Cala Figuera Apartments Mar y Sol

Recent Reviews: 32

• User: _ricbar43

  Trip type: Couples

  Nice hotel

  We have just returned from stay at this hotel it is in a good location within easy walk of the centre. ALL the staff from cleaners to reception were excellent, always greeted you with a smile and were happy to help when needed they also fulfilled our request for a high level room with a nice pool view (room 411) The room was clean, the bathroom always had hot water towels changed every other day t… Read moreWe have just returned from stay at this hotel it is in a good location within easy walk of the centre. ALL the staff from cleaners to reception were excellent, always greeted you with a smile and were happy to help when needed they also fulfilled our request f… Read more

• User: Madelaine H

  Trip type: Friends getaway

  Biggest regret

  Wow. What a mistake to book here.The female hostess (Tatiana) was rude, hostile & threatening on our arrival which affected our whole trip & made myself & my friend feel uneasy during our 3 night stay. I took every measure I could to communicate our late arrival due to flight times. When we did arrive, she was very angry blaming us for on communication. I explained I had used Expedia t… Read moreWow. What a mistake to book here.The female hostess (Tatiana) was rude, hostile & threatening on our arrival which affected our whole trip & made myself & my friend feel uneasy during our 3 night stay. I took every measure I could to communicate ou… Read more

• User: Vee83

  Trip type: Friends getaway

  Horrific

  I never normally find issues with most places I've been to, but I have to say, of all the places I've been over the years, this is absolutely the worst place I've ever been to :(My friend called and emailed, weeks in advance, to explain we would be arriving late due to our flight- we had to sit outside for 20mins, before a receptionist turned up, having a go at us for coming after 10pm (even thoug… Read moreI never normally find issues with most places I've been to, but I have to say, of all the places I've been over the years, this is absolutely the worst place I've ever been to :(My friend called and emailed, weeks in advance, to explain we would be arriving la… Read more

• User: Koneill2

  Trip type: Business

  Dirty Swimming Pool, no hot water

  I checked out a day early it was so bad. The swimming pool was dirty (cloudy and rubbish floating in it) No hot water, no reception facilities and no refund! I was told to contact booking.com. I've now had an abusive email threatening me with the police.I checked out a day early it was so bad. The swimming pool was dirty (cloudy and rubbish floating in it) No hot water, no reception facilities and no refund! I was told to contact booking.com. I've now had an abusive email threatening me with the police.

• User: Jimb0d1

  Trip type: Friends getaway

  Unsatisfactory

  Check-in: No onsite reception. An unreliable phone number is printed on a sign outside the premises. We got through to an English speaker and were directed to call in at the 'Sa Savina' restaurant over the road. Once in the restaurant we were greeted by an older woman who only spoke Spanish, and was very frustrated that we didn't understand everything she was saying. We were made to feel very unwe… Read moreCheck-in: No onsite reception. An unreliable phone number is printed on a sign outside the premises. We got through to an English speaker and were directed to call in at the 'Sa Savina' restaurant over the road. Once in the restaurant we were greeted by an old… Read more