Antigua Palma Casa Noble

Recent Reviews: 92

• User:iris m

  Trip type: Friends getaway

  Blissful Boutique Hotel - a true find.

  11 May 2026

  Blissful Boutique Hotel - a true find. Wow, this is a great find in the midst of the old town, surrounded by restaurants and historical sites. Veronica and Augustina were wonderful hosts in welcoming us. A lovely glass of Cava and a full explanation of all, with the wonderful complimentary 45 unique spa experience. Rooms are quiet, and beautifully appointed. Most comfortable. Rooftop bar, pool and relax area makes this a must return and highly recommend. Breakfast is lovely with a great choice and attentive staff.Just loved this hotel and all its wonderful staff. Thankyou.

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• User:Ulf E

  Trip type: Couples

  The best you can get in Palma!

  11 Dec 2025

  A great boutique hotel in the heart of the Old town. Quiet and elegant rooms with very serviceminded staff. Close to good restaurants and shopping. Go!

• User:Simontravels1980

  Trip type: Business

  Second time around!

  06 Jul 2025

  Came back again after staying a couple of years ago! Same great welcome as always with a glass of bubbles. Rooms as expected and a great nights sleep. the cute little roof top is great to hide away and have a couple of drinks and breakfast is also a treat and never too busy. Verónica Fragoso, Atención al cliente/recepción at Hotel Antigua Palma, responded to this review Dear Simon,Thank you so much for returning to stay with us — it was a pleasure to welcome you back!We are delighted to know that your second visit was just as enjoyable as the first. It is great to hear that you appreciated the warm welcome, your comfortable room, and a restful night’s sleep. We are also glad you once again enjoyed our cosy rooftop for a relaxing drink, as well as our breakfast experience.Your continued trust means a lot to us, and we look forward to welcoming you again for many more visits in the future.Warm regards,

