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Petit Palace Preciados

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Petit Palace Preciados

locationPuerta del Sol-Plaza Mayor, Madrid

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About Petit Palace PreciadosAbout Petit Palace Preciados

Location

This pleasant hotel is situated in the heart of Madrid, only minutes from Puerta del Sol, Plaza Mayor, the Royal Palace and the centre of the city. Surrounding the hotel are numerous shops, boutiques, cafes, bars and restaurants to choose from. The hotel is well situated for access to the public transport network, which is only 50 metres away.

Facility

The hotel was built in 1920. 12 suites, 20 single rooms and 44 double rooms are located on 5 storeys and can be reached by lift. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a CD player, a DVD player and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking, tennis and beach volleyball are available. With windsurfing, canoeing, sailing, catamaraning, kayaking and diving available, fans of water sports will have plenty to choose from. The fitness rooms are perfect for a comprehensive workout. A wellness area with a spa is available at the hotel.

Meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room and a café. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Petit Palace Preciados Amenities at Petit Palace Preciados

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Beach Volleyball

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      Canoe

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      Catamaran

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Sailing

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      Sun loungers

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Shopping opportunities

2 m

Bars / Pubs

20 m

Nightclub

30 m

Public Transport

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

786

Very Good

625

Average

200

Poor

78

Terrible

48

Recent Reviews: 1737

  • User:Lula M

    Trip type: Family

    One week stay with family

    rating21 May 2026

    Great hotel to stay in Madrid. The localion is very convenient, the rooms are new and clean. The breakfast has very good variety of food. Special call to the staff (front desk, breakfast and cleaning), they are very kind and amicable. Thanks! María Romero, General Manager at Petit Palace Preciados, responded to this review Dear LulamThank you very much for your kind review and for choosing our hotel for your family stay in Madrid.We are delighted to know that you enjoyed our convenient location, as well as the comfort, cleanliness, and modern design of our rooms. It is also wonderful to hear that you appreciated the variety offered at breakfast.Your special mention of our team truly means a lot to us. We will be very happy to share your kind words with our front desk, breakfast, and housekeeping staff, who work every day to provide friendly and attentive service.We sincerely appreciate your feedback and hope to have the pleasure of welcoming you and your family again very soon.Warm regards,María FrancoExperience managerPetit Palace Preciados

  • User:germanbd

    Trip type: Family

    A Fantastic Experience in the Heart of the Cit

    rating18 May 2026

    The location is perfect if you want to explore the city center and enjoy great restaurants within walking distance.The atmosphere is lovely, and the rooms are impeccable, comfortable, and very well maintained.Despite the renovation work taking place, it was almost imperceptible and did not affect our stay at all.Special congratulations to Carolina for her excellent service. The breakfast was simply phenomenal María Romero, General Manager at Petit Palace Preciados, responded to this review Dear German, Thank you very much for sharing such a wonderful review of your stay with us.We are delighted to know that you had a fantastic experience and that you enjoyed both our privileged location in the heart of the city and the wide range of restaurants nearby. It is also very rewarding to read that you found the atmosphere pleasant and the rooms comfortable, immaculate, and well maintained.We truly appreciate your special mention regarding the renovation works. As you rightly say, these improvements are aimed at offering an even better experience to our guests, and we are glad to know that they did not affect your stay.Finally, we would like to extend a very special thank you for highlighting Carolina’s excellent service. We will be sure to share your kind words with her, as well as with the entire team. We are also thrilled that you enjoyed our breakfast so much—it is one of the aspects we love taking special care of.We look forward to welcoming you back very soon.Kind regards,María FrancoExperience managerPetit Palace Preciados

