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Porcel Ganivet

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Porcel Ganivet

locationLa Latina, Madrid

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About Porcel GanivetAbout Porcel Ganivet

Location

Situated in Madrid city centre, next to Plaza Mayor, the hotel enjoys a magnificent location close to historical monuments and places of interest. Puerta del Sol, the Royal Palace and Atocha Station are all close by. A variety of bars can be found in the vicinity. The hotel can be easily reached on the M-30 motorway. Toldeo underground station can be found in the immediate vicinity, as can the cathedral and El Rastro. Mendez Bus Station is about 4 km away and Barajas Airport is 20 km away.

Facility

The hotel has 6 single rooms and 140 double rooms, which are located on 5 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. For additional comfort, a terrace comes as standard in some rooms. Rooms have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a spa and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Porcel Ganivet Amenities at Porcel Ganivet

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Golf

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

30 m

Underground/Over ground Station

120 m

City Centre

800 m

Bars / Pubs

1.2 km

Bus Station

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

880

Very Good

1274

Average

259

Poor

66

Terrible

38

Recent Reviews: 2517

  • User:Lucym1930

    Trip type: Family

    A MUST TRY HOTEL....Great in every way

    rating15 Apr 2026

    Great hotel. Great location and lovely staff. Rooms were minimalist but had everything we needed. Breakfast is available at 14euros each, but we just used the local cafes as a pastry & coffee is all I'd have in the morning and there's plenty cafes within minutes of the hotel.Special mention to the lovely gentleman running the hotel cafeteria...didn't get his name but he always had a warm welcome and a smile for all his customers although all the staff were really friendly. Would definitely go back. GRUPO HOTELES PORCEL SL, Atención al cliente/recepción at Hotel Porcel Ganivet, responded to this review Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay, especially our location and the friendliness of our team. Your kind words about the gentleman in the cafeteria truly mean a lot, we will share your feedback with him; it will make his day! It was a pleasure having you with us, and we would be absolutely delighted to welcome you back on your next visit.Kind regards, Laura - Dpto Recepcion

  • User:Elizabeth S

    Trip type: Family

    A Hotel That Does Not Disappoint

    rating23 Mar 2026

    This hotel is perfectly located near all of the major attractions almost equidistant between the Prado and the Royal Castle. There are plenty of places to eat near the hotel. On check-in, we were given a card for Gusto's restaurant with gave us each a free glass of champagne. We had a room for three people and it was spacious, clean, and quiet. The bathroom was one of the best I have had in Europe. The breakfast room is large so there is no wait for a place to eat and there are a lot of food options that are of very high quality. The staff was very nice and helpful. The hotel is gorgeous and the common areas are quite comfortable. GRUPO HOTELES PORCEL SL, Atención al cliente/recepción at Hotel Porcel Ganivet, responded to this review Hello, 165_EJS,We would like to thank you for taking the time to share a review to help future guests and to provide useful information for everyone interested in Hotel Porcel Ganivet. It is an honor to know that your stay was exceptional and exceeded your expectations, both because of the incredible location of our accommodation and the quality and spaciousness of our rooms, among many other aspects you mention. We are committed to offering high-quality service at all times and pay close attention to detail in everything we do. We strive for perfection and aim for our guests to feel welcome and comfortable throughout their stay. We truly appreciate you taking the time to write such a lovely and detailed review; it motivates us and helps us continue improving every day. We invite you to visit our website for future reservations, as well as to discover the rest of the hotels in our chain. Thank you for choosing us.We look forward to having the pleasure of welcoming you again to our hotel.Best regards,José Luis

  • User:Pamela C

    Trip type: Friends getaway

    The hotel was very clean and in a central position.. BUT!!

