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Room Mate Mario

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Room Mate Mario

locationPlaza Espana-Palacio Real, Madrid

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About Room Mate MarioAbout Room Mate Mario

Location

This hotel is conveniently located in the city centre of Madrid. Access to public transport, as well as the famous Teatro Real, is near the hotel. The Palacio Real is around 100 m away, Plaza Mayor and Puerta del Sol are only about 300 m away. Barajas airport is around 8 km away.

Facility

Guests have a choice of 2 junior suites, 10 single rooms and 42 double rooms located in two 2-storey buildings with lifts. The reception desk is open round the clock. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance and a laundry service. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. There is a direct dial telephone, a TV, a radio and WiFi (no extra charge) in the rooms. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has 54 non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including a spa and hiking.

Meals

There is a breakfast room on the premises. A generous breakfast buffet is prepared every morning.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Room Mate Mario Amenities at Room Mate Mario

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Foyer

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

LocationLocation

Map preview

Around this property:

Public Transport

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1191

Very Good

795

Average

188

Poor

47

Terrible

32

Recent Reviews: 2253

  • User:lucastess48

    Trip type: Family

    Nice but not great

    rating30 Sept 2025

    The hotel is in a great location, no doubt about that. The lobby is a bit dark all painted black. The front desk staff was very friendly & helpful as were the cleaning staff, checking with us if we needed anything. The corridors are a little like a rabbit warren, quite dark & low ceilings. A bit of a hostel vibe. The room was small, and a bit smelly so we needed to have the windows open the whole time, the sink/hand basin was actually located in the bedroom. When showering the water came out of the shower every time, soaking the bath mat & other towels & the drain cover was loose. The wardrobe doors were constantly sliding open. It needs a bit of a refresh but it’s ok, great location. SILVIA HERRANZ, Other at Room Mate Mario, responded to this review Dear lucastess48,Thank you for taking the time to share your feedback. We're glad to hear you appreciated our central location and the friendliness of both our front desk and housekeeping teams — we’ll be sure to pass along your kind words.We’re sorry to learn that some aspects of your stay didn’t fully meet your expectations. We appreciate your honest comments regarding the room layout, maintenance details, and overall atmosphere — we take all feedback seriously and will review these points with our team as part of our ongoing improvement efforts.Thank you again for your stay, and we hope to have the chance to offer you a better experience in the future.Warm regards,Room Mate Mario team

  • User:tassospanag

    Trip type: Business

    Elegance, at a great location

    rating27 Sept 2025

    It is one of my standard choices when visiting Madrid; a small hotel, on a quiet street (not common in central Madrid), just off Teatro Real and Metro Opera.I have stayed in various sizes rooms and it’s worth opting for a front side one (Executive is a good choice, in this regard), as the smaller are mostly on the back side of the building, thus quite dark and viewless.But all of them are comfortable and elegant, in an unconventional witty design and with attention to detail.The buffet breakfast is nicely presented and freshly prepared, but it lacks variety -while the service has always been genuinely caring and effective. SILVIA HERRANZ, Otros at Room Mate Mario, responded to this review Dear guest, Thank you for your wonderful review! We're glad to hear that you continue to choose our hotel when visiting Madrid. We truly appreciate your detailed feedback. Regarding the breakfast, thank you for your comments. We're happy to hear that you enjoyed the presentation and the freshness of the options.We look forward to welcoming you again soon and hope to make your next stay even more memorable.Room Mate Mario

  • User:garyrose22

    Trip type: Couples

    Great hotel

    rating16 Sept 2025

    A lovey quiet hotel, with very friendly staff would definitely recommend this as the place to stay in Madrid. Will definitely come back here SILVIA HERRANZ, Otros at Room Mate Mario, responded to this review Dear Garyrose22,Thanks so much for your lovely words! We're happy to hear you found the staff super friendly and that you'd love to come back. It really means a lot to us that you'll recommend us.Hope to see you back soon!Kind regards,Silvia Herranz FOM

  • User:Passenger33086414313

    Trip type: Solo travel

    An average hotel in a great area of Madrid

    rating13 Aug 2025

    Given how many great reviews it has, I really wanted to love this hotel. But while the stay was okay, it didn’t quite live up to what I’d anticipated.The room itself was nice enough - nothing special, but clean and comfortable. However, the soundproofing left a lot to be desired. Conversations in the hallway outside were so loud through the day and night. All sorts of noises from neighbouring rooms were also audible throughout the night.Service was mixed. Some staff were very friendly, warm, and welcoming. Others were less so.A big positive aspect was the location - the hotel’s proximity to so many of major sights is hard to beat.Personally, I’d stay elsewhere next time I’m in Madrid. The room rate was good, but the stay here was just average. SILVIA HERRANZ, Otros at Room Mate Mario, responded to this review Dear Passenger33086414313Thank you for taking the time to write your thoughts about your stay at Room Mate Mario. We are very glad to hear your compliments regarding our location and our clean and comfortable rooms. We are sorry that your stay wasn't what you expected. We really regret that you couldn't fully enjoy your stay because of the noise you could hear from your room. On the other hand, we’re glad some of our team made you feel welcome, and we’ll work to ensure a consistently warm service from everyone. We really hope to have the chance to welcoming you back in the near future.Best wishes,Silvia Herranz FOM

  • User:santiagogaleros

    Trip type: Solo travel

    GOOD OPTION IN MADRID

    rating07 Apr 2025

    The Room Mate Mario hotel is an excellent choice for accommodation in Madrid. The location is very good, just a few blocks from Gran Vía and a short walk from the Royal Palace, the Cathedral, and surrounding areas.The rooms are somewhat small but have everything you need. The service is quite good, and the breakfast is fine.I would stay at this hotel again. SILVIA HERRANZ, Otros at Room Mate Mario, responded to this review Dear Santiago: Thank you so much for your kind words! We're glad to hear you enjoyed your stay at Room Mate Mario and that our central location made it easy for you to explore Madrid and the rooms had everything you needed for a comfortable visit. We truly appreciate your compliments on our service and breakfast. It would be a pleasure to welcome you back again soon!Kind regards, Room Mate Mario

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