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Porcel Avant Aeropuerto

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Porcel Avant Aeropuerto

locationTorrejon de Ardoz, Madrid

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About  Porcel Avant AeropuertoAbout Porcel Avant Aeropuerto

Location

The airport hotel is close to the IFEMA exhibition centre and has good connections to the Council Congress Palace. Bus and train stations are roughly 1.5 km away. Madrid-Barajas Airport is roughly 10 km and Madrid-Torrejón Airport is around 1.5 km from the hotel.

Facility

3 junior suites, 4 single rooms and 91 double rooms are located on 3 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A terrace with sun loungers and parasols is available. Refreshing drinks are served at the poolside snack bar. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and darts. A spa and solarium are available in the wellness area.

Meals

Dining facilities include a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Staff are also happy to provide gluten-free meals. The hotel also offers snacks.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

52

Very Good

92

Average

57

Poor

9

Terrible

22

Recent Reviews: 232

  • User:Mark O

    Trip type: Business

    Comfortable Rooms

    rating04 Mar 2020

    This is a nice hotel, the rooms are a good size and the beds very comfortable however the windows were not very good so cars and planes could easily be heard at night.Service at the bar is a little slow but there is a small but reasonable selection of food on the menu, although everything I ordered was full of celery! The breakfast buffet was very good with plenty of choices.A bit of a sore point was that we had to leave a few days early but the hotel refused to amend our booking and refund money paid for unused nights , Dueño at Hotel Porcel Avant, responded to this review Dear customer, thank you very much for giving us your assessment and comment on our hotel. We are happy to know that I enjoy our facilities. We are sorry that you had noise in your assigned room, you could tell us about this problem in reception and we could have changed you to a quieter room in our interior.Regarding the modification of the reservation, as they are non-refundable reservations, the dates cannot be modified, nor can they be canceled. We are very sorry for this problem.We always recommend booking directly with the hotel as we have much more flexibility.We hope to see you again in this hotel or in the Porcel chain.Greetings, Naomi - reception department
  • User:656mindaugasv

    Trip type: Couples

    Comfy and quiet

    rating02 Jan 2020

    Very quiet and clean place with an exceptionally comfortable pillows. We had a really good sleep. The staff is really helpful and nice. Also very punctual with the airport pickup.The mattress and pillows are really comfy. The city Torrejón de Ardoz is surprisingly beautiful and full of restaurants and Christmas activities. HotelesPorcel, dpto.recepcion at Hotel Porcel Avant, responded to this review Dear customer, we are very happy to have met your expectations and hope you choose us as a reference hotel for your trips to Madrid, as you can see, the hotel has a free airport transfer service. You have been able to contemplate our fantastic city within walking distance of our hotel and more on these dates that the city is covered with Christmas lights. We hope to see you again here or for the other hotels of the Porcel Chain (Madrid Center - Granada - Torrejón de Ardoz). Receive a cordial greeting, Noemi - dept. reception
  • User:Gerald F

    Trip type: Business

    Worst hotel I ever stayed in

    rating30 Sept 2019

    I'm 56 and have stayed in hotels every were in the world traveling for business.This is the worst hotel I have ever stayed in ..It is a modern building but that's as far as it goes .Staff are rude and unattentive. 20 mins to check in 20 mins to get a taxi 20 mins to get table cleaned at dinner ..advertised dinner menu and then refused to serve it by staff .Food disgusting.First course Looks like it was dropped on the floor and with the grit in it I think it had .second course cold . very bad quality beef and a thumb hole stuck in the top of the burger.Supposed to be served with a complimentary beer .never arrived ..I just give up ..Shuttle driver to airport was very pleasant and prompt
  • User:MouShona

    Trip type:

    Excellent, Comfortable stay near Airport with Complimentary Pick up Drop facility

    rating08 Sept 2019

    The pick drop facility from the airport at 2:30 am in the morning was facilitated without any charge. Helpful and responsive staff. Room was spacious, Temperature control of room quick and effective, comfortable bed with 2 big pillows, minibar was also there. Toilet was big with bathtub & hairdryer. All toiletries provided. Breakfast decent enough and filling. Staff provided us with free coffee as we requested after check in at 3:30am. HotelesPorcel, Dpto. Recepción at Hotel Porcel Avant, responded to this review Dear customer, we are very happy to have met your expectations and hope you choose us as a reference hotel for your trips to Madrid, as you can see, the hotel has a free transfer service to the airport to which we add the garage of long stay making the client completely carefree and focus on the trip. We hope to see you again here or for the other hotels of the Porcel Chain (Madrid Center - Granada - Torrejón de Ardoz). Receive a cordial greeting -Paula dpto reception.
  • User:Copilot64

    Trip type:

    Ok for Families and a night between two flights.

    rating13 Aug 2019

    Luckily the reception agreed to pick me up with the shuttle (after 1x 3min waiting loop, and two hang-ups, and a harsh comment, to reserve the shuttle 24h before) [I booked last minute, so 24h is not really possible, nor did I saw this policy in Expedia when I've made my choice (Airport & Shuttle).The airport is geographically close, but beware, the ride takes ~15' depending on the traffic and the Hotel is in an industrial zone.Checkin was fast and friendly, the room is ok (Water in the fridge) but no water heater with tea or coffee.. Clean bathrooms and comfortable beds. The pool is open until 20:30 and ok.A bit disappointed was the dinner. Parts of the cart wasn't available (Summer/Winter . Soup) and some things running out. Which is not a big deal, but my wife managed it to choose all things which weren't available :/ - Then she ordered the shrimp Wok and I the noodle Wok. // Any cheap Ramenpack or Noodles from a cup would be better, sorry. Don't expect fresh cooked Wok there. The meatballs were tasty!The waiters are nice but we had to ask twice sometimes to get our order or to pay.Shuttle at the morning worked fine (Don't forget to register the evening before!).For the price an ok deal. I hope it was just bad luck with the food. HotelesPorcel, Dpto. Recepción at Hotel Porcel Avant, responded to this review Dear customer, we appreciate the time you have spent in valuing your experience at Avant Hotels. We regret not having met your expectations regarding the location, however, we are located in a strategic area for commercial clients and for clients that stop in Madrid-Barajas, due to our proximity to numerous important companies, IFEMA and the airport . We invite you to know the other hotels of the Porcel Chain located in Madrid and Granada, (Alixares hotel ****, Corona hotel ****, Navas hotel *** and Ganivet hotel ***).

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