we couldn't have had a better way to say goodbye to Spain (at least until the next trip). Hotel- cmanager, Owner at Palacio de los Duques Gran Melia - The Leading Hotels of the World, responded to this review Dear Guest,Greetings from Palacio de los Duques, a Gran Meliá Hotel!We thank you for sharing this feedback on your recent stay.We are delighted our team's intuitive personal service made your stay memorable, embodying the signature warmth of Gran Meliá.Your appreciation for our privileged location near Madrid's cultural landmarks resonates deeply with our commitment to connecting guests with the city's vibrant heritage.The RedLevel experience you described reflects our dedication to crafting exclusive moments through carefully-designed touches and state-of-the-art gastronomy.Your praise for our architecturally exquisite spaces honors our mission to blend historical grandeur with modern Spanish fervor.We look forward to welcoming you back. Best wishes,Lara D.Palacio de los Duques Gran Meliá Team

  • User:G C

    Trip type: Family

    An exceptional and unforgettable trip

    rating07 May 2026

    This is my second time staying at Palacio de los Duques in Madrid and can honestly say it was unforgettable. We came to celebrate my mother-in-laws birthday and she was so impressed! From the moment we arrived, we were welcomed with a warm greeting and complimentary champagne. Jose was so attentive and helpful, he made us feel right at home. Our room was spacious and very clean. The live singer during breakfast (on the weekends) added a special touch to our meal. And the location is perfection. Walking distance to the Palace, Cathedral, Theatre, Mercado de San Miguel and so many shops and great restaurants. Can not say enough about our stay other than we can’t wait to come back! Hotel- cmanager, Owner at Palacio de los Duques Gran Melia - The Leading Hotels of the World, responded to this review Dear Guest,Thank you for sharing your wonderful experience with us.We are delighted that your second stay at our palace was truly exceptional and created such unforgettable memories for your mother-in-law's birthday celebration. It brings us great joy to know that our team's warm welcome and the complimentary champagne made such a special impression from the moment of your arrival.We appreciate your kind words about our team member's attentive and helpful service, ensuring you felt completely at home during your stay. We are pleased that you found your room to be spacious and impeccably maintained, reflecting our dedication to a life well-lived.How wonderful that the live singer during weekend breakfast added that extra touch of elegance to enhance your dining experience. Our privileged location in the heart of Madrid's historic district, with walking access to the Royal Palace, Cathedral, Theatre, and Mercado de San Miguel, truly embodies the cultural richness and connection to the land that defines our heritage.We look forward to welcoming you back for another exceptional stay.Kind regards,Laura L., Palacio de los Duques Gran Meliá Team

  • User:Stew K

    Trip type: Couples

    Concierge Service!

    rating30 Apr 2026

    A BIG shout out to Jose. He spent a large amount of time with us to solve a transportation issue. We really appreciated his professionalism and patience to explore all the options available to us for a short notice trip to Toledo. Extremely well done! Hotel- cmanager, Owner at Palacio de los Duques Gran Melia - The Leading Hotels of the World, responded to this review Dear Sir,Greetings from Palacio de los Duques, a Gran Meliá Hotel!We appreciate you taking the time to review your recent experience.We are delighted to know our concierge service elevated your stay with its dedication to intuitive personal service.Your kind recognition of our team member's professionalism and patience in crafting your tailored Toledo excursion truly embodies the Spanish warmth we strive to share.It was our pleasure to transform last-minute challenges into seamless moments through carefully designed touches.We look forward to having the opportunity to welcome you back in the future. Best wishes,Martina P., Palacio de los Duques Gran Meliá Team

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