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Unico

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Unico

locationSalamanca-Serrano, Madrid

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About UnicoAbout Unico

Location

This charming city hotel is located in the most cosmopolitan and elegant area of the capital, the noble district of Salamanca, surrounded by the most exclusive shops, and near the art triangle comprised of the Prado, Thyssen and Reina Sofía museums. Guests will find shops, Serrano metro station and the Paseo de la Castellana all just 300 m from the design hotel and Atocha train station is approximately 2 km away.

Facility

The hotel has 44 non-smoking rooms, including 5 junior suites and 37 double rooms, which are located on 4 storeys and are reachable by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. A balcony is among the standard features of some rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. Leisure activities and facilities at the hotel include cycling/mountain biking, a gym, aerobics, a spa, a sauna and hiking or, for a fee, massage treatments.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Bed and breakfast is offered as a catering option. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Unico Amenities at Unico

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

    • -

      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Sauna

LocationLocation

Map preview

Around this property:

Public Transport

300 m

Underground/Over ground Station

300 m

City Centre

300 m

Shopping opportunities

300 m

Train Station

2 km

Tourist Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1316

Very Good

185

Average

47

Poor

18

Terrible

7

Recent Reviews: 1573

  • User:LuxurynCulture

    Trip type: Friends getaway

    Excellent hotel, would definitely return

    rating22 May 2026

    Best location off the 'golden mile' of Serrano in gentile Salamanca district. You do not want to be in noisy Centro, be in Salamanca. The Unico is a beautiful gem of a hotel in a low-build elegant building on a well-known, tree-lined street. Spacious room and bathroom were spotlessly clean, quiet, excellent bedding, lighting ( no fiddly switches) and silent air-conditioning. Daily bottles of water and coffee machine in- room. Generous and delicious buffet breakfast inside or outside on the terrace with views of garden and scent of jasmine. Easy walk to great restaurants in the area. Staff always on hand to help with everything and genuinely warm. A shout-out to Antonio at Guest Setvices. Would recommend the Unico without hesitation, and definitely over grander names like the Ritz and the Westin. Guest Experience, Director General at Hotel Unico Madrid, responded to this review Dear guest,Thank you so much for taking the time to share such a thoughtful and detailed review. Reading your words is truly rewarding for the entire team.We are delighted to know how much you enjoyed the peaceful atmosphere of Salamanca and the unique character of Hotel Único Madrid. Creating a calm and elegant retreat in the heart of the city is exactly what we aim for, so it is wonderful to know that you appreciated everything from the comfort and the breakfast to the small details that make a stay unforgettable.Your description of breakfast on the terrace surrounded by the scent of jasmine perfectly captures the atmosphere we hope our guests experience while staying with us.On a personal note, thank you very much for your kind mention. It was a real pleasure assisting you during your time in Madrid, and I truly appreciate your generous words and recommendation.We very much look forward to welcoming you back to your home in Madrid very soon.Antonio FernándezGuest ExperienceHotel Único Madrid

  • User:Cynthia W

    Trip type: Couples

    The Only Place to stay in Madrid!

