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Sercotel Esentia Togumar

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Sercotel Esentia Togumar

locationVentas-Avenida America, Madrid

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About Sercotel Esentia TogumarAbout Sercotel Esentia Togumar

Location

This apartment complex is in a privileged location, just 10 minutes from Madrid Airport, Chamartín train station and the Juan Carlos I trade fairground.

Facility

150 rooms, including 8 single rooms and 62 double rooms, are located on 6 storeys and can be reached by lift. Check-in and check-out are possible at any time at the reception desk. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, microwave, tea/coffee station and dishwasher. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A shower and a bathtub are included the bathrooms. A hairdryer, a vanity mirror and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The apartment hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a spa and hiking.

Meals

The hotel features dining services including a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The apartment hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Sercotel Esentia Togumar Amenities at Sercotel Esentia Togumar

  • Facilities

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      24-hour check-in

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Currency Exchange

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Public Transport

300 m

Golf Course

8 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

205

Very Good

218

Average

119

Poor

41

Terrible

19

Recent Reviews: 602

  • User:OnwardTraveller

    Trip type: Couples

    Convenient and comfortable

    rating04 Jul 2025

    Generally good stay with a comfortable clean room, reasonably well equipped. Quiet at night. Just four mins walk from the Metro.Minor points - plug sockets not convenient and room temperature could not be regulated. Would stay again. Didn’t have the breakfast option which didn’t appear great value. Mar López, General Manager at Sercotel Togumar, responded to this review Dear Guest,Thank you for taking the time to share your feedback following your recent stay at Sercotel Togumar.We're glad to hear you enjoyed a comfortable and quiet stay, and that you found our location convenient and the room clean and well-equipped. Your positive remarks are truly appreciated.We also take note of your comments regarding the plug socket placement and the room temperature control — we understand how these details can affect your comfort, and we will review them with our team to improve where possible.We hope to welcome you back soon, and perhaps next time you might give our breakfast a try — we are constantly working to improve both the variety and value we offer.Best regards,The Sercotel Togumar Team

  • User:Yolanda A

    Trip type: Couples

    Good experience

    rating20 Jan 2025

    We had a good experience at the Sercotel Togumar, clean and the staff are polite specially at the restaurant, they are very attentive.The breakfast menu is diverse and has a lot of choices. The room is spacious and comfortable and quite. The hotel has good location with airport and underground, the local amenities are in a walk distance. Mar López, General Manager at Sercotel Togumar, responded to this review Hello, YolandaThank you so much for your kind review! We’re delighted to hear that you had a good experience at Sercotel Togumar. It’s great to know you found our hotel clean and that our staff, especially in the restaurant, provided attentive service.We’re also pleased that you enjoyed the diverse breakfast menu and found your room spacious, comfortable, and quiet. Our location is indeed convenient, and we’re glad you appreciated the nearby amenities and easy access to the airport and underground.We hope to welcome you back on your next visit!Best regards,Mar López

  • User:Attritionghost

    Trip type: Family

    Great Experience

    rating06 Jan 2025

    We stayed here for 2 nights and were very happy with everything provided by the hotel. This apartment hotel is near the metro station and convenient for access to several supermarkets, bakeries, and restaurants. The room we stayed was like a one-bed room with two twin beds and one double bed. It came with a kitchen as well. Staff members at the front desk and breakfast area are very nice. The breakfast was delicious, including 4 hot items, churros, cakes/ donuts, and several kinds of fruits. Overall, we enjoyed our stays at the apartment hotel. Mar López, General Manager at Sercotel Togumar, responded to this review Dear GuestThank you so much for your lovely review! We are thrilled to hear that you had a great experience during your stay with us. Our team takes great pride in providing a welcoming and convenient environment for our guests, and we’re so glad that you enjoyed the comfort of your room, the nearby amenities, and the delicious breakfast offerings (the churros are definitely a favorite!).Your kind words about our staff mean a lot to us, and I will be sure to pass along your compliments to the front desk and breakfast teams—they’ll be delighted to know they helped make your stay special.It was truly a pleasure hosting you, and we hope to welcome you back soon for another memorable stay. Until then, take care and safe travels!Warm regards,

  • User:Belkhous r

    Trip type: Family

    Perfect stay

    rating14 Jul 2024

    Always a pleasure to stay at Sercotel Madrid, attentive staff, very pleasant and concerned about the well-being of guests.Clean, quiet and close to all services.I'll be happy to come back again at any occasion.Specifal thanks to the staff Mar López, General Manager at Sercotel Togumar, responded to this review Dear guestWe are very happy to know that you had a wonderful stay with us, with your comment you have given all the staff a boost of energy and happiness to continue working with more joy. What a beautiful reward!Thank you very much for highlighting the cleaning service and the tranquility of the establishment.We can't wait for you to return to Madrid to give you the best welcome with a lot of affection.SincerelyThe Sercotel Togumar Team!

  • User:hanziv

    Trip type: Business

    Not bad

    rating30 Jan 2024

    Average hotel for good price. Close to metro line 4. Breakfast is simple and same everyday. The worst is one thing:if you catch the time around 8am and hotel fully occupied, you have no chance to have a breakfast. Dining room is very small with few tables. Personel is very polite and helpfull. Mar López, General Manager at Sercotel Togumar, responded to this review Dear.HanziThank you for your lovely comment, we are very happy to know that you enjoyed our hotel.We are looking forward to seeing you again at our Sercotel Togumar the next time you travel to Madrid and welcoming you again with our best smile.SincerelyThe Sercotel Togumar team!

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