Petit Palace Puerta Del Sol

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Petit Palace Puerta Del Sol

Puerta del Sol-Plaza Mayor, Madrid

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About Petit Palace Puerta Del Sol About Petit Palace Puerta Del Sol

Location

This city hotel is located in the historic and tourist centre of Madrid near to the Puerto del Sol (350 m) and some 15 km from the airport. There are fantastic opportunities for excursions to the nearby ski resorts, only about 30 km away, and there is a golf course close at hand, around 15 km away.

Facility

The hotel was built in 1885. 64 rooms, including 56 double rooms, are located on 6 storeys and can be reached by lift. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. The sun loungers are perfect for soaking up some sun. For guests who wish to keep active, cycling/mountain biking, tennis and beach volleyball are available. With windsurfing, canoeing and kayaking available, the hotel also caters to water sports enthusiasts. The fitness rooms are perfect for a comprehensive workout. A wellness area with a spa is available at the hotel.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Petit Palace Puerta Del Sol

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Foyer
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Pets
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  Restaurant(s)
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  TV Room
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
Sport/Entertainment
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  Beach Volleyball
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  Canoe
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  Cycling/Mountain Biking
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  Gym
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  Sun loungers
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  Tennis
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  Windsurfing

Location

Around this property:

Public Transport

10 m

Bars / Pubs

10 m

Underground/Over ground Station

10 m

Nightclub

200 m

Train Station

2 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

991

Very Good

660

Average

192

Poor

Terrible

Recent Reviews: 1954

User:Pedro E
Trip type: Couples
Great experience
24 Apr 2026
Helen e Ares are great peoples, thank you very much.
User:Dilshad A
Trip type: Family
Family trip to Spain
29 Mar 2026
We had a top notch experience. Our daughter had a major mishap and had arrived the day before us, and Raquel and Vanessa at the front desk were extremely kind and helpful. Ana Sanz, Director General at Petit Palace Puerta del Sol, responded to this review Dear 18dilshada,Thank you for sharing your experience. I am very sorry to hear about your daughter’s mishap, and I am glad our colleagues Raquel and Vanessa at the front desk were able to help and be so kind. Our colleagues always give their best to ensure guests have the best experience, and it is wonderful to know they made a difference during your family trip.We look forward to welcoming you back to Petit Palace Puerta del Sol! See you soon!Ana SanzHostPetit Palace Puerta del Sol
User:Erika P
Trip type: Family
Perfecto!
19 Mar 2026
Fantastic location! Comfortable rooms! Lots of restaurants nearby. Lucciano's gelato across the street is amazing! Ana Sanz, Director General at Petit Palace Puerta del Sol, responded to this review Hello 354erikap,Thank you for your lovely review! We’re thrilled you enjoyed our fantastic location, comfortable rooms and the many restaurants nearby. Lucciano’s across the street is a favorite indeed. It’s wonderful to hear the central setting at Puerta del Sol made your stay so convenient.We look forward to welcoming you back to Petit Palace. See you soon!Ana SanzHostPETITPALACE Puerta del Sol
User:Mario A
Trip type: Family
One of the best experiencie
23 Jan 2026
Very nice. The room is comfortable and was clean. The location is one of the best. The value es razonable. The atmosphere was incredible. Ana Sanz, Director General at Petit Palace Puerta del Sol, responded to this review Hello MarioaR7139EA,Thank you for your lovely review. We are thrilled the room was comfortable and clean, and that you enjoyed the atmosphere and our central location. It means a lot to know you found the value reasonable. Being right in the heart of Madrid, in front of the Puerta del Sol, we aim to make every stay memorable.We look forward to welcoming you back to Petit Palace. See you soon!Ana SanzHostPetit Palace Puerta del Sol
User:wiganers2023
Trip type: Friends getaway
4th visit and still great
13 Dec 2025
Just returned from a 2 night stay at the hotel The location is perfect as near Sol Metro and Plaza Major. There are loads of restaurants near by as wellThe staff are excellent and always helpful.The rooms are really clean and reception staff will help with storing bags and sorting taxis if neededWe had an issue as the shower was not draining away but this was sorted for the second day. You often find the quality of service level by how well and quickly an issue is resolved and this issue was solved straight away so well done to all the staff at the hotelWill hopefully be there again soon Ana Sanz, Director General at Petit Palace Puerta del Sol, responded to this review Dear Wiganers2023,Thank you very much for your continued loyalty and for taking the time to share your experience. We are thrilled to hear that your fourth stay with us was still enjoyable and that our location, cleanliness, and staff service met your expectations.We also appreciate your understanding regarding the shower issue and are glad it was resolved promptly. Your kind words about our team mean a lot, and we will be sure to pass on your compliments to them.We look forward to welcoming you back soon for another wonderful stay!Kind regards,Ana SanzHostana.sanz@petitpalace.com

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Petit Palace Puerta Del Sol

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Sport

Meals

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