Room Cibeles

Recent Reviews: 530

• User:Cole N

  Trip type: Family

  Not up to Hampton/Hilton Standards

  04 Apr 2026

  This property does live up to the Hilton standard. Our family arrived late, around 10:30pm, during a long road trip and went straight to bed. When we woke up in the morning, we could not wait to leave. We would have never stayed if we had arrived and checked in during daylight hours…or had we not been ready to go to sleep. Bathroom was in poor shape, carpet was sticky, and overall the condition of the property is best described as “poorly maintained”. Definitely had more of a motel vibe than a Hampton Inn vibe.

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• User:Brenda F

  Trip type: Family

  Disappointed; not what it used to be

  19 Mar 2026

  We used to like staying here but after two years away we were disappointed this time. Con’s; TV didn’t work and they couldn’t fix it; the bathroom door wouldn’t shut correctly; the woodwork was banged up; bathroom floor wasn’t clean. Pros; the courteous staff and comfortable beds. In all, they need to maintain this place better than they are now.

• User:Anne B

  Trip type: Family

  Staff make feel like guests in home

  21 Jan 2026

  Staff (both front desk & breakfast) were magnificent. Went out of their way to help and accommodate us. It was an icy morning and they were very concerned with everyone leaving. They suggested people wait until daybreak to see better. Made everyone feel like guests in their home. Great service. I would give five stars but the toilet in room 216 didn’t flush properly.

• User:blessedinusa

  Trip type: Family

  Below average for a luxury hotel

  27 Jun 2025

  The beds were double and not the most comfortable for the price. The breakfast was okay. There were eggs, sausage, potatoes and waffles. Oatmeal or cereal were not offered. The staff was very friendly!

• User:Oluwaferanmi O

  Trip type: Family

  Adele Bacon

  13 Jun 2025

  Adele Bacon is the best. She made this stay delightful. She was a wonderful host and took care of our group. She also has an amazing life story. Deserves a raise.