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• User:NoelPope7

  Trip type: Couples

  Not Worth the 5-Star Rating – Disappointing Stay Despite a Beautiful Rooftop Bar

  25 Jun 2025

  We recently stayed at this hotel for two nights and, while it has some charming aspects, the overall experience fell short — especially considering the price of over €300 per night. The hotel positions itself as a 5-star property, but in reality, several details let it down and it simply doesn’t meet that standard.The classic room we stayed in had a very unusual layout. The bathroom area is semi open-plan, with only a glass door separating the shower and toilet. This setup might be manageable for couples, but if you’re staying with someone other than a partner, it’s awkward and lacking in privacy. The bed was made up of two singles pushed together, and the gap between them was noticeable and uncomfortable. There was no mattress topper provided either, which only made sleeping more difficult.Noise was another significant issue. Our room faced the narrow street, and with what seemed like single-glazed windows, we could hear everything from outside. Worse still, the courtyard just beyond the entrance amplified sounds — doors slamming and voices echoed through at all hours, making restful sleep difficult. For a hotel in this price range, you’d expect better soundproofing.We also encountered a series of smaller but frustrating issues. The TV remote didn’t work upon arrival, and we had to ask for a replacement. The minibar fridge was broken, which meant we couldn’t keep anything cool. While the staff did send up cold water and offered us a complimentary breakfast for one morning as an apology, it still felt like a letdown. Despite the menu stating 24-hour room service, when we asked the night manager about ordering, he mentioned the chef was about to leave. We managed to get a cheese board, but it didn’t feel like the full service promised. Additionally, there was no turndown service provided, which again is something you’d expect at this level.On the more positive side, the reception staff were very friendly, and we were welcomed with a glass of cava on arrival, which was a nice touch. The rooftop bar was a real highlight of the stay — a beautiful space with a lovely atmosphere. The bartender was excellent and created a great experience. The drinks were pricey, but the view and vibe made it worth it. The complimentary 45-minute spa session was a welcome bonus and provided a nice moment of relaxation. Breakfast was also enjoyable, but to be honest, had we not received it for free, we probably wouldn’t have paid for it separately.We enquired about room upgrade options but were told there weren’t any available, which was disappointing considering the issues we had during the stay. It’s clear that the hotel has potential — the reception and courtyard areas are beautifully designed, and the rooftop bar alone is worth visiting — but as a full package, it doesn’t deliver a true 5-star experience.Overall, we left feeling underwhelmed. The hotel is undeniably stylish in parts and has a unique charm, but the comfort, service, and attention to detail simply don’t justify the high price. We were fortunate to only be staying two nights; if we’d booked for a full week, we wouldn’t have stayed. Unfortunately, we would not recommend this hotel. Verónica Fragoso, Atención al cliente/recepción at Hotel Antigua Palma, responded to this review Dear Noel,Thank you sincerely for taking the time to share such a detailed and thoughtful review of your stay. We truly appreciate the effort you put into describing both the positive aspects and the areas where we fell short. Your feedback is extremely valuable, as it helps us understand how we can improve and deliver the experience our guests expect.We are genuinely sorry to hear that your stay did not live up to the standards you were anticipating. Please allow us to address some of the concerns you raised.Room layout and comfort:We regret that the semi open-plan bathroom design and the bedding setup did not provide the comfort or privacy you needed. While our classic rooms have a particular layout, we understand this may not be ideal for all guests, and we apologise that we were unable to offer an upgrade during your stay.Noise disturbances:We are very sorry to hear about the issues with soundproofing and the disturbances from the street and courtyard. Ensuring a restful night is essential, and your comments have been shared with our management team so we can look into possible improvements.Maintenance and service issues:The malfunctioning TV remote and minibar fridge, as well as the confusion surrounding the 24-hour room service (we do offer a reduced menu during the night, while the kitchen is closed) and the absence of turndown service (available on request), are all below the standard we strive to provide. Although our team responded and offered gestures of apology, we fully understand that this did not make up for the inconvenience. Please accept our sincere apologies - these are issues we will address promptly with our housekeeping and maintenance teams.On a positive note:We are glad to hear that you appreciated the friendliness of our reception staff, the welcome cava, your experience at our rooftop bar, and the relaxation offered by the spa. Your recognition of these elements means a lot to us, and we will be sure to share your kind words with the team, especially our bartender.While we are disappointed that your overall experience left you feeling underwhelmed, we are grateful for your honesty. It is through feedback like yours that we can make meaningful improvements and strive to offer the level of service you expected.We truly hope you may consider giving us another opportunity in the future. Should you decide to return, we would be more than happy to personally assist you to ensure a much more seamless and comfortable stay.Warm regards,

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• User:Peter B

  Trip type: Couples

  Disappointing!

  04 May 2025

  This is supposed to be a 5* hotel; we found it to be more like a 3* hotel! We had booked with the hotel airport pickup; the pickup arrived late! The driver did not appear to track the flight. As a result the hotel bill had to be amended; the hotel manager was not available and the front desk had no authority. Manager said later it was her day off. We had to request daily turndown service, no shower cap in the room for my wife until specifically requested. Your stay gives you 45 minute spa access; this is the case whether you stay 1 night or 5 nights! Bulgari toiletries were nice, sleep quality was good, food on the rooftop was good too. Location within the old town is good. Expensive for the service delivered. Perhaps a duty manager appointment to deputise when the manager has a day off would be beneficial as the front desk have no authority? Overall conclusion, hotels delivering better service are available at a lower price. Verónica Fragoso, Atención al cliente/recepción at Hotel Antigua Palma, responded to this review Dear Guest,Thank you for taking the time to share such a detailed review of your stay. We are genuinely sorry to hear that several aspects of your experience fell short of expectations, especially given that you chose a five-star property.We regret the delay with the airport pickup, please be sure we spoke about it with the Company and we sincerely apologise for the frustration this created. We also fully acknowledge the value of having a duty manager present to support guests at all times, and your suggestion is greatly appreciated - we have now created a Supervisor position for this reason. On a positive note, we are glad to hear that you enjoyed the Bulgari toiletries, the comfort of your room, the food on our rooftop, and our location in the historic center.Your feedback helps us improve. We hope you may consider giving us another opportunity in the future to provide the seamless and attentive experience you expected and deserve.Kind regards,

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