  • User:Boris V

    Trip type: Solo travel

    Below average

    rating22 Mar 2026

    The only advantage of the hotel is that it is located in the very center on the main square. Everything else is either very average or below par.The room is filled with noise and light from advertisements outside, so it is very uncomfortable to sleep. The bathroom has a very strange shower, which is long overdue for replacement/renovation. There is no soundproofing between the rooms, so you can hear other people's conversations and pets.The breakfast is satisfactory.The area around the hotel is full of homeless people, beggars and very strange characters who try to sell you something even if you refuse. María Romero, Director General at Petit Palace Preciados, responded to this review Dear Boris,First of all, I would like to thank you for taking the time to share your feedback.We are pleased to hear that you appreciated our central location. As you mentioned, we are situated in the very heart of Madrid, just a short walk from Puerta del Sol, which allows our guests to enjoy immediate access to the city’s main attractions.We sincerely apologize if the hotel did not meet your expectations. Please note that we are currently undertaking a comprehensive renovation of both our rooms and corridors, and over the coming months the entire property will be fully refurbished, significantly improving our facilities and overall guest experience.Regarding noise and light from outside, due to our central location, some external factors can be difficult to control. However, we are continuously looking into ways to improve our guests’ comfort.With respect to the surroundings, being located in such a busy and central area of Madrid means there is a high level of activity at all times. While this is part of the vibrant character of the city center, we understand it may not suit all preferences. Unfortunately, this is beyond the hotel’s control.We truly appreciate your comments, as they help us to keep improving, and we hope to have the opportunity to welcome you again in the future and offer you a much-improved experience.Kind regards,María Romero.Hostmaria.romero@petitpalace.com

  • User:afros74

    Trip type: Family

    Fantastic hotel with wonderful staff

    rating13 Feb 2026

    The hotel is in an excellent location. You can't go more central than Puerta del Sol. Only steps away from metro station. Our room was quiet and clean with daily care from the staff. Complimentary water bottles with a beautiful welcome note was a very pleasant surprise.The bathroom had an oral care kit with toothbrushes and toothpaste, as well as all the necessary products for body and hair care. The breakfast area was amazing, and breakfast itself was of excellent quality and a wide variety. Carolina and her breakfast team were fantastic. We also want to give a special thank you to the girls at the reception. Unfortunately we didn't catch their names, they were genuinly welcoming. They were more than willing to help us with how to get around Madrid by public transport and also gave us a lot of other information. For sure we will return to Madrid and to this wonderful hotel !!! María Romero, Director General at Petit Palace Preciados, responded to this review Dear afros,Thank you so much for your wonderful review and for choosing to stay with us in Petit Palace Preciados. We are truly delighted to read that you enjoyed our central location and found it convenient for exploring the city and accessing public transport.It is especially rewarding to know that you appreciated the cleanliness and comfort of your room, the welcome details, and the amenities prepared for you. Our team works with great care to ensure every stay feels special, and your kind words mean a great deal to all of us.We are thrilled that you enjoyed our breakfast selection and that Carolina and the breakfast team made such a positive impression. Your recognition of our reception team is also greatly appreciated! They will be very happy to know their warm welcome and assistance helped make your visit to Madrid even more enjoyable.It would be our absolute pleasure to welcome you back on your next trip to Madrid. Until then, thank you once again for your lovely feedback.Kind regards,María Romero. Hostmaria.romero@petitpalace.com

  • User:jordia732

    Trip type: Business

    Stayed just for one night but…

    rating22 Jan 2026

    I was just one night, but it was all very easy and good. Very near from the center and the subway. The staff was exquisite as it was the breakfast Pedro Teler, Director General at Petit Palace Preciados, responded to this review Dear Jordia732,Thank you for choosing Petit Palace Preciados Hotel for your stay in Madrid and for your kind words.We are glad your one-night stay was easy and enjoyable. Our colleagues always do their best to ensure our guests have a great experience, and we are pleased the breakfast and convenient location, just steps from Puerta del Sol, met your expectations.We look forward to welcoming you back to Petit Palace Preciados Hotel! See you soon!Pedro TelerHostHotel Petit Palace Preciados+34 915 31 41 05pedro.teler@petitpalace.com

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