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Pcm Forum Alcala

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Pcm Forum Alcala

locationAlcala de Henares, Madrid

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About Pcm Forum AlcalaAbout Pcm Forum Alcala

Location

The hotel is located very close to the historical centre of Alcalá de Henares. It is near the metro and train station, which is about 10 minutes’ walk away and there are also bus and taxi stops in the surrounding area making it a clear point from which to enjoy tourism in Madrid. For example, the birthplace of Cervantes is about 1 km away, the Archaeological Museum is 1.2 km away and the Magistral Cathedral is 1.5 km away. Guests can enjoy Alcalá de Henares’ city centre as well, because the hotel is just 5 minutes’ walking distance away. Madrid Barajas International Airport is approximately 20 km from the hotel.

Facility

15 junior suites, 3 suites and 114 double rooms are located on 6 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also a washing machine and an ironing set. A direct dial telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 132 non-smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, a gym, a spa and a solarium.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Bed and breakfast is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. In addition, special catering options and picnics are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Pcm Forum Alcala Amenities at Pcm Forum Alcala

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Jacuzzi

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

City Centre

500 m

Bus Station

500 m

Tourist Centre

1 km

Train Station

1 km

Underground/Over ground Station

1.5 km

Shopping opportunities

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

291

Very Good

473

Average

197

Poor

45

Terrible

43

Recent Reviews: 1049

  • User:Lori C

    Trip type: Friends getaway

    Very comfortable beds and fantastic air conditioning

    rating29 Jun 2025

    My friend and her family live in a nearby town with no hotels, so I booked us two Superior rooms here for a week in June with the goal to catch up. We stayed in rooms 508 and 510, which had an eastern view over the adjoining empty lot towards the historic part of Alcala de Henares. We could see two domes. If you are considering a stay longer than 1 night (we stayed for 7 days), definitely upgrade to the Superior rooms!!! Each of our rooms had a small loveseat, two tables on casters as well as large desk. The huge closet had a padded bench, a mini fridge and several drawers and hangers. The bathrooms were incredible, truly incredible. They are as deep as the room and have an operable window, window shade, a deep, jetted tub, a rain head shower and a separate area for the toilet. The wall between the bathroom and bedroom is frosted glass. The provided body wash, shampoo and conditioner are in regular sized bottles, so you don't have to worry about running out. There are also a wall-mounted hair dryer, robes and slippers. Mercadona supermarket is on the next block and carries anything you may need, from sunblock to toothpaste.The beds were surprisingly comfortable and extra blankets are in the closet. The balcony was huge and has two chairs. The air conditioning is incredibly quiet, fantastic and is controllable. Since Spain is so hot in the summer, good air conditioning is always my priority.The room safe in 510 didn't work, so I kept my passport in my friend's room.The rooftop has seating areas as well as a stainless steel, unheated jetted pool. It's too shallow to swim in and has benches along the sides, so is great for hanging out during the siesta. We didn't explore the grounds since we spent our time at the pool. There is no noise at night and good soundproofing between the rooms. The only noise I heard was the slamming of the hotel doors. One of the hotel clerks was so helpful, Sulva?, and directed us to a nearby Colombian cafe for great breakfasts. The historic center is a short walk and you won't need your car at all. They have an underground parking lot, but my friend just parked on surface streets. There seemed to be no nightlife in the surrounding blocks, which was fantastic for the quiet. If you are looking for a party area, this isn't it.We plan to stay at this hotel again next June! I love her kids, but it was nice to have a quiet girls trip. Araceli Pajares, Director General at PCM Forum Alcala, responded to this review Dear Guest,Thank you very much for sharing your experiences with us. We are truly grateful that you took the time to provide such detailed feedback.Your comments are extremely valuable, and we will be sharing them with our entire team to continue improving the quality of our customer service. It is always our goal to make every guest feel welcome, comfortable, and well cared for.We hope to have the pleasure of welcoming you again in the future!

  • User:Graham W

    Trip type: Business

    Our teams Home in Alcala

    rating10 May 2025

    This was another very enjoyable stay at the PCM hotel in Alcala , our team was looked after by the wonderful staff especially Salua who put a smile on all our faces with her charm and professionalism. The rooms were super clean , good choice for breakfast , evening meals good too , beds comfortable and for all these reasons we will be returning soon , thank you to all Araceli Pajares, Director General at PCM Forum Alcala, responded to this review Dear Graham,Thank you very much for your excellent review. We pass on your kind words to our colleague. Thank you for choosing us once again. We look forward to seeing you and the whole team on your next working days.Greetings,

  • User:LouiseShepherd62

    Trip type: Solo travel

    Very Disappointing

    rating24 May 2024

    Quite an ugly hotel, ugly rooms, odd location.Front desk staff pretty rude. One receptionist spoke to me with her mouth full of food. She could have cared less. On another occasion, I had to wait while 2 receptionists had finished their chit chat before they looked at me to see what I wanted. When I had finished and walked away they spoke to each other cattily about me thinking I would not understand.The safe in my room was broken when I arrived. They failed to fix it correctly, it was broken again on Day 2 and again on Day 3.The room key failed to work. They amended that with no apology.The street bins were cleared at about 2:00am two nights when I was there. Incredibly noisy.There are no tea/coffee making facilities in the room. Shocking for a 4* hotel.The room decor is very odd, and not welcoming. The room is pretty small.There are no offerings in the little mini fridge. (There is a supermarket very near by, if you want water/beer/wine.)The bathroom is very dark (dark brown/grey tiling). When I used the hand soap dispenser, the whole apparatus fell off the wall (it was only glued on). It remained lying prone on the counter-top for the remainder of my stay. (It turns out that others in my tour group had the same experience with their cheapie soap/lotion dispenser.)The window in my room would open and then would not close again.There is no documentation in the room to show how to ring the front desk from the room. For anyone unfortunate enough to stay in this hotel, I believe you ring ext 136 (if I remember correctly).The breakfasts are very good. This is the one and only good thing I can think of to say about this hotel.Overall, I really do not recommend it at all.

  • User:Mitrutz

    Trip type: Family

    Good hotel in Alcala de Henares

    rating25 Aug 2023

    The PCM Forum is situated in the (relative) center of Alcala de Henares. It is a new hotel, which is reflected in the ambiance and interior style. Is clean and quiet, close to the historic center of Alcala de Henares and reasonably priced. Definitely a good hotel.

  • User:mariovittorio72

    Trip type: Business

    Very nice and clean hotel

    rating12 Dec 2021

    The Hotel is very well organized with the personnel at the front desk was well organized even if I was requested to pay at the check-in and honestly I had never seen a similar procedure before. The breakfast was perfect and with a good quality of products. ARACELI PAJARES SANCHEZ, Director General at PCM Forum Alcala, responded to this review Dear Sir,Thank you for your feedback regarding your visit aT our hotel. We appreciate your comments and it's gratifying to know you enjoyed your stay.We do hope to have the opportunity to welcome you back in the future.Sincerely,A.P

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