Puerta America Hotel

Recent Reviews: 3382

• User: Alj0naK

  Trip type: Couples

  Horrible

  Worst as if futuristic hotel I’ve ever visited. Horrible. Sinks and showers in same open area with beds. No shelves in showers. No locks on the toilet door. No thought through human design. Conditioning doesn’t adjust or turn off. Closets uncomfortable to use. When you pick up the blanket, the sheets go off too. Horrible uncomfortable feeling.Worst as if futuristic hotel I’ve ever visited. Horrible. Sinks and showers in same open area with beds. No shelves in showers. No locks on the toilet door. No thought through human design. Conditioning doesn’t adjust or turn off. Closets uncomfortable to use.… Read more

• User: S4756MAanital

  Trip type: Couples

  Interesting design, but inconvenient for a 5-star hotel

  Hotel Puerta América is a relatively nice hotel with very strange features. Some floors have a strong design focus and unusual visual effects. However, design sometimes comes at the expense of comfort.We stayed on the second floor, and the layout was quite odd. The bathroom was placed right in the middle of the room, and there was nowhere to hang or place used towels. The sink and the desk were me… Read moreHotel Puerta América is a relatively nice hotel with very strange features. Some floors have a strong design focus and unusual visual effects. However, design sometimes comes at the expense of comfort.We stayed on the second floor, and the layout was quite odd… Read more

• User: Amy T

  Trip type: Couples

  The coolest hotel we've been in!

  We have just got back from a few nights here and we had the best time! We stayed on the 11th floor in a deluxe room. Huge bath and amazing shower! Great air con. Not much privacy for a shower ?? but the bed was super comfy and everything was lovely. The mini fridge in the room was very handy too to keep water in. The view from the rooms was incredible to wake up to! And the blackout electric blind… Read moreWe have just got back from a few nights here and we had the best time! We stayed on the 11th floor in a deluxe room. Huge bath and amazing shower! Great air con. Not much privacy for a shower ?? but the bed was super comfy and everything was lovely. The mini f… Read more

• User: Mark R

  Trip type: Family

  Too many negatives, and not 5*

  Not really sure how this hotel is rated as 5*, maybe about 10 years ago but definitely not now. 3* max.Plus side - the staff were nice, polite and helpful. Everywhere was clean and tidy. Down side - shower leaked under the door all over the bathroom floor of both the rooms we were in. No coffee/tea facilities. Rooftop and other bar did not open at all for the duration of our 5 night stay. The only… Read moreNot really sure how this hotel is rated as 5*, maybe about 10 years ago but definitely not now. 3* max.Plus side - the staff were nice, polite and helpful. Everywhere was clean and tidy. Down side - shower leaked under the door all over the bathroom floor of b… Read more

• User: Andrea F

  Trip type: Solo travel

  Mi hotel de confianza en Madrid/ My go-to hotel in Madrid

  ???? Ya he visitado Madrid en varias ocasiones y el Hotel Puerta América se ha convertido, sin duda, en mi opción de referencia. Cada vez que vuelvo, confirmo por qué lo sigo eligiendo.Ubicación conveniente: Tiene una conectividad fantástica para moverte por la ciudad sin complicaciones, ideal tanto para viajes de placer como de negocios.Limpieza impecable: Mantienen unos estándares altísimos. Tod… Read more???? Ya he visitado Madrid en varias ocasiones y el Hotel Puerta América se ha convertido, sin duda, en mi opción de referencia. Cada vez que vuelvo, confirmo por qué lo sigo eligiendo.Ubicación conveniente: Tiene una conectividad fantástica para moverte por l… Read more