tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homespain

Petit Palace President Castellana

images

View Gallery

image url
image url

Petit Palace President Castellana

locationSantiago Bernabeu-Castellana, Madrid

Share this Dealshare

About Petit Palace President CastellanaAbout Petit Palace President Castellana

Location

This hotel is located along a main road in the commercial district of Madrid, close to the Paseo de la Castellana, Madrid's splendid boulevard. Nearby are the exclusive shopping area of Serrano Street, the Plaza de Colón and the National Library. The airport can be reached in 10 min by making use of public transport (stop located 100 m away). Countless shopping and entertainment venues are to be found in the immediate vicinity. A bus station (6 km) and a train station (3 km) enable flexibility to explore Madrid.

Facility

The hotel has 105 rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

After an eventful day, guests can work out and recharge in the gym.

Meals

Dining facilities include a restaurant (with high chairs), a breakfast room, a café and a bar. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at Petit Palace President Castellana Amenities at Petit Palace President Castellana

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Foyer

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective hygiene screens

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Full Board

    • -

      Half Board

    • -

      Set menu dinner

    • -

      Set menu lunch

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Train Station

3 km

Bus Station

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

691

Very Good

494

Average

244

Poor

85

Terrible

62

Recent Reviews: 1576

  • User:Mariana G

    Trip type: Family

    Awesome location and breakfast

    rating28 May 2026

    I’ve stsyed 2 times in this hotel, and i think its one of the best, the location is perfect, the service is also perfect. One of the main things is the breakfast! It was delicious, and with awesome service(thanks to Tibi, Sandra and Karol). Special thanks to TIBI for making our morning breakfast time a enjoyable time, she does an amazing job and her service is exceptional!

  • User:Andalys E

    Trip type: Family

    OUSTANDING!!

    rating12 Apr 2026

    We had a great experience at Petit Palace Hotel Presidente Castellana in Madrid!!, Location is exceptional, walking distance to many landmarks from the city.The atmosphere is very friendly and professional, rooms are very clean, the pillows and mattresses are extremely comfortable with a very nice buffet. We got suite 101 with 2-story right next to the lobby and it was always quiet and welcoming, with a huge window for sunlight and an impressive spacious bathroom on the second floor. The service was excellent, especially the team from the front desk; those guys were FANTASTIC, OUSTANDING hosts!! We interact with Joel, Lua, Belen and Ire. We felt like we were family. They were very approachable and proactive, always anticipating our needs, they went above and beyond with their best smile and professionalism to accommodate every one of our requests. They provided specific information on each single detail we asked about their beautiful city and its attractions, making our stay very smooth, relaxed and unforgettable. We highly recommend this hotel and its team!!Thank you!!!! PETIT PALACE PRESIDENT CASTELLANA, Dueño at Hotel Petit Palace President Castellana, responded to this review Dear andalyse,Thank you very much for your wonderful review and for recommending Petit Palace President. I am delighted to hear you enjoyed our exceptional location, the comfortable beds and pillows, the buffet, and your lovely two‑storey suite 101 with its bright window and spacious bathroom. It means a lot to us that our colleagues Joel, Lua, Belen and Ire made you feel like family; our colleagues always strive to anticipate needs and offer warm, professional service.I am sorry the room’s air conditioning was not sufficient during your stay and that you missed having more sockets by the beds. During your stay, the outside temperature wasn’t particularly high, and we had the ventilation system running, as we also had guests who wanted the heating on. I can confirm that we have now switched the air conditioning on. In the meantime, our reception colleagues are happy to provide extension leads or adapters on request to make charging easier.Andalyse, we truly appreciate your feedback and look forward to welcoming you back to Petit Palace President, see you soon!Kind regards,yours sincerely,Pedro TelerExperience ManagerHotel Petit Palace President Castellana+34 915 771 951pedro.teler@petitpalace.com

  • User:robertpayne84

    Trip type: Couples

    Loved The Petit Palace President Hotel

    rating08 Apr 2026

    I had a wonderful time at the Petit Palace President Hotel - The room was spacious and surprisingly quiet - Great breakfast.The location is fantastic - you can easily walk to numerous shops and restaurants. Its very close to bus stops, so easy to get to the airport.The staff were exceptionally friendly and helpful, always ready to assist with a smile and a map. Overall, this hotel offers great value with its combination of comfort, location, and service. I would definitely stay here again and highly recommend it to anyone visiting the area. PETIT PALACE PRESIDENT CASTELLANA, Dueño at Hotel Petit Palace President Castellana, responded to this review Dear Robert,Thank you for your wonderful review and for choosing Petit Palace President Hotel for your stay in Madrid.We are thrilled you enjoyed the spacious, quiet room, our breakfast, and the convenient location near shops and bus stops. Our colleagues will be delighted to hear your kind words about their friendliness and helpfulness.Robert, we appreciate your recommendation and look forward to welcoming you back to Petit Palace President Hotel.See you soon!Kind regards from Madrid,yours sincerely,Pedro TelerExperience ManagerHotel Petit Palace President Castellana+34 915 771 951pedro.teler@petitpalace.com

  • User:jfbrandao

    Trip type: Friends getaway

    Terrible experience

    rating17 Dec 2025

    Extremely disappointed with the lack of cleanliness. As you can see in the photos, the public areas are filthy. There is old debris accumulated in the elevator tracks and the furniture is disgusting—one chair had a massive, deep stain that clearly hasn't been cleaned. Maintenance is non-existent. I do not recommend staying here until they fix these hygiene issues. Alfredo Torralba, Director General at Hotel Petit Palace President Castellana, responded to this review Dear jfbrandaoWe’re truly sorry to hear about your experience and appreciate you taking the time to share these details. Cleanliness and proper maintenance are top priorities for us, and it’s clear from your feedback that we did not meet those standards during your stay.Please know that we take this very seriously. We have already addressed these concerns with our housekeeping and maintenance teams to ensure that all public areas, furniture, and elevators receive the attention they deserve.Thank you for bringing this to our attention. Your feedback helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.Best RegardsAlfredo TorralbaHost/Hotel ManagerPetit Palace President

  • User:Mark A N

    Trip type: Couples

    Pettite President Castellana Review

    rating22 Sept 2025

    Location is prime with all Amenities and Service oriented Staff to make you feel pampered.Excellent Breakfast included. Pedro Teler, Dueño at Hotel Petit Palace President Castellana, responded to this review Dear Mark,First of all, I would like to thank you for sharing your experience of staying at our hotel with the TripAdvisor travel community, as well as for choosing us first among all the hotels in the city.We are flattered to see that your experience with us was so positive, as your comment shows, as I can assure you that one of our priorities is for guests who stay with us to take home unforgettable memories of the city and their stay at our establishment.I am pleased to see your high rating of the service received from our entire team, as I am sure it will help us to continue on the same path, always offering the most friendly and personalised service possible to each of our guests.I am also pleased to know that you were able to rest comfortably in your room and make the most of your time in the city thanks to our central location, within walking distance of all the city's main attractions.Mark, in the hope of welcoming you back to our establishment, I send you my warmest regards and remain at your disposal should you have any questions or special requests.Yours sincerely,Pedro TelerExperience ManagerHotel Petit Palace President Castellana+34 915 771 951pedro.teler@petitpalace.com

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot