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AluaSoul Palma

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AluaSoul Palma

locationCa'n Pastilla, Majorca

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About AluaSoul PalmaAbout AluaSoul Palma

Location

Ideal for beach holidaymakers, this hotel lies in Can Pastilla, right by the sea.

Facility

The hotel was modernised in 2020. The hotel has a reception desk and features 138 non-smoking rooms. Services and facilities include a car hire service, a laundry service, a conference room, a projector and a roof terrace. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.

Rooms

Rooms are equipped with air conditioning and adjustable central heating. Most units include a balcony with sea views, where guests can relax and linger a while. Guests are sure to get a good night's sleep in the king-size bed. A safe and, for a fee, a minibar are also available. An ironing set is provided for guests' convenience. A telephone, a flatscreen television with satellite channels and WiFi (no extra charge) are provided as well. A selection of pillows ensures a comfortable stay. A hairdryer and a vanity mirror are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of refreshing drinks await guests at the pool bar. Leisure options at the hotel include a gym, a sauna and a solarium. For a fee, guests can also enjoy a spa and massage treatments. The hotel offers an entertainment programme for adults.

Meals

The hotel includes a bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and a buffet). Catering options include bed and breakfast and half board. A delicious and varied buffet is prepared for breakfast and dinner. Special meals, including vegetarian dishes, are also available. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at AluaSoul Palma Amenities at AluaSoul Palma

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Conference Room

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      Disability-friendly

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      Laundry Service

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

    • -

      Wifi

  • Hygiene

    • -

      Additional hygiene measures in catering

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      Additional safety measures in catering

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Digital menu (mobile phone)

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      Disinfection of plastic key card

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      Enhanced cleaning programme

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      Hand hygiene training for employees

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      Hand sanitiser

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      Health checks on staff

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      Hygiene set

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      Hygiene training for staff

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      Intensified room cleaning

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Restricted buffet service

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

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      Wellness facilities with private area

  • Meals

    • -

      Breakfast Buffet

    • -

      Evening Buffet

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      Half Board

  • Sport/Entertainment

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      Entertainment Programme

    • -

      Gym

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

    • -

      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

707

Very Good

471

Average

144

Poor

57

Terrible

56

Recent Reviews: 1435

  • User:Roy D

    Trip type: Family

    Do not waste Your money. Rooms not as described. Complaint not taken seriously. Feel cheated

    rating16 Aug 2025

    The hotel rooms were not as described on the website.The favourite upgrade is not worth it.Complaint not taken seriously by the General Manager.Made to feel worthless and not a valued customer. Hotel AluaSoul Palma, Guest Services / Front Office at AluaSoul Palma, responded to this review Dear ...
    Read more

  • User:R6841NFjasond

    Trip type:

    Return holiday at this hotel

    rating16 Aug 2025

    Excellent hotel with good facilities, very very clean and situated in a good location. Staff very friendly and helpful. Have stayed twice now and would go again. Hotel AluaSoul Palma, Guest Services / Front Office at AluaSoul Palma, responded to this review Dear Jason,Thank you so much for your...
    Read more

  • User:bnicole2021

    Trip type:

    Beautiful Escape in the heart of Palma!

    rating10 Aug 2025

    Thoroughly enjoyed my stay. I booked this stay using points and was upgraded upon arrival as a WOH member. The staff at check in was great and the facilities were very clean! We did have issues with our AC in room that were not resolved, but the team did come out and try! Loved the my favorite club ...
    Read more

  • User:Melisa T

    Trip type:

    Relaxing break

    rating05 Aug 2025

    Excellent hotel, beautiful views, quiet , short walk to shops and restaurants, train ride takes you to the hustle and bustle of the town if you want it, where there are lots of German bars/eateries.Palma city is half hour in a cab cost about 15 euros, beautiful sites, shops and restaurants.We also b...
    Read more

  • User:Hannah T

    Trip type:

    Such an amazing solo holiday

    rating30 Jul 2025

    Stunning room. Amazing facilities for my favourite club members. Early check in was massively appreciated :) pool area lovely but I really did adore the roof top pool area! There was even Sangria tasting which was freshly made and that was amazing! Breakfast was also amazing with prosecco available ...
    Read more

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