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Smartrental Collection Centric Ii

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Smartrental Collection Centric Ii

locationGran Via, Madrid

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About Smartrental Collection Centric IiAbout Smartrental Collection Centric Ii

Location

This hotel is located right in the heart of Madrid.

Facility

This hotel has a lift and a reception desk. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Parking spaces are available to guests travelling by car. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Rooms are equipped with air conditioning and central heating. In some rooms, a terrace provides additional space for relaxation. Rooms have a double bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe provides secure storage for guests' personal property. A fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and dishwasher, as well as a complete set of utensils, is a standard feature. Other amenities available include a washing machine and an ironing set. A telephone, a TV and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, a spa, a sauna, a steam bath and a solarium.

Meals

A fortifying breakfast is served daily.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Smartrental Collection Centric Ii Amenities at Smartrental Collection Centric Ii

  • Facilities

    • -

      Air conditioning

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      Car Park

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      Hotel Safe

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      Laundry Facilities

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      Lifts

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      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

779

Very Good

163

Average

30

Poor

16

Terrible

36

Recent Reviews: 1024

  • User:Mouse W

    Trip type: Family

    Excellent but no pool or terrace and 8pm dinner is restricting.

    rating27 Jul 2025

    Location excellent. Our room seemed to be in shade too so was perfect in hot weather. No terrace, balcony or view or light. Check in easy. Breakfast 7am- 11pm and dinner 8pm. Dinner is a menu of 4 choices. Menu doesnt change. Drinks not included. We missed dinner our first night and kindly got it at 630pm the following night as requested earlier. We then missed it the following night. A strict 8pm dinner is not suitable for everyone. We booked through love holidays so were unable to find these meal times on the website. Breakfast is choice of eggs and some pastries, cereal. Gluten free is choice of eggs and a bread roll and one day there was a gluten free croissant. Dinner and food is on 10 th floor. Lifts take ages to come as only 2. Public will use lift to go to sky bar above restaurant. Lift requires door fob to work and can sometimes not work straight away. Rooms noisy with constant noise of a generator , louder than the hustle and bustle of Madrid. There is no pool or terrace as advertised on love holidays. I think when I booked it and put it room requirement , it changed to its other hotel, without the pool. An apartment for 3 people is 1 double bed and 1 converted sofa bed so affected living space. I’d say it would be cramped for 2 couples. I travelled with a teenager and child. Kitchenette is good, kettle, microwave , fridge freezer. We didn’t use washing machine or hob . Cleaning supplies were handy. There are toiletries for shower. Temperature of shower was very temperamental. There are 3 shops within 5 minutes walking. The window was hanging off and noticed by maintenance and promptly fixed. Fire alarm went off twice after 9pm and once at 8 am. Electricity went off at 6pm one day. But promptly fixed.

  • User:Victoria S

    Trip type: Family

    Limited times during the day with hot water

    rating04 Jan 2024

    I came in 2017 and no problem with stay. Came back in December in 2023 and the experience was not good. When I got to the apartment hair dryer was not working and no hot water. Contacted front desk they came and had to replace hair dryer and said that that hot water was fine. Came in at 10:00 pm that same day 12 hours after and same issue. Notified front desk and they said they couldn’t do anything at that time and they had various complaints that it could probably be capacity. Really ? Next day same thing spoke with manager and she said it was probably capacity. I told her how would they fix this issue that could cost them bad reviews and she said basically OK. Would definitely not stay again and was planning to come back with family because apartments are big. Recepcion Smart Rental Collection Centric, Dueño at Smartrental Collection Gran Via Centric II, responded to this review Dear guest,We are very sorry to hear about the issues you encountered during your recent stay. We apologize for the inconvenience caused by the lack of hot water and the non-functioning hair dryer. Your feedback is concerning, and we regret that our response to these problems did not meet your expectations.We take these matters seriously and will work on addressing the hot water capacity issue to prevent future occurrences. We understand your frustration and disappointment, and we apologize for not providing the experience you had expected.Thank you for bringing this to our attention. We hope you will reconsider and give us another chance in the future.Best regards,The Smart Rental Collection Team

  • User:todd9133

    Trip type: Friends getaway

    Great Madrid host!

    rating12 Oct 2023

    Had a GREAT time here, walked the beautiful city for 3 full days from this perfectly located spot! Staff was the best, along with the clean cozy apartment. We could not have asked for a better stay! Pool was a plus and roof top space with bar was a welcome area each day. Thanks Smartrental! Recepcion Smart Rental Collection Centric, Dueño at Smartrental Collection Gran Via Centric II, responded to this review Dear Todd,Thank you for your wonderful review! We're thrilled to hear you had a great time and enjoyed our perfect location, helpful staff, and clean, cozy apartment. It's fantastic that you appreciated the pool and rooftop bar. We look forward to welcoming you back on your next visit.Best regards,The Smart Rental Collection Team

  • User:Meander28682875191

    Trip type: Family

    An excellent choice for accommodation in Madrid

    rating09 Oct 2023

    Wonderful location, excellent staff and service, the rooms are large and well equipped, the pool is simply amazingThe breakfast is a bit expensive compared to what is offeredIn general, a great solution for accommodation in Madrid. Hope we will come back Recepcion Smart Rental Collection Centric, Dueño at Smartrental Collection Gran Via Centric II, responded to this review Dear guest,Thank you for your kind review. We're delighted to hear that you enjoyed our wonderful location, excellent staff, and well-equipped rooms. It's great to know you loved the pool as well. We appreciate your feedback on the breakfast pricing and will take it into consideration. We hope to welcome you back on your next visit to Madrid.Best regards,The Smart Rental Collection Team

  • User:837coletteb

    Trip type: Friends getaway

    The perfect flat in Madrid for two friends traveling!

    rating04 Oct 2023

    This hybrid apartment-hotel was the cherry on the sundae during four perfect days in Madrid. While within walking distance to almost everything, the flat was incredibly quiet, spacious, sparkling clean and had all the amenities one might need including eco-friendly shampoo/conditioner/body wash dispensers in the showers, blowdryers, washer/dryer and dishwasher. And the 24/7 concierge was a huge bonus. Truly a superb experience. Recepcion Smart Rental Collection Centric, Dueño at Smartrental Collection Gran Via Centric II, responded to this review Dear guest,Thank you for your fantastic review. We're thrilled to hear that our apartment-hotel was the highlight of your stay in Madrid. It's great to know you found the flat quiet, spacious, and clean, with all the necessary amenities. We're also glad you appreciated the 24/7 concierge service. We look forward to welcoming you back for another superb experience.Best regards,The Smart Rental Collection Team

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