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Sercotel De Los Reyes

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Sercotel De Los Reyes

locationSan Sebastian de los Reyes, Madrid

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About Sercotel De Los ReyesAbout Sercotel De Los Reyes

Location

Located in San Sebastián de los Reyes approximately 19 km from Madrid, this hotel lies close to the industrial areas of San Sebastián de Los Reyes, Alcobendas and La Moraleja. Links to the transport network can easily be reached on foot, lying about 100 m away

Facility

2 single rooms and 70 double rooms are located on 2 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers golf.

Meals

Dining facilities include a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Sercotel De Los Reyes Amenities at Sercotel De Los Reyes

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Full Board

    • -

      Half Board

  • Sport/Entertainment

    • -

      Golf

LocationLocation

Map preview

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

72

Very Good

88

Average

66

Poor

14

Terrible

20

Recent Reviews: 260

  • User:Calvin S

    Trip type: Couples

    Nice hotel but very noisy

    rating25 Mar 2026

    Booked this hotel as an overnight stay. Hotel itself in location and cleanliness was good. The staff were very helpful. But for all this we didn't get the best night sleep. Because the corridors was tiled anyone leaving/entering there room, talking in the corridor or dragging luggage about echoed very loudly and kept waking us up. Sercotel de los Reyes, Owner at Sercotel de los Reyes, responded to this review Dear Calvin S,Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your kind words about our location, cleanliness, and helpful staff. However, we regret to learn that noise disturbances affected your sleep quality. We understand how important a restful night is for our guests and will take your comments into consideration as we continually strive to enhance the guest experience.Thank you for your understanding, and we hope to welcome you back in the future.Best regards,Sercotel de los Reyes

  • User:Janice B

    Trip type: Family

    Very enjoyable time, hotel brilliant

    rating16 Oct 2025

    We really enjoyed staying at the hotel service was very good. The receptionist Silvia was extremely good, my daughter left her purse in the cab and Silvia rang a few companies for my daughter. In the end the cab driver came back with my daughter's purse, she is definitely a very good receptionist Sercotel de los Reyes, Dueño at Sercotel de los Reyes, responded to this review Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

  • User:hicool2025

    Trip type: Business

    All in all good

    rating30 May 2025

    It is very important to put water and tea,coffee and boiler. Also put tissue in the roomThank you very much Ahmed Khalil EGYPTO Hotel Globales De los Reyes, Atención al cliente/recepción at Sercotel de los Reyes, responded to this review Dear Ahmed.,Thank you very much for your feedback and suggestions. We truly appreciate you taking the time to share your experience with us.We take note of your recommendations regarding providing water, tea, coffee, a kettle, and tissues in the room. Your comments help us improve and offer a more comfortable stay for our guests.We hope to welcome you again in the future.Best regards,Hotel Globales de los Reyes.

  • User:dunnes08

    Trip type:

    Break away

    rating13 Oct 2024

    Lovely clean hotel , staff were really friendly. Hotel was modern and breakfast was fresh and delicious Carmen Núñez, Otros at Sercotel de los Reyes, responded to this review Dear dunnes08,Thank you for choosing our hotel to stay in the town! We take great care to make our guests' stay as pleasant as possible, that´s why we appreciate your comments.We are so thrilled to know that our staff was able to offer the expected stay and to make you fell as at your own home.All of us, we'll be so pleased to receive you again in future occasions in San Sebastian de los Reyes.Kind regards,Carmen NúñezQuality Manager

  • User:alexA2057IC

    Trip type: Business

    Customer Journey

    rating13 Jun 2024

    Overall great experience. Probably, the other aspect that could be improved is the mini fridge in the room, it only had one small bottle of water. Also, they could provide a few snacks available in the room. Carmen Núñez, Otros at Sercotel de los Reyes, responded to this review Dear Alex,Thank you for choosing our hotel to stay in the town! We take great care to make our guests' stay as pleasant as possible, that´s why we appreciate your comments.It will be a pleasure for all of us to see you again in future occasions in San Sebastian de los Reyes.Sincerelly,Carmen NúñezQuality Manager

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