Regina

119+ photos

Regina

Name: Regina
Address: Alcala 19, Madrid, spain
Telephone: 0204 505 9777
Rating: 4.3

madrid, spain

About Regina

location

This hotel is located in the centre of Madrid, only a few metres from Puerta del Sol Square. From the hotel it is approximately 18 km to Madrid airport.

facility

180 non-smoking rooms are available to guests in a 6-storey main building and an auxiliary building. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Film fans will find plenty of 'lights, camera, action' at the cinema. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa. An entertainment programme and live music round out the entertainment options.

meals

Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Regina

Facilities (13)

Air conditioning24-hour receptionCurrency ExchangeConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryParkingSmoking roomsWifi

Beauty and Spa (1)

Spa

Business Center and Conferences (2)

Business CenterPhotocopying

Common Area (1)

Outdoor Furniture

Family and Kids (1)

Childcare service

General Services (3)

ConciergeLuggage storageMultilingual Staff

Hotel Type (1)

Family-friendly Hotel

Hygiene (2)

Contactless check-in/-outGym/ Fitness centre

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Room Facilities (4)

MinibarSafeTVRoom service

Security (1)

Security Guard

Sport/Entertainment (2)

GymEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Puerta del Sol-Plaza Mayor, Madrid, Spain

Alcala 19

Nearest airport13km

City centre0 m

What's nearby

City centre0 m
Nearest airport13km

Check-in from 2:00 PM · Check-out by 12:00 PM

Puerta del Sol-Plaza Mayor, Madrid, Spain

Alcala 19

Nearest airport13km

City centre0 m

What's nearby

City centre0 m
Nearest airport13km

Check-in from 2:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.3

Very Good

4350 reviews

Value
Rooms
Cleanliness
Service

Excellent2115
Very Good1624
Average404
Poor118
Terrible89

Recent Reviews: 4350

User: MaciekWoj
Trip type: Couples
Misleading room, poor service. Only Alex H. stood out
We booked and paid for a Superior Room with street view but didn't get it. At check-in, Cleo at the front desk blamed a booking-system error and apologized, but offered no solution beyond suggesting we call the agency ourselves. She escalated to the manager, who never showed up. After a long trip to Madrid, we were too tired to fight it, even though we showed our confirmation email.Checkout was no… We booked and paid for a Superior Room with street view but didn't get it. At check-in, Cleo at the front desk blamed a booking-system error and apologized, but offered no solution beyond suggesting we call the agency ourselves. She escalated to the manager, w…
User: Jackson J
Trip type: Solo travel
Fantastic Madrid stay in the perfect location
I stayed at Hotel Regina during a recent business trip to Madrid and I cannot say enough good things about it. The location is central and makes getting everywhere on foot or by metro so easy. From the moment I checked in, the service was top notch and the staff made sure I had everything I needed to prepare for my meetings. My room was immaculately clean, modern, and quiet, providing an extremely… I stayed at Hotel Regina during a recent business trip to Madrid and I cannot say enough good things about it. The location is central and makes getting everywhere on foot or by metro so easy. From the moment I checked in, the service was top notch and the sta…
User: jychawk
Trip type: Couples
Disappointing End to an Otherwise Pleasant Stay
I was disappointed by how my stay ended at Hotel Regina Madrid.The Hotel is clean, the breakfast is good, and the staff are generally very friendly. However, on the day of departure, I asked if it would be possible to check out 2-3 hours later because my flight was in late afternoon.The receptionist confirmed that another room was available and that we could move there until 3 p.m. We immediately… I was disappointed by how my stay ended at Hotel Regina Madrid.The Hotel is clean, the breakfast is good, and the staff are generally very friendly. However, on the day of departure, I asked if it would be possible to check out 2-3 hours later because my fligh…
User: Oeliram
Trip type: Couples
Superb hotel in excellent location
We had an incredible stay. Got a free room updrade, air conditioning was great, the breakfast was amazing as well as the staff hospitality, and all for a very reasonable price. We will definitely return! ramiro Vicente, Owner at Hotel Regina, responded to this review Dear Oeliram,Thank you so much for taking the time to share such a wonderful review. We are truly delighted to know that your s… We had an incredible stay. Got a free room updrade, air conditioning was great, the breakfast was amazing as well as the staff hospitality, and all for a very reasonable price. We will definitely return! ramiro Vicente, Owner at Hotel Regina, responded to t…
User: TimeToTravel26
Trip type: Couples
Fabulous stay at the Hotel Regina
Excellent location, fabulous & friendly staff, beautiful & clean room, delicious breakfast and wonderful amenities. Beautiful hotel! Highly recommend!Excellent location, fabulous & friendly staff, beautiful & clean room, delicious breakfast and wonderful amenities. Beautiful hotel! Highly recommend!

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