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Petit Palace Savoy Alfonso Xii

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Petit Palace Savoy Alfonso Xii

locationMuseo del Prado-Retiro, Madrid

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About Petit Palace Savoy Alfonso XiiAbout Petit Palace Savoy Alfonso Xii

Location

The hotel is located on Alfonso XII Street in the impressive Retiro district. It is just 300 m away from the popular Puerta de Alcalá, Plaza de Cibeles and Paseo del Prado. Thanks to its unbeatable location, most of the major tourist attractions and monuments can be reached easily and comfortably by foot. Madrid Barajas Airport is approximately 15 km away.

Facility

87 rooms are located on 6 storeys and can be reached by lift. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (for a fee). Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, satellite television, a radio, a stereo system and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym and a spa. A dance club and a nightclub round out the entertainment options.

Meals

Dining facilities include a restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Petit Palace Savoy Alfonso Xii Amenities at Petit Palace Savoy Alfonso Xii

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

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      Café

    • -

      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

Map preview

Around this property:

Park

50 m

Bars / Pubs

100 m

Restaurants

100 m

Nightclub

100 m

Train Station

900 m

Underground/Over ground Station

900 m

City Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1330

Very Good

553

Average

100

Poor

40

Terrible

27

Recent Reviews: 2050

  • User:Andrea A

    Trip type: Family

    Super recommended

    rating19 May 2026

    Great place, clean and comfortable. Location 10/10: parque del retiro across the road and puerta de Alcalá 2 blocks away. It can’t be beaten. Breakfast was superb and stuff very nice. The only suggestion is to put a sofa or a couple of chairs at the lobby. Lucía Lamas, Other at Petit Palace Savoy Alfonso XII, responded to this review Dear andreaaT4080VF,Thank you so much for your wonderful review and for highlighting our location, breakfast, and the friendliness of our team. We are truly happy to know that you enjoyed your stay and that Madrid’s most iconic spots, like Parque del Retiro and Puerta de Alcalá, helped make your visit even more special.We also really appreciate your suggestion about adding more seating in the lobby. We completely understand how important it is to have a comfortable space to relax after a day exploring the city. For this reason, we would love to mention that on our mezzanine floor we have a cozy lounge area with sofas, as well as our café, where guests can sit, unwind, have a coffee, or simply enjoy a quieter atmosphere during their stay.Thank you again for your valuable feedback and for choosing us. We truly hope to welcome you back very soon for another great stay in Madrid!Best regards.Lucía Lamas, Experience Manager.

  • User:Amy S

    Trip type: Friends getaway

    ✨Extraordinary Location✨

    rating16 May 2026

    The location of this property is 10/10! Across from Retiro, in the beautiful Jerónimos neighborhood, it offers easy walking access to the museum area, the castellano, and barrio Salamanca, The rooms are clean and comfortable and the front desk team is extremely friendly. It was perfect for my short stay! Luis Gómez, Owner at Petit Palace Savoy Alfonso XII, responded to this review Dear amysH1132JB,Thank you very much for choosing the Hotel Petit Palace Savoy Alfonso XII and for sharing such a wonderful review with us!We are truly delighted to know that you enjoyed our extraordinary location. Being right in front of Retiro Park, in the beautiful Jerónimos neighborhood and within walking distance of the museum area, Castellana, and Barrio de Salamanca, is indeed one of the aspects our guests appreciate the most.It is also very rewarding to read that you found the rooms clean and comfortable and that our front desk team made you feel welcome with their friendly service. We will gladly share your kind words with them, as they are a great motivation for all of us.We are very pleased to know that we could make your short stay in Madrid a perfect one, and we sincerely hope to have the pleasure of welcoming you back again very soon.Warm regards,Luis GómezHost

  • User:Hani O

    Trip type: Solo travel

    Thanks a lot mariano

    rating03 May 2026

    Mariano he s amazing guy , great customer service receptionist Lucía Lamas, Other at Petit Palace Savoy Alfonso XII, responded to this review Dear Hanio165,Thank you very much for taking the time to share your wonderful feedback with us. We are truly delighted to know that Mariano made your experience so memorable.Providing warm, attentive, and personalized service is something we deeply value, and it is incredibly rewarding to hear that Mariano’s professionalism, kindness, and dedication stood out during your stay. We will make sure to pass along your lovely comments to him, as recognition like yours means a great deal to our team.Your satisfaction is our greatest motivation, and we are grateful for the opportunity to have welcomed you. We sincerely hope to have the pleasure of seeing you again soon for another exceptional experience.Kind regards,Lucía Lamas, Experience Manager

  • User:David W

    Trip type: Family

    The Place to Stay near the Prado

    rating03 Apr 2026

    Outstanding service and beautiful rooms. The breakfast was unbeatable. Luis Gómez, Owner at Petit Palace Savoy Alfonso XII, responded to this review Dear A2736EAdavidw,Thank you very much for choosing the Hotel Petit Palace Savoy Alfonso XII and for taking the time to share your wonderful feedback!We are truly delighted to read your kind words about our outstanding service, our beautiful rooms, and especially our breakfast. Comments like yours are a great motivation for our entire team, as we work every day to offer a comfortable stay with attentive and personalized service.In addition, our location near the Prado Museum and just in front of Retiro Park is one of the aspects our guests value the most, and we are very happy that you considered us “The Place to Stay”.We sincerely hope to welcome you again very soon and make your next stay in Madrid just as enjoyable, Petit Palace Savoy Alfonso XII is your homw away from home.Kind regards,Luis GómezHost

  • User:BGGNewYork

    Trip type: Solo travel

    Wonderful return visit!

    rating27 Mar 2026

    This is my fourth time staying at this hotel and I’ll be back again! The staff is very gracious and welcoming, my room(facing the Retiro park) was immaculate and well appointed. The breakfast is fantastic with a delicious surprising new addition each day. And the location is superbe! Lucía Lamas, Other at Petit Palace Savoy Alfonso XII, responded to this review Dear BGGNewYork,Thank you very much for your continued trust and for choosing us once again. It is a true pleasure to know that this was your fourth stay with us and that we continue to meet your expectations.We are delighted to hear that you enjoyed the friendliness of our team, the comfort and views from your room, as well as our breakfast, where we strive to surprise our guests each day. Comments like yours are the greatest reward for our work.We are also pleased that you appreciate our privileged location in front of El Retiro Park, one of the most special places in the city.It will be a pleasure to welcome you again very soon for a fifth stay just as memorable.Kind regards.Lucía Lamas, Experience Manager.Hotel Petit Palace Savoy Alfonso XII

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