    rating16 May 2026

    We will always now stay at Hotel Unico when in Madrid! What a gem. It’s located in Salamanca so much quieter and residential feeling…less touristy…than many of the other hotels in Madrid. But you can walk everywhere. The hotel is a gorgeous boutique hotel with a really beautiful restaurant and terrace. Our room was so elegant and cozy. It is luxurious but comfy. The people that work there were so welcoming and helpful and they really made our stay. Antonio! Antonio curated our Madrid experience sending us to more local parts of this wonderful city. It made it a much more unique experience. We were there for five nights and looked forward to coming downstairs and talking to him about the day. Andrea at the front desk and everyone who worked with her were also so kind and helpful. They set up reservations for us and anything else we needed. And every morning when we went down to our delicious breakfast overlooking the terraces Clementina welcomed us with a smile and also helped us to understand more about Madrid. Thank you all we will definately be back. So if you are going to Madrid really stay here. You will not regret it! Adios. Guest Experience, Director General at Hotel Unico Madrid, responded to this review Dear Mrs. Wick & Mr. Gibson,Thank you so much for such a beautiful review. Reading your words truly means a lot to all of us.We are delighted to know that you enjoyed not only the hotel and its location, but also the more authentic side of Madrid that makes this city so special. One of the things we love most is helping our guests live Madrid beyond the usual tourist spots, so it is wonderful to know that this became such a memorable part of your stay.Andrea and Clementina will be so happy to read your kind words. They are both fantastic examples of the warmth and care we try to bring to every guest experience. At Hotel Único Madrid, we truly believe that it is the small details, genuine conversations and personalised attention that make a stay feel special.And on a personal note, thank you as well for your lovely comments about me. It was a real pleasure getting to know you both during those five days and sharing recommendations and stories about the city together.We already look forward to welcoming you back to your Madrid home very soon.Antonio FernándezGuest ExperienceHotel Único Madrid

  • User:Nathan Y

    Trip type: Couples

    The best choice hotel in Salamanca Barrio!

    rating29 Apr 2026

    Quiet and posh location, very engaging staff, luxury room and fabulous dining. María Sánchez, Director General at Hotel Unico Madrid, responded to this review Dear Mr. Yi,Thank you very much for your kind words. It is a pleasure to receive such a excellent review.We are delighted to know that you enjoyed our quiet and elegant location in Salamanca, the comfort of your room, our dining experience, and especially the service provided by our team.It is wonderful to know that we were the perfect choice for celebrating such a special occasion as yours, creating memorable moments is one of the things we value most.We very much look forward to welcoming you back on your next visit to Madrid.Antonio FernándezGuest ExperienceHotel Único Madrid

  • User:Extraordinary680424

    Trip type: Family

    Wonderful staff and location.

    rating06 Mar 2026

    We had a wonderful stay at the Unico. Perfect hotel in an excellent location with a lovely garden in the centre of Madrid. The staff were all without exception, very welcoming, friendly and professional and really made the stay memorable. Special thanks to housekeeping team who found my engagement and wedding ring and to Paola at reception who made sure I didn’t leave without it! We’re eternally grateful! María Sánchez, Director General at Hotel Unico Madrid, responded to this review Dear guest,Thank you very much for sharing your experience and for your generous words about our hotel, Único Madrid.We are delighted to know that you enjoyed our location, the garden, and, above all, the service of our team, who always strive to make every stay memorable.Feedback like yours is the greatest reward for our team and motivates us to continue providing the highest level of attention and hospitality.It would be our pleasure to welcome you back and offer more special moments in the heart of Madrid.Sincerely,María SánchezGeneral Manager

  • User:GvKl

    Trip type: Business

    Elegant and understated.

    rating06 Mar 2026

    I had a lovely stay at this very elegant, delightfully understated hotel in a wonderful location, with superlative staff. The room was a little small but, that being said, was very comfortable with an excellent bathroom (and bath tub). There was one curiosity, which was that the air conditioning did not work, apparently because (as I was told when I could not operate the system in my room to cool it down) in the Winter months, the system is set only to heat and not to cool. Still, the french window-doors in my room opened easily to let the cool air in whenever I needed, and so it was an amusing rather than a real problem. Altogether a very good stay. María Sánchez, Director General at Hotel Unico Madrid, responded to this review Dear guest,Thank you very much for sharing your experience and your kind words about Único Madrid Hotel.We are delighted to know that you enjoyed the elegance, discretion, location, and attentiveness of our team, and that your room was comfortable with a well-appointed bathroom.Regarding the air conditioning, we are exploring the best solutions to ensure that all rooms provide maximum comfort, even during winter. Currently, on one of our floors, the central system operates only for heating, as the building, dating from the 19th century, is protected, which makes modifications or upgrades more complex.It would be our pleasure to welcome you again and provide another stay as enjoyable as the one you describe.Sincerely,María SánchezGeneral Manager

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