SmartRental Collection Gran Via Centric

Recent Reviews: 249

• User: May shanty E

  Trip type: Friends getaway

  Disappointing stay

  My stay at SmartRental Centric Hotel was very disappointing and far below expectations.The air conditioning in my booked apartment was not working properly. I was first told to wait, but it never got fixed. I was then moved to a much smaller studio with working AC, even though I had paid for a one-bedroom apartment.The next day, the manager was rude, dismissive, and refused any refund for the pric… Read moreMy stay at SmartRental Centric Hotel was very disappointing and far below expectations.The air conditioning in my booked apartment was not working properly. I was first told to wait, but it never got fixed. I was then moved to a much smaller studio with workin… Read more

• User: Alexei G

  Trip type: Family

  Great place to stay in Madrid.

  Great place to stay in Madrid. Centrally located, spacious suites with a kitchen. Friendly and helpful staff. We thoroughly enjoyed our stay. Highly recommended. Vanessa Montenegro Verona, Atención al cliente/recepción at Smartrental Collection Gran Via Centric, responded to this review Dear Alexei,Reading your review truly made us smile. We are so happy to know that you felt comfortable with… Read moreGreat place to stay in Madrid. Centrally located, spacious suites with a kitchen. Friendly and helpful staff. We thoroughly enjoyed our stay. Highly recommended. Vanessa Montenegro Verona, Atención al cliente/recepción at Smartrental Collection Gran Via Cen… Read more

• User: Passenger38688722176

  Trip type: Family

  Perfect stay!

  The location was perfect. The facility is comfort, clean and worth the price.The staff was excellent and friendly. Specially Gustavo!We enjoyed our stay! Vanessa Montenegro Verona, Atención al cliente/recepción at Smartrental Collection Gran Via Centric, responded to this review Thank you very much for your wonderful feedback. We are delighted to know that you enjoyed our location, the comfor… Read moreThe location was perfect. The facility is comfort, clean and worth the price.The staff was excellent and friendly. Specially Gustavo!We enjoyed our stay! Vanessa Montenegro Verona, Atención al cliente/recepción at Smartrental Collection Gran Via Centric, re… Read more

• User: Nikunj J

  Trip type: Family

  Excellent location and great service

  We had a great stay….. property is clean and well maintained Vanessa Montenegro Verona, Atención al cliente/recepción at Smartrental Collection Gran Via Centric, responded to this review Thank you very much for sharing your experience with us.We are delighted to hear that you had a great stay and that you found the property clean and well maintained. Feedback like yours encourages our team to… Read moreWe had a great stay….. property is clean and well maintained Vanessa Montenegro Verona, Atención al cliente/recepción at Smartrental Collection Gran Via Centric, responded to this review Thank you very much for sharing your experience with us.We are delig… Read more

• User: Carla M

  Trip type: Family

  Perfect

  Very clean and very spacious room. It’s located perfectly in gran via boulevard and you have the stores in front of you. The turistic atractions are 10 minutes walk including plaza mayor. Vanessa Montenegro Verona, Atención al cliente/recepción at Smartrental Collection Gran Via Centric, responded to this review Dear Guest,Thank you very much for sharing your experience with us.We are delight… Read moreVery clean and very spacious room. It’s located perfectly in gran via boulevard and you have the stores in front of you. The turistic atractions are 10 minutes walk including plaza mayor. Vanessa Montenegro Verona, Atención al cliente/recepción at Smartrent… Read more