Ca's Papa Sweet Hotel Valldemossa

Recent Reviews: 178

• User:Louise T

  Trip type: Couples

  Shabby not chic hotel.

  13 Feb 2026

  The hotel is run down. Shabby with leaky windows and cracked and worn floor tiles. The refrigerator in the bedroom, ( with no complementary water inside), was attached to a dangerously long extension lead. No bedside table. Damaged steps up to the entrance. Bedroom door locks hazardously difficult to use in an emergency. The insistence of the proprietor that prior on line payment is mandatory is not correct but understandable since on arrival, most guests would cancel on the spot. The saving grace for this hotel is the delightful Mara at reception, who was extremely helpful and also served a good breakfast. TripAdvisor's good ratings are based on old reviews. Be sure to read the most recent ones.

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• User:Froggy_in_Denmark

  Trip type: Couples

  Very quicky but has charm

  29 Oct 2025

  We stayed for just one night and had a large three-bed room. It is a very odd place! It is right in the centre of Valldemossa and thus in a very old building. The room was very old and worn but it had charm and character. When you walk in through the door of the room you immediately enter the bathroom area which is not closed off. So you literally walk into the bathroom, which is certainly not the way of a standard hotel room … The toilet was of course in a separate room. There was a French balcony with great views of the surrounding hills. The shower was huge and very good. Breakfast was served at the small tables in the reception area. A pleasant experience but far from any normal standard. I find it difficult to justify 4 stars but it's hard to rate it because it doesn't really fit into any normal standard. But that's what makes it an interesting experience!

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• User:Chao F

  Trip type:

  NO PARKING AT ALL

  11 Aug 2025

  This hotel uses fake description on its website. This the description on their website. However, it does not have onsite parking and you have to drag your luggage on stone paved walkway uphill for 10 mins from nearest parking spot. And there is no guarantee you will can have secured parking spot since all spaces are first come first serve on public street. What's more, you will actually get traffic ticket if you drive into the town with your rental car. " Whether you're traveling by car or renting one during your visit, you can rest assured knowing that parking will not be a concern. Our car park offers ample space for vehicles of all sizes, ensuring that you can easily find a spot without any hassle. With our secure parking facility, you can have peace of mind knowing that your vehicle is safe and protected throughout your stay at Ca's Papa. "

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• User:tiffany b

  Trip type:

  20 Jul 2025

  ⚠️ WARNING: Avoid the 3rd Floor in Summer – Dangerous Conditions ⚠️We stayed in Room 1 (triple room) on the 3rd floor in early July with our 8-year-old child. The room was an unbearable 95°F (35°C) throughout the night. It was not just uncomfortable - it was dangerously hot and completely unfit for guests, let alone families with young children who are at risk of heat exhaustion or heat stroke.The tiny 3x3 window in the room let in no air at all. The hotel’s website shows rooms with large windows and balcony doors - but that is absolutely not what we were given. The bathroom was like a sauna, and we couldn’t even stand in it without sweating profusely. We lay on top of the beds, fans blowing directly on us, sweating through the sheets, unable to sleep.We messaged the hotel via WhatsApp as we were getting ready for bed (the number they gave us), and after 45 minutes with no response, we called. We were told there were no other rooms and that we’d just have to deal with the fans. That was it.It was so bad we considered sleeping in our car, but since that’s illegal, we suffered through the night until 6 AM and left for our next destination.We contacted the hotel several times afterward to request a refund, as the room was simply unlivable. We were repeatedly told they were “checking with the manager,” and then given an email address. Of course, the manager never replied. When we asked for a phone number, we were told: “We can’t provide that.” So if anything goes wrong during your stay, don’t expect any accountability or support. You’re on your own.If you are planning to stay here during the summer, CALL or WhatsApp the hotel in advance (+34 930 47 46 56) and insist you are not placed on the third floor. The conditions there are unsafe and they clearly know it, yet they still put guests there.

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• User:Mahons2014

  Trip type: Couples

  Gorgeous

  03 Jul 2025

  Stayed here with my husband for 4 nights in order to explore Valdemossa and surrounds. We are very happy with our hotel choice. Having read reviews we were worried about lack of air-conditioning with it being July however this wasn't an issue as room was very airy and the fans in the room were adequate.Even during busy season we had a peaceful sleep. Now for the best bits...The view! OMG, what a lovely welcome after travelling, the hotel has an authentic bohemian Mallorcan style, location is perfect with lots of lovely restaurants and bars to choose from, also easy to use the bus to visit Deia, Palma and Soller without a car. We would recommend car hire only if you plan on visiting more beaches as they are remote. Be warned of windy narrow roads re travel sickness.Huge thankyou to the staff for providing a clean room daily, lovely fresh breakfast and for your help with taxi transfers etc. As an additional touch there is now a gelato shop adjacent which is also owned by the friendly hotel owner and highly recommended.One piece of feedback would be to maybe provide a mirror in the room - only one small one in the bathroom.We would stay again and definitely recommend as a base to visit Mallorca.Rhian and Craig

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