tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homespain

Rafaelhoteles Atocha

images

View Gallery

image url
image url

Rafaelhoteles Atocha

locationAtocha, Madrid

Share this Dealshare

About Rafaelhoteles AtochaAbout Rafaelhoteles Atocha

Location

This city hotel is located in the centre of Madrid, a few minutes from the Méndez Álvaro train, underground and bus stations, as well as the AVE high-speed train station in Atocha. Its décor features a magnificent collection of paintings hung throughout the hotel. The nearby Culture Mile features the El Prado Museum, the Thyssen Bornemisza Museum and the Reina Sofía Art Centre.

Facility

8 junior suites, 8 suites and 237 double rooms are located on 4 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and a telephone are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics, aerobics, a spa and a solarium.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Rafaelhoteles Atocha Amenities at Rafaelhoteles Atocha

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Foyer

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Restaurant(s) with smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Set menu dinner

    • -

      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Jacuzzi

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Underground/Over ground Station

500 m

Bus Station

600 m

Shopping opportunities

600 m

Train Station

800 m

Tourist Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

529

Very Good

837

Average

442

Poor

156

Terrible

49

Recent Reviews: 2013

  • User:Bilgi K

    Trip type:

    If you want to visit Madrid smoothly and enjoyable,you may choose the Rafaelhotoles Atocha Madrid.

    rating13 Dec 2025

    We stayed one day,everything was perfect for us.Location,cleanliness,silence,room,amenities ,,employees of desk to welcome were perfect.Thanks for the hospitality. Hotel Manager, Owner at Rafaelhoteles Atocha, responded to this review Dear Bilgi,Thank you for this positive review.We are thrilled to hear your stay at Rafaelhoteles Atocha contributed to your enjoyable visit to Madrid.Our team takes pride in providing welcoming service and maintaining spaces that allow our guests to relax fully. We are glad you appreciated the quiet surroundings and found everything met your expectations during your time with us.We look forward to welcoming you back in the future. Sincerely,Pepe Sánchez, General Manager

  • User:franot2020

    Trip type:

    Excellent location

    rating30 Nov 2025

    Excellent location, rooms very comfortable, easy to get there from airport. Comfortable bed and pillows with nice cotton sheets. Staff friendly and helpful. Hotel Manager, Owner at Rafaelhoteles Atocha, responded to this review Dear Frano,Thank you for this high rating.We are thrilled to hear you had such a wonderful stay at Rafaelhoteles Atocha.It’s fantastic that you found our location convenient for your travels and enjoyed the comfort of your room. Our team takes pride in ensuring every detail, from the quality of our bedding to the warmth of our service, contributes to a relaxing experience.We’re also delighted you appreciated the ease of reaching us from the airport, as we aim to make every journey stress-free for our guests.We would love to welcome you back on many more occasions. Best wishes,Pepe Sánchez, General Manager

  • User:daphnes939

    Trip type:

    Highly recommended!

    rating20 Oct 2025

    Excellent accomodation, convenient location and very polite staff.We also enjoyed a lot the breakfast buffet.Highly recommended! Will visit again. Hotel Manager, Owner at Rafaelhoteles Atocha, responded to this review Dear Daphne,Many thanks for sharing your review.We're thrilled you enjoyed our central location near Madrid's cultural landmarks and found our accommodations comfortable. Our team takes pride in delivering attentive service, and we're delighted you appreciated both the breakfast variety and the warm hospitality.It was our pleasure to contribute to your positive experience in Madrid. We constantly strive to maintain high standards while keeping our prime location accessible for exploring the city's art triangle.We look forward to welcoming you back in the future.Kind regards,Pepe Sánchez, General Manager

  • User:Rikke M

    Trip type:

    Super convenient

    rating13 Oct 2025

    Great hotel that has everything you need for a comfortable stay. Clean and neat, quiet and has Great bathroom amenities. Restaurant offers perfect snack food for all hours. Hotel Manager, Owner at Rafaelhoteles Atocha, responded to this review Dear Rikke,We appreciate your kind review.It's wonderful to know you enjoyed your stay at Rafaelhoteles Atocha.We're delighted our facilities met your needs for comfort and convenience. Our team takes pride in maintaining peaceful surroundings and quality amenities, and we're particularly pleased you valued the thoughtful touches in our bathrooms. The all-day dining options at Azafrán Restaurant are indeed designed to satisfy diverse tastes while maintaining quality standards.We look forward to welcoming you back on a future visit.Kind regards,Pepe Sánchez, General Manager

  • User:Franz O

    Trip type: Solo travel

    Ideal hotel for train travel

    rating08 Aug 2025

    Perfect hotel if you arrive or depart by train. Very close to the main Atocha station and despite this, rooms to the back are very quiet. The reception was efficient and friendly, they gave me a lovely and quiet room. The room was furnished very practically and without any fuss. The b'fast was plentiful and good. Very happy. Hotel Manager, Owner at Rafaelhoteles Atocha, responded to this review Dear Franz, Thank you very much for this kind review of your recent stay.We're delighted our location near Atocha station worked well for your travels and that your room provided the quiet retreat we aim to offer all guests.It's wonderful to hear our reception team made a positive impression with their efficiency, and that you appreciated both the functional room layout and the variety at breakfast. We design our spaces to help travelers recharge comfortably after their journeys.Knowing you left satisfied motivates our team to keep delivering thoughtful service to every guest who walks through our doors.We would love to welcome you back on many more occasions. Best wishes,Pepe Sánchez, General Manager

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot