tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homespain

Petit Palace Plaza Mayor

images

View Gallery

image url
image url

Petit Palace Plaza Mayor

locationPuerta del Sol-Plaza Mayor, Madrid

Share this Dealshare

About Petit Palace Plaza MayorAbout Petit Palace Plaza Mayor

Location

This is the only hotel located on the main street, at the principal entrance to the Plaza Mayor. It lies in the best area of the city, not far from the historic centre and Puerta del Sol, and close to the main museums and the most important buildings, such as the Royal Palace and Almudena Cathedral, as well as to the Latina area where guests will find the best restaurants in the city. Guests will find the links to the public transport network, restaurants and nightspots all 100 metres away and Principe Pio and its shopping venues are 500 metres from the hotel. Madrid Airport is just 24 km away.

Facility

The hotel welcomes guests in a 7-storey building with a lift and 58 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine, projector and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym.

Meals

Dining facilities include a non-smoking restaurant, a breakfast room and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Petit Palace Plaza Mayor Amenities at Petit Palace Plaza Mayor

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Newspaper kiosk

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Hygiene training for staff

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective hygiene screens

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

Map preview

Around this property:

Restaurants

100 m

Bus Station

100 m

Nightclub

100 m

City Centre

100 m

Underground/Over ground Station

100 m

Shopping opportunities

500 m

Train Station

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

771

Very Good

572

Average

162

Poor

66

Terrible

31

Recent Reviews: 1602

  • User:lordtrk

    Trip type: Family

    Location, location, location

    rating26 May 2026

    Great location, it is busy out all the time. You can walk to mayor touristic locations from here: Plaza Mayor, Puerta del Sol, Kings Palace Iñaki Galve, Director General at Petit Palace Plaza Mayor, responded to this review Dear lordtrk,First of all, thank you for taking the time to share your feedback with the entire TripAdvisor community following your recent stay with us. Ultimately, the best way for us to improve is by listening to the guests who choose to visit us.As you say, the hotel’s location is unbeatable; we are right in the heart of Madrid, which means you can reach the main attractions of our beautiful city with a pleasant stroll, including the bars where you can enjoy our famous ‘tapas’.We hope to be your hotel of choice again for future stays in Madrid.Many thanks, best regards,Iñaki GalveHost Petit Palace Plaza Mayorinaki.galve@petitpalace.com

  • User:robertpL7275UC

    Trip type: Couples

    Perfect spot, super breakfast buffet

    rating29 Apr 2026

    Must stay at Petit Plaza Mayor! Location is perfect for easy walking to Mercado San Miguel, Puerta del Sol (shopping!), Plaza Mayor and the Royal Palace. Be sure to enjoy the hotel breakfast. Elena prepares a wonderful breakfast buffet which is perfect before touring Madrid. Marta Hoyos, General Manager at Petit Palace Plaza Mayor, responded to this review Robert, Thank you very much for your wonderful review!We’re delighted to hear that you enjoyed our unbeatable location, within easy walking distance of iconic places such as Mercado de San Miguel, Puerta del Sol, Plaza Mayor and the Royal Palace of Madrid.It’s also fantastic to know that our breakfast buffet was a highlight of your stay. We will happily share your kind words with Elena—she’ll be very pleased to hear it.We hope to welcome you back to Petit Palace Plaza Mayor very soon.Marta Hoyos | Host

  • User:Sloane G

    Trip type: Family

    100% stay here again

    rating06 Apr 2026

    The gentleman at the front desk was extremely helpful and accommodating. Room was big and clean, the service was great! Marta Hoyos, General Manager at Petit Palace Plaza Mayor, responded to this review Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience and that our front desk James made you feel so well looked after.It’s also great to know that you enjoyed the size and cleanliness of the room, as well as the overall service.We truly appreciate your kind words and would be delighted to welcome you back to Petit Palace Plaza Mayor very soon.Marta Hoyos | HostWarm regards,

  • User:Omar A

    Trip type: Family

    Always Great to stay at Petit Plaza Mayor.

    rating01 Apr 2026

    This was our 4th visit to Petit Plaza Mayor, as always experience was amazing, From the front desk Bea to our room service lady everything was spot on! Special shout out to Elena & Roxana they made our morning routine so great, always very attentive, gracious and kind. That was an excellent way to start our long days. We are extremely grateful to them for making us feel like Home! Petit Plaza Mayor our home away from home. Marta Hoyos, General Manager at Petit Palace Plaza Mayor, responded to this review Thank you so much for your wonderful review and for being a loyal guest at Petit Palace Plaza Mayor! We are thrilled to hear that your fourth stay was as amazing as the previous ones.We will be sure to pass on your kind words to Bea, Elena, and Roxana, they will be delighted to know they made your mornings so special. Your feedback truly motivates our team to keep providing a warm and attentive experience.We look forward to welcoming you back to your home away from home soon!Kind regards,Marta Hoyos | Host

  • User:ROXANA N

    Trip type: Family

    Greatest Cozy Hotel in Madrid

    rating18 Mar 2026

    This is the second time my family and I have stayed here, and it truly is ideal. The hotel is cozy, but the rooms are modern and well-equipped with a minibar and kettle. The shower is fantastic! The breakfast offers a great variety, and you couldn't ask for a better location—even though it’s right on Calle Mayor, it’s remarkably quiet.Above all, I want to recommend this hotel for the incredible staff. They go out of their way to help with early check-ins, calling taxis, printing documents, and more. A huge thank you to the whole team, especially Beatriz. I’ll definitely be back soon! Marta Hoyos, General Manager at Petit Palace Plaza Mayor, responded to this review Dear Roxanan,Thank you so much for your wonderful review and for choosing to stay with us again. It truly means a lot to know that you and your family had such a positive experience once more.We are delighted that you enjoyed the comfort of the hotel, the room amenities, the breakfast, and our fantastic location. It is especially rewarding to hear your kind words about the peaceful atmosphere despite being right in the heart of Madrid.Above all, thank you for your lovely recognition of our team. We will be absolutely delighted to share your special mention with Beatriz, who will be so happy to know she helped make your stay even more memorable.We very much look forward to welcoming you back again soon.Warm regards.Marta Hoyos | Host

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot