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Petit Palace Cliper Gran Via

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Petit Palace Cliper Gran Via

locationGran Via, Madrid

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About  Petit Palace Cliper Gran ViaAbout Petit Palace Cliper Gran Via

Location

This charming luxury hotel is located at the heart of Madrid, close to the Gran Via and the Puerta del Sol as well as the Plaza Mayor. Cinemas, shopping venues, restaurants, and bars all lie within 300 metres from the hotel. Public transport links are located directly in front of the hotel. The nearest underground station is Gran Vía.

Facility

The hotel has 56 rooms, including 11 single rooms, which are located on 5 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a stereo system, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Leisure activities and facilities at the hotel include cycling/mountain biking and a spa or, for a fee, a gym.

Meals

Various dining options are available, including a restaurant, a breakfast room and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

 Amenities at Petit Palace Cliper Gran Via Amenities at Petit Palace Cliper Gran Via

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

Map preview

Around this property:

Restaurants

20 m

Shopping opportunities

20 m

Public Transport

50 m

Underground/Over ground Station

50 m

Nightclub

300 m

Bars / Pubs

400 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

743

Very Good

522

Average

241

Poor

92

Terrible

66

Recent Reviews: 1664

  • User:ninaotterina

    Trip type: Couples

    3 nights in Madrid!

    rating18 Nov 2025

    Just returned from 3 nights staying at this hotel with my husband. Our room was on the 5th floor which was fine as there is a working elevator, though small. Pros:- modern bathroom with great powerful shower- bed was very comfy- central location was brilliant- room was cleaned everyday and upon arrival received 2 free bottles of water but this was not replenished, something to be aware ofCons:- room was exceptionally small with little room if any to walk around the bed - the walls are paper thin, we could hear conversations from the rooms either side of us and could hear everything in the bathroom, so fingers crossed you know the person intimately well if you're sharing a room! If you're sensitive to noise, this may not be for you- room was quite tired (but the bathroom was modern!)- no kettle only a coffee machineWe were room only so can't comment on the breakfast but the breakfast room looked nice. They have storage facilities if you have a late flight like we did.Our room did have a balcony which would have been lovely in the summer but was not used as we're in autumn. But it was nice to open the door to get some fresh air.To note, we stayed in Madrid when the NFL game was on so all hotels were mightily expensive and i don't think this hotel was worth the money we paid.Despite all this, would I recommend? I think yes, we had a good stay, the location was good and the bed was comfy. The noise was annoying in the morning but it didn't disturb our sleep, so for the right price, it's a good hotel. Petit Palace Clíper, Dueño at Petit Palace Cliper Gran Via, responded to this review Dear Nina,Thank you for choosing Petit Palace Cliper and for taking the time to leave a detailed review. We are glad you appreciated the comfortable bed, the modern and powerful shower, the daily cleaning, the balcony and our central location between Gran Vía and Puerta del Sol, as well as the luggage storage for late departures.We are sincerely sorry that the room size, the thin walls and the tired appearance of the room affected your experience. We will review these points with our team and colleagues, and with maintenance and housekeeping, to plan future updates to furniture and room amenities.We understand your comment about value for money during a high-demand event, and we take note, as we continuously review our rates against the season and local demand to offer fair options. If you decide to stay with us again, we will be happy to look for a room that better fits your preferences and quieter options when available.Kind regardsGabriel MirandaExperience ManagerPetit Palace Cliper
  • User:Andy L

    Trip type: Friends getaway

    Had a great time

    rating25 May 2025

    Great location and the staff are super helpful! One member of our group was in a mobility scooter and everyone was willing to go out of their way assist. Many fine restaurants and pubs in the neighbourhood. Will most certainly look them up if I visit Madrid again. Alicia Sánchez, Innkeeper at Petit Palace Cliper Gran Via, responded to this review Thank you so much for choosing us and for taking the time to share your positive experience. We’re very happy to hear that you enjoyed our great location and that our team made you feel so well taken care of, especially while traveling with a mobility scooter. It means a lot to us that you felt supported throughout your stay, and we’re also glad you enjoyed the wonderful selection of restaurants and pubs nearby. We’ll be here with open arms if you return to Madrid. We’d love to welcome you back! Warm regards, Alicia Sánchez, Experience Manager
  • User:dianebM6316OF

    Trip type: Friends getaway

    No frills clean and comfortable hotel in good location with welcoming staff

    rating21 May 2025

    Great location right in the heart of Madrid off the Gran Via, this hotel doesn't strike you as somewhere particularly luxurious when you arrive but the staff are friendly, and the rooms, though small, are clean and have nearly everything you need. The beds were really comfortable. Our room had a newly renovated bathroom with excellent plumbing and a super efficient shower. No tea /coffee making facilities in the room but you can make yourself a drink in the breakfast room downstairs and there were usually pastries/croissants available there throughout the day. Buffet style breakfast was basic but there was a sufficient supply of cheeses/meats/ fruit/bread /croissants etc constantly replenished. Alicia Sánchez, Innkeeper at Petit Palace Cliper Gran Via, responded to this review Dear Diane,Thank you so much for choosing us and for taking the time to share such a detailed and positive review. We're really happy to hear that you enjoyed our central location just next to Gran Vía, that our team made you feel welcome, and that you found the room clean, well-equipped, and especially comfortable; and that the renovated bathroom met your expectations. We know how important a good bed and shower can be! We also appreciate your kind comments about the breakfast and the availability of snacks and hot drinks throughout the day. We're glad you found that convenient. We hope to welcome you again soon for another pleasant stay in Madrid. Warm regards, Alicia Sánchez, Experience Manager
  • User:tretocuba

    Trip type: Couples

    Breakfast

    rating30 Mar 2025

    Good breakfast. Angeline makes it better.Well located, by the Gran Vía street. Near to everything. Shopping is readily available close by too. There's a Primark very close.Public transportation is right at the street. The metro station Gran Vía is nearby. Alicia Sánchez, Innkeeper at Petit Palace Cliper Gran Via, responded to this review Dear Tretocuba, Thank you very much for your kind review! We’re happy to know that you enjoyed your stay with us, as well as our delicious breakfast, and especially that Angelines made it even better! We’ll be sure to pass along your lovely words to her. It’s also great to hear that you appreciated our location near Gran Vía, with easy access to shops, metro connections, and all the highlights Madrid has to offer. We hope to welcome you back very soon for another comfortable and enjoyable stay in Madrid. Best regards, Alicia Sánchez, Experience Manager
  • User:Stephanie B

    Trip type: Family

    Family friendly and great breakfast service and food

    rating28 Mar 2025

    Great hotel, family friendly, great sized family rooms, wonderful breakfast by Angeline’s!! Great breakfast service also provided by Angelines .A lot of variety of food choices. Check in was super easy and friendly by Laura. Great location and close to everything. Easy walking and safe area. Alicia Sánchez, Innkeeper at Petit Palace Cliper Gran Via, responded to this review Dear Stephanie, Thank you so much for your wonderful review! We’re very happy to know that you and your family had such a positive experience with us. It’s great to hear that you enjoyed the comfort of our family rooms, our convenient location, and especially the breakfast service. We'll be sure to share your kind words with Angelines. She’ll be so happy to know her efforts made your mornings even better! We also appreciate your mention of Laura at check-in. She always aims to make our guests feel welcome from the very first moment. We hope to welcome you back very soon for another great stay in Madrid! Warm regards, Alicia Sánchez, Experience Manager

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