Allsun Hotel Illot Park

Recent Reviews: 102

• User:Global798790

  Trip type: Family

  Not 4 Stars Hotel

  16 Aug 2018

  We have spent one week in august in Allsun Illot Park Hotel.The Hotel is partly renovated, one building is completely new, there are Junior Suites rooms, new restaurant, main building with SPA is also in great condition. But the Family Appartements.. Dont go there. Old furniture, stinky room,primitive Bad, they have just changed the glass on shower, painted the walls, changed courtains and they have present it as a 4 Stars hotel.If you have two kids, they wont let you go to Junior Suite. Hotel is 15 minutes far away from Beach Cala Agulla(walking) . The beach is excellent.There is also shuttle servise avaliable. Next beach is a small one Cala Gat, also about 15 minutes to walk. The beach Cala Mesquida is about 20 minutes to drive. The staff at the hotel is really nice, helpfull. They offered us to change for another app, but they all are in bad condition.there should be more activities for people at the pool at the day. In the evening starts the program too late. Food was good, big choice, mostly German, Spanish. You get fish, seafood, variety of meat. Pasta. Good choice of salats, cookies. Coffee is bad :(If they want to be 4 Stars hotel, they have to renovate the old rooms and app B. This is the third time in Majorca, but compare to other 4stars hotel, this one is behind..

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• User:826alexanderd

  Trip type: Couples

  Average but nothing more

  04 Mar 2016

  The hotel's location is alright opposite of a small park and in walking distance to the town's beaches and shops. There is plenty of free space to park around the property and you are not in the center of the hustle and bustle caused by the loads of tourists that roam Cala Ratjada.The new guest rooms are a definite plus for this hotel. Our room was located in the new part of the hotel. It was large and furnished nicely (especially liked the wallpaper and the wooden elements in the room). Bathroom was clean and mordern. Unfortunately that was all the positive I can say about my stay here.The staff wasn't very well trained (service in the restaurant would sure need some improvement) and not really friendly. Front Desk was sometimes simply not staffed and when you found somebody you always seemed to bother them. One evening we were downright urged to fill out a survey at the restaurant and the lady didn't seem to care that we were eating at the moment, which I found quite unpleasant...Quality of the food was extremely bad and not what you might expect of a hotel - it was more like eating in school cafeteria in my eyes. This goes for all meals they offered throughout the day. After 2 days we decided to go out to eat lunch and dinner every night although we had paid for all inclusive in advance...But I guess there is not much you can expect for the price they offered. I had an average experience here and was glad we booked only for a week. I wouldn't return but I think it is a nice choice for families looking for a low cost summer vacation. You just shouldn't expect too much...

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• User:292judep

  Trip type: Couples

  Great service & accommodation

  14 Apr 2014

  Beautiful hotel with genuinely friendly and helpful staff. The room we stayed in was beautiful and lovely and clean. There is an indoor pool with jacuzzi as well as 2 outdoor pools. I had hoped to use the spa for a massage while we were there but unfortunately I missed out on the chance to book in. Hubby used the gym and he said that it was good.If your main language is English then be aware that the town is mainly visited by Germans. Not a problem if your German is fluent, but some of the staff struggle a bit with English. We managed to communicate but it was sometimes difficult, and by the end of the trip we were missing having real conversations!

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• User:tricia696

  Trip type: Family

  disappointing

  08 Sept 2012

  Stayed here for 10 day 19-30 August. Very disappointed, tired hotel (closing at end of season for refurbishment) pity had not been told this when booking and priced paid didnt reflect this. All inclusive - food in restaurant not bad but breakfast awful . Snacks during the day were terrible, pizza and sandwiches, sandwiches wrapped in cling film and under cover but pizza left open and flies all over them. No snack available after 5.30 , any all inclusive I have been to previously had food available until the bar closed. Didnt fell treated ike a paying guest when went to the bar , staff would carry on with whatever they were doing i.e. filling dishwasher before serving. Queues at bar could have been avoided if more staff had been on duty. Teenage son extremely bored, entertainment team attempted to include but as mainly German holiday makers they were geared towards them. No pool table...... when asked was told there used to be one/two but due to constantly being damaged they no longer had them. And no space inside hotel to accomodate!!!! I beg to differ there was lots of rooms that could have accomodated pool tables etc. TV room - disaster no air conditioning too uncomfortable to stay in for more than a few minutes. Entertainment not entertaining, all done on a shoestring Ramon excellant member of the team, enoyed the boat trip but apart from that would have been better of just playing music in the evening.

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• User:clartst

  Trip type: Family

  Find somewhere else!

  28 Aug 2012

  Our family of 4 (2 kids aged 3 and 6) stayed here for 2 weeks in August. The room was small, but adequate for 4 people and in need of an update. Once the kids beds were in use, the living area was very cramped. The bathroom was TINY and difficult to use when trying to bath / shower children. We were on the 2nd floor, overlooking the bar area - not a good spot as the evening entertainment happens here, which is VERY loud and goes on until at LEAST 11pm - with 2 young kids it was difficult to get them to sleep.The pool was small but ok, although the surrounding area was grassed, not tiled which meant that when wet (all of the day!) it became a slippery mud bath. The mud then got carried onto towels, sun loungers, over feet and into the pool. I suggest the hotel invests some money in tiling this area. Several children's feet (6 in one day once) were cut by tiles on the steps getting into the shallow area of the main pool, which also needs addressing by the hotel. To get a sunlounger, don't leave it later than 7.30am to go down to the pool. After this time they're all taken by some crafty towels with no owners!The restaurant was ok - staff attentive and plenty of variety of food. The reception staff were professional but unfriendly. No information was offered on arrival about the hotel, location, restaurant etc etc. All information around the hotel was only in German, Dutch and Spanish - luckily I know a bit of Spanish. The kids club was only run in German, so my kids were ostracised by the staff, despite me making sure they knew they were British. The staff DID speak ENglish, it's just they couldn't be bothered when only 5% of the guests were English speakers (this was pointed out to me on more than one occasion!). I do not go to Spain to only hear German spoken - I'd prefer to hear the native tongue!Overall, I'd say there are plenty of nicer places to stay in this resort. This is not really a 4 star hotel. It's really a 3* that has somehow achieved another star by having, say, a hair-dryer in the bathroom . I would not recommend this place.

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