    rating13 Dec 2025

    We found the staff most unfriendly.. not a smile or any communication other than the gentleman on the front desk… it’s like they have been told to avoid the patrons . The barman was the most miserable person ever … and the prices… €10 for 2 small wine glasses of beer… really!!!!! He certainly had no idea how to make a Tinto de Verano.. plus he refused to serve drinks at 10.55 pm. When asking at the front desk we were told the bar closed at 11.00 pm.. but no way could we get drink!!!!The food in the restaurant was poor.. enough of it but.,,, the hot breakfast food was ALWAYS stone cold so the choice was very limited. On the night of arrival a coach of 50 of us were served a buffet.. but …. We were only given tiny plates .. not a dinner plate in sight. The chicken goujons were raw in the centre which was the only choice as far as I was concerned so it certainly wasn’t worth the €25 which is what the price of a buffet is at the hotel. The staff kept on removing plates without a sky if they were finished with, 3 times I lost a bread roll and had to get another.. unbelievable!There is building work going on at the front of the hotel which impacted on peace and quiet. Many of us experienced late night furniture being moved and lots of footsteps .. could only put it down to housekeeping being carried out .. but after midnight and before 8.00 am was unacceptable!!I think that the management should take a very good look at the quality of the hotel!!Such a shame as the hotel is very conveniently placed GRUPO HOTELES PORCEL SL, Atención al cliente/recepción at Hotel Porcel Ganivet, responded to this review Dear Pamela,The team at Hotel Porcel Ganivet would like to thank you for taking the time to share detailed feedback following your stay with us. We are pleased to learn that you appreciated the cleanliness of our facilities and the hotel’s privileged location. Regarding your comments about our staff, we would like to clarify that we are regularly praised for our outstanding service, and we regret that your experience did not reflect this. Nevertheless, we consider it inappropriate to use offensive language when referring to a concrete member of our team. Please note that our bar service closes at 23:00. Therefore, at the time of your order, the cafeteria was already in the process of closing. With respect to your observations about breakfast and restaurant service, we appreciate your feedback and will take it into consideration. Concerning the cleaning service, we would like to clarify that no cleaning activities take place after midnight. Any noise experienced during those hours may have originated from other rooms or external factors beyond our control. Our 24-hour front desk is willing to offer help in these cases. We regret any inconvenience this may have caused and assure you that guest comfort and rest are a top priority for us. However, for any of the aforementioned problems, the reception and cleaning teams are there to assist you during your stay so that your experience is as satisfactory as possible. We will investigate your case in order to continue improving the quality of our service. We remain at your disposal and we thank you once again for your feedback.Regards,José Luis

  • User:Lanosia

    Trip type: Couples

    Sad experience in the hotel

    rating04 Oct 2025

    Ok area which is easy to go with shoppings. Pick pocket in the hotel. Avoid it as much as you can. It is a shame that Madrid and Spain hotels become a hot bed for pick pockets. GRUPO HOTELES PORCEL SL, Atención al cliente/recepción at Hotel Porcel Ganivet, responded to this review Dear Lanosia,We do not understand your comment. We do not know if your concern is with the city of Madrid or the hotel. Nothing related to what you are describing has occurred at our establishment. If you have been robbed on the city streets, it has nothing to do with the hotel. There are no pickpockets in the hotel. Only in busy areas of Madrid such as in large cities. We always advise our guests to be careful with their belongings in tourist areas.Regards,Alejandro

  • User:bunnybumboo

    Trip type: Couples

    Great stay

    rating05 Sept 2025

    Stayed here for 4 nights when visiting Madrid and had a great stay! Staff were really friendly and rooms were comfortable and clean. Tje air con in the room was great, though was frustrating that when getting our room cleaned, they had taken away the spare key for it so was very warm when we returned! The location is great, in between two metro stops (La Latina and Puerta De Toledo), but also walking distance into the main area of Sol, with lots of bars and restaurants along the way! The pool area was nice and luckily wasn’t too busy when we visisted. I’d recommend and will stay again when returning to Madrid. GRUPO HOTELES PORCEL SL, Atención al cliente/recepción at Hotel Porcel Ganivet, responded to this review Good evening,Thank you very much for your nice review, we look forward to hosting you again as our valuable guest. Best regards,Gerardo.

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