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Capri

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Capri

locationPort de PollenCa, Majorca

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About CapriAbout Capri

Location

This beach hotel is situated on the island of Mallorca, in Puerto Pollensa. It lies close to the harbour and a pedestrianised area. Through its beautiful location, the hotel has a wonderful ambiance close to the lively harbour. The inviting turquoise-blue sea and sandy beach is to be found in the immediate vicinity. A selection of entertainment venues are located in the centre that lies just steps away. In addition, the next public transport stop is 10 minutes away, 500 m. The international airport is around 60 km from the hotel and Palma is around 65 km.

Facility

The hotel has 4 single rooms and 26 double rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. The hotel has 30 non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols are available on the sun terrace. The hotel offers a variety of outdoor sports, including horse riding. For a fee, guests can also enjoy cycling/mountain biking and golf. Sports options available to guests include a gym or, for a fee, billiards. A spa, massage treatments and solarium are available in the wellness area.

Meals

Dining facilities include a dining room, a breakfast room, a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Capri Amenities at Capri

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Foyer

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pub(s)

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

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      Hygiene training for staff

    • -

      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Full Board

    • -

      Half Board

    • -

      Set menu dinner

    • -

      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Canoe

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      Catamaran

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      Cycling/Mountain Biking

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      Diving

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      Golf

    • -

      Gym

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      Horse Riding

    • -

      Jet Skiing

    • -

      Massage

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      Parasols

    • -

      Pedalo

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      Sailing

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      Speed Boating

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      Sun loungers

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      Sun terrace

    • -

      Tanning Studio/Solarium

    • -

      Water Skiing

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Sea

10 m

Restaurants

10 m

Beach

10 m

Shopping opportunities

50 m

City Centre

100 m

Tourist Centre

100 m

Public Transport

200 m

Bars / Pubs

200 m

Park

300 m

Golf Course

9 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

264

Very Good

130

Average

30

Poor

12

Terrible

14

Recent Reviews: 450

  • User:ronandpennyj

    Trip type: Family

    Hotel Capri Port de Pollenca

    rating17 Nov 2025

    We are a Canadian couple who travelled to Mallorca this fall. We were fortunate to visit the picturesque town of Port de Pollenca and stay at the Hotel Capri. From the time we arrived and were welcomed by Lucas we thoroughly enjoyed staying at this hotel. Our accommodation was on the second floor double room with balcony. The room was very spacious and spending time on the balcony was pleasant. The housekeeping lady was so helpful and our room was kept very clean. A superb job! The breakfast was excellent and we enjoyed sitting outdoors admiring the port and the sailing vessels. This was our favourite Port and beach during our month stay in Mallorca. We enjoyed many walks along the promenade and dining at local restaurants. We travelled the switchback roads from Soller to Port de Pollenca through the Serra de Mountains and was definitely a must do road trip. Cycling is very popular throughout the area and mountains. We rented hybrid bikes and travelled the flat route to Alcudia. Highly recommend Bike Experience for bike rentals.We recommend staying at the Hotel Capri and visiting the area. The town of Pollenca is a must visit as well. Beautiful architecture and old world charm.

  • User:suzannemccarthy46

    Trip type: Friends getaway

    Lovely spot

    rating28 Sept 2025

    Delicious food, lovely choice of tapas for our lunch .we overlooked the sea ,watching the fish swim by.service was brisk and friendly

  • User:Jayne W

    Trip type: Couples

    Self check in

    rating09 Sept 2025

    Been going to capri for several years. No frills but clean and friendly. However this year unless you arrive before mid afternoon there is a self service check in. This was ridiculous. Everyone I saw using it was having issues. Including us. Having spent ages inputting all our details we eventually got the key to room. However it did not work. It was quite late by now and I called the number that was on a sign in case of a problem. No one answered! Fortunately as I am a regular I knew the eolo is the sister hotel so tired and thirsty I had to walk down there and luckily someone was on reception. She came back with me and sorted out the key. Not a good start. One guest I spoke to who had never been to the hotel nor PP ever arrived at midnight. He only had cash but you can only use a credit card ! This meant he could not get his roomKey. He knew nothing about the eolo and everywhere was closed. Fortunately for him a restauranter was just leaving a nearby restaurant and he knew the owner and had his number. If not for him the poor man would have had nowhere to stay that evening. Worrying that if an emergency during the night there was no one on reception. For that reason alone I probably won’t stay again and would not recommend to anyone. Capri if you read this please go back to 24 hour reception. Such a shame

  • User:Prior28

    Trip type: Couples

    Underwhelming

    rating26 Aug 2025

    We came here ( for my wife’s birthday) as it is a beautiful location with tables on the waterfront which was perfect.Service also couldn’t be faulted,Food however disappointing. My sea bass was dry & overcooked with the vegetables undercooked.Massively underwhelmed .

  • User:Sanvalentine

    Trip type: Couples

    How things have changed for the worse !!

    rating26 Aug 2025

    How things have changed !!! We have stayed at the Capri many times over the years and oh how things have changed and not for the better - yes the location is still great right on the front by the sea but it seems cost cutting is in full force.1. You used to be offered a welcome drink on arrival not any more.2. There used to be a receptionist on duty all day not now there is no one there up to mid morning and from mid afternoon onwards.3. There used to be lovely placemats at breakfast no more.4. Broken serving trays with lose lids containing breakfast items.5. Hardly any staff one member of staff appearing sporadically at breakfast. No plates being cleared from tables so unsightly mess. 6. We had an issue with something in our room no receptionist to call told to call hotel Eolo and no answer there either. It would be scary in an emergency.I’m well aware this is only 2 /3 star establishment however for me the level of care and service has deteriorated so much that I would not return such a pity.

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