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Aimia Hotel Port De Soller

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Aimia Hotel Port De Soller

locationPuerto Soller, Majorca

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About Aimia Hotel Port De SollerAbout Aimia Hotel Port De Soller

Location

This beach hotel is located on a quiet street off the lively promenade of Port de Sóller. A selection of shopping streets, bars, cafés and restaurants fill the surrounding area, inviting guests to take a break. Port de Sóller is the only natural habour on the northwest coast of Mallorca and is overlooked by the Serra de Tramuntana Mountains, which reach heights of over 1,500 metres and sweep down dramatically into the Mediterranean.

Facility

43 non-smoking rooms are located on 4 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service (for a fee). A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For those who wish to stay active while on holiday, the hotel offers tennis. Water sports available at the hotel include canoeing, snorkelling, diving, water aerobics and aquafit. Sport and leisure facilities at the hotel include a gym and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. The hotel offers plenty of activities and entertainment options, including a kids' club, live music and a dance club.

Meals

Various dining options are available, including a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Half board is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Aimia Hotel Port De Soller Amenities at Aimia Hotel Port De Soller

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

    • -

      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

    • -

      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Set menu dinner

    • -

      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

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      Aqua aerobics

    • -

      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

    • -

      Diving

    • -

      Golf

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      Gym

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      Horse Riding

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      Jacuzzi

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      Massage

    • -

      Outdoor Pool(s)

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      Parasols

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Sea

20 m

Bars / Pubs

20 m

Public Transport

20 m

Beach

20 m

Restaurants

20 m

Nightclub

50 m

Shopping opportunities

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

798

Very Good

1227

Average

965

Poor

528

Terrible

591

Recent Reviews: 4109

  • User:Waterfo123

    Trip type: Family

    Shoet Family trip

    rating30 Apr 2026

    Check in was very complicated that wasted 40 minutes of our time, the guy checking us in was on his phone and made us feel we were bothering him. He asked for my booking reference and then asked me to take a screenshot of it and email it to him, made no sense, this didnt work so be took a pic of it with his phone. My question is why did they not already have these details. There was 8 of us checking and we all had the same issue.The rooms are dated but very clean and the bed was comfy. Location is good and plenty of taxis etc to go to old or new town. Walking is about 20 mins. Pool was lovely. Staff in bar were lovely and friendly.

  • User:mandyfleming65

    Trip type: Friends getaway

    Terrible place

    rating28 Apr 2026

    On arrival we were too early to check im. Thats ok but the the woman at reception was very rude indeed. Eventually we got our rooms. And when we walked in to our horror there was 2 dead cockroaches on the floor! This is the room that we waited 3 hrs for!The entire room was dark dingey and extremely outdated for a 4 star hotel. Next room was just as bad but no creepy crawleys. Check out the video I. Going to put here. Room was disgraceful. Very strange stains on cushions and couch. Plus couch so old and ripped.Staff at the pool rude. Only guy who showed any helpfulness was a barman in the bar.I would never go here again

  • User:Corey O

    Trip type: Friends getaway

    Horrible place

    rating25 Apr 2026

    Probably one of the worst hotels I have ever stayed in. So badly run. The staff were the most miserable arrogant unhelpful people I've ever came across. They hate Irish and British tourists which is funny because thats how they make their money. They end up taking €100 deposit off you at check in which they don't mention before you arrive. They say they give it back when checking out if you stick by the rules which we did and they still never gave our deposit back so they're thieves aswell. Don't go here honestly such a kip of a place and I was never as glad to get checked out of a place in all my life and I will never be back. The rooms aswell are disgusting. Not clean and the smell would choke you.

  • User:AvC68

    Trip type: Family

    Refusing to leave the 70s

    rating20 Apr 2026

    A refurbishment is badly needed, room very shabby couches very dirty, grubby marks on the arms and nail clippings and crumbs all over seat. Furniture very dated, one of the dining chairs had a rung missing and there were 2 screws protruding. Air-conditioning unit badly rusted. Broken light fittings, windows cracked. We were on the 6th floor and there was a bad smell when you stepped out of lift. We bought a scented candle kept it burning in our room. A lot of missing tiles in pool. Susana Esteves, Outro at Hotel Paraiso de Albufeira, responded to this review Thank you for sharing your feedback.We are sorry to read that your experience did not meet your expectations. Please be assured that your comments have been taken seriously and will be carefully reviewed with our maintenance and housekeeping teams. Matters such as the condition of furniture, cleanliness, and technical aspects of the room are not in line with the standards we aim to provide, and they will be addressed accordingly.We also take note of your remarks regarding the common areas, including the lift landing and the pool, which will be included in our ongoing maintenance assessments.Guest feedback is very important to us, as it helps us identify areas for improvement and take the necessary corrective actions.We appreciate you bringing these points to our attention and hope to have the opportunity to welcome you again in the future under improved conditions.

  • User:Michael M

    Trip type: Family

    Deterioration

    rating13 Apr 2026

    Having stayed here many years earlier, knew the location was superb & had thought we knew what to expect for our short Easter break. Unfortunately the standards were nowhere near the same. We found the rooms to be in a state of disrepair, door handles hanging off, tape holding light fittings together, balcony doors that could not be locked, foist smelling rooms & corridors. We requested fresh towels & additional bedding as not enough blankets for number of occupants, refused by quite abrupt cleaners, told we’d have to go to reception & pay. Reported the balcony door on arrival, clearly maintenance did come while we were out but, door remained broken, only to be left with dirty workmen gloves left on child’s bed & floor of apartment. Huge pool area in desperate need of some TLC, carpet covered diving platforms & bridge walkways a major trip hazard. Booked alternative accommodation on day two.A real shame really as has the potential to be fantastic as it once was & could be a great family oriented hotel with some great facilities but unfortunately has succumbed to the stag & hen cesspits. Susana Esteves, Outro at Hotel Paraiso de Albufeira, responded to this review Thank you for your feedback.We are truly sorry to read that your recent stay did not meet your expectations, especially as a returning guest who was familiar with the hotel from previous years. Your comments are naturally a cause for concern.Please be assured that the issues you have raised — particularly regarding the condition of the room, maintenance matters, cleanliness, and the service you experienced — are not representative of the standards we aim to provide. All points mentioned have been shared with the relevant departments for careful review and follow-up.We are also very concerned to read about the handling of your maintenance request and the situation involving items left in the room after intervention. This is certainly not acceptable and will be addressed internally.Regarding your comments on the pool area and overall atmosphere of the hotel, we take your feedback seriously as part of our ongoing evaluation of guest experience and facilities.We regret that you chose to leave early and that we were unable to turn your experience around during your stay. Had we been given the opportunity, we would have done our best to find a suitable solution for you.Your feedback is very important to us and helps us identify areas where improvement is needed.

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