Sercotel Pozuelo

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Sercotel Pozuelo

Name: Sercotel Pozuelo
Address: Camino de las Huertas-Edificio 5, 2, Madrid, spain
Telephone: 0204 505 9777
Rating: 4.2

madrid, spain

About Sercotel Pozuelo

location

This hotel is located in a peaceful neighbourhood, although close to the town centre. A range of restaurants, shopping venues, bars, nightclubs and links to the public transport network are located in the hotel's immediate vicinity. The property is around 30 km away from Madrid Barajas Airport.

facility

6 junior suites and 42 double rooms are available to guests in a 3-storey main building and an auxiliary building. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include room service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine. 4 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

After an eventful day, guests can work out and recharge in the gym.

meals

Various dining options are available, including a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. The hotel also offers special catering options.

Amenities at Sercotel Pozuelo

Facilities (12)

Air conditioning24-hour receptionConference RoomRoom ServiceLaundry ServiceGarageElevator/ LiftIroning servicesLaundryNewspaperSmoking roomsWifi

Business Center and Conferences (1)

Business Center

General Services (3)

Luggage storageMultilingual StaffWheelchair

Hotel Type (1)

Family-friendly Hotel

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (8)

ShowerBathtubHairdryerMinibarFridgeTVRoom serviceToiletries

Sport/Entertainment (1)

Events

Location

Pozuelo de Alarcon, Madrid, Spain

Camino de las Huertas-Edificio 5, 2

Nearest beach300km

What's nearby

City Centre500m
Train Station3km
Golf Course10km
Nearest beach300km

Check-in from 3:00 PM · Check-out by 12:00 PM

Pozuelo de Alarcon, Madrid, Spain

Camino de las Huertas-Edificio 5, 2

Nearest beach300km

What's nearby

City Centre500m
Train Station3km
Golf Course10km
Nearest beach300km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.2

Very Good

97 reviews

Value
Rooms
Cleanliness
Service

Excellent54
Very Good23
Average14
Poor2
Terrible4

Recent Reviews: 97

User: B9730YJpaulf
Trip type: Business
Modern, clean snd lovely
A nice hotel with friendly and helpful staff. Its light and airy with a modern yet relaxing feel. Bedrooms are well appointed, with a good walk in shower and comfy bed.A nice hotel with friendly and helpful staff. Its light and airy with a modern yet relaxing feel. Bedrooms are well appointed, with a good walk in shower and comfy bed.
User: pinkfloyd2302
Trip type: Solo travel
A rare gem
What a gem of a hotel in a lovely part of Madrid.Amazing value for money and the best part of this outstanding experience were the lovely staff who were happy to greet their customers with a smile and welcome.Unusual to see in this day and age.I spend most of my time in hotels throughout the world but Silvia,Natalia,Iratxe and Oscar were exemplary with their customer service and a credit to the ho… What a gem of a hotel in a lovely part of Madrid.Amazing value for money and the best part of this outstanding experience were the lovely staff who were happy to greet their customers with a smile and welcome.Unusual to see in this day and age.I spend most of…
User: wlaura
Trip type: Couples
Isolated building, bad hotel
A dark and smelly corridorThe room had not be aired for a long time, a terrible sewer smell coming from the bathroomit was impossible to sleep in these conditions, I gad to sleep with the window open, I was bitten by mosquitoes.At 5:30 the light woke me up, so I couldn't sleep anymore.In tge evening we tried to have dinner in the restaurant, the food was horrible and we left almost everything on t… A dark and smelly corridorThe room had not be aired for a long time, a terrible sewer smell coming from the bathroomit was impossible to sleep in these conditions, I gad to sleep with the window open, I was bitten by mosquitoes.At 5:30 the light woke me up, so…
User: Jakla86
Trip type: Solo travel
Great place to stay, do NOT eat here
Nice quiet room. Very special. Great staff. The only downside is the food is literally not edible. The breakfast is cold and disgusting. I ordered a dinner that I couldn’t eat and has taken off the bill. Overall, great place to stay but terrible place to eat. Like…AWFUL place to eat Sercotel Pozuelo, Owner at Sercotel Pozuelo, responded to this review Dear Jakla86, Thank you very much for sha… Nice quiet room. Very special. Great staff. The only downside is the food is literally not edible. The breakfast is cold and disgusting. I ordered a dinner that I couldn’t eat and has taken off the bill. Overall, great place to stay but terrible place to eat.…
User: Howdidodi
Trip type: Couples
Good hotel
We stayed here over the weekend of the Spanish Golf Open in Madrid. Well located for both the golf and Madrid City Centre was a good start. Room was perfect, nothing to complain about. We actually stayed an extra night and were happy to do so here. The staff were very helpful and in the restaurant also. For breakfast, the hot food just wasn’t hot enough in our opinion. This was the only niggle rea… We stayed here over the weekend of the Spanish Golf Open in Madrid. Well located for both the golf and Madrid City Centre was a good start. Room was perfect, nothing to complain about. We actually stayed an extra night and were happy to do so here. The staff w…

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