Fergus Club Palmanova Park

Recent Reviews: 651

• User:xirnbruaddict

  Trip type: Family

  Great love it

  28 May 2026

  Just stayed for a week 3 times we have stayed here. Everything is great the food is really good and something for everyone. The entertainment team are out of this world. Claudia is the nicest person and great with everyone. Already book to come back in October Susana Cuesta, Owner at FERGUS Club Palmanova Park, responded to this review Dear xirnbruaddict,Thank you for returning to stay with us and for sharing such enthusiastic feedback. We are delighted that you enjoyed the food selection and found something for everyone once again.It is wonderful to hear your kind words about our entertainment team and the exceptional hospitality you experienced. Your recognition means a great deal to our team.We appreciate your upcoming October booking and look forward to welcoming you back for another memorable stay.Best regards,Susana Cuesta,Customer Experience.FERGUS Club Palmanova Park

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• User:Jessica L

  Trip type: Family

  Lovely week here as a family of 4 :)

  28 May 2026

  We had a lovely week here as a family of 4 :) The rooms were clean and tidy and were cleaned twice during the week. We had a room directly opposite the entertainment stage and main pool area. It was loud until 10pm- 11pm, we struggled the first night but then got used to the noise/kids were going to bed later. It was nice to have the option to be able to sit on the balcony and watch the entertainment from a distance. I paid extra for a safe. We didn’t eat at the snack bar as we were happy to wait until restaurant was open. In the restaurant, no queues at all and there was a range of different choices: I really like my fish, vegetable/Mediterranean, my husband loves his meat and rice, kids are more with the blander choices such as chips, pasta and pizza. Enjoyed the food and liked the theme nights (perfect opportunity to try new things). Couldn’t fault the breakfast choices either: from salad, fruit, cereals, bread, cold meats to full English breakfasts. We are not drinkers so unable to give an opinion on the alcohol. Plenty of choices of cold drinks and fresh water. I really like a cup of tea in the morning so I asked for a kettle in the room and took some teabags/sugar from the restaurant. Bought a small bottle of milk from lidl up the road which I stored in the mini fridge. We were a bit chilly the first two nights so we asked for extra blankets (weather changed and it got hotter after that, yay!) All staff were so nice and helpful. My 5 year old son absolutely loved Jose, and couldn’t wait to get him to high-5 him and his number of teddies at meal times.Kids LIVED in the pool (ages 5 and 8) :My son wore a swimming vest and was able to come down the slide and exit the pool on his own.Overall, looking back: we had a fantastic time and we would return to this hotel tomorrow, if we could. Susana Cuesta, Owner at FERGUS Club Palmanova Park, responded to this review Dear jessicalD8399YY,Thank you for sharing such a warm and detailed account of your family stay. We are delighted that the clean rooms, helpful team and entertainment contributed to a memorable week.It is wonderful to hear that the dining variety suited everyone and that the pools and slides were a hit with the children. Your notes on comfort touches, like extra blankets and a kettle, are much appreciated.We are thrilled you would return so enthusiastically and look forward to welcoming you back.Best regards,Susana Cuesta,Customer Experience.FERGUS Club Palmanova Park

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• User:Duncan S

  Trip type: Family

  Brilliant hotel, not a single fault to be found

  27 May 2026

  We honestly cannot find a single bad thing to say about this hotel! From the moment we arrived, everything exceeded our expectations. The food was absolutely fantastic, with plenty of variety and something for everyone, and the entire hotel was spotless throughout our stay.What really makes this place special, though, is the staff. Every single member of the team is genuinely friendly, welcoming, and always happy to help. The snack bar was constantly being replenished with a fantastic selection of food, so there was always something delicious available.The highlight of the holiday has to be the incredible facilities for children. The kids' club is brilliant, there's a games room with several consoles, a cinema room showing Disney films, and a huge range of activities running throughout the day. A special mention has to go to Gianfranco, the manager for being a lovely helpful, italian human & Dini, the head of the animation team, who was absolutely amazing. Dini and the entire team work tirelessly to make sure every guest has the best holiday possible and always go above and beyond with a smile.The kids' disco was a huge hit every evening, with the animation team bringing so much energy and fun, dressing up in different costumes each night and creating a fantastic atmosphere. The entertainment throughout our stay was varied, engaging, and enjoyable for all ages—there was never a dull moment.This is genuinely the best hotel we have ever stayed in, and it gave us memories that will last a lifetime. A huge thank you to everyone who made our holiday so special. We can't wait to return! Susana Cuesta, Owner at FERGUS Club Palmanova Park, responded to this review Dear Happyswans,Thank you for sharing such warm praise. We are delighted that your stay exceeded expectations, from the varied dining and spotless surroundings to the continually replenished snack offerings.It is wonderful to hear how much your family enjoyed the children’s facilities and entertainment. Your kind recognition of our team’s friendliness and dedication means a great deal to us and reflects our service philosophy.We appreciate your recommendation and look forward to welcoming you back for another memorable visit.Best regards,Susana Cuesta,Customer Experience.FERGUS Club Palmanova Park

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• User:Roving00854156130

  Trip type: Family

  Not the best

  18 May 2026

  Visited 11th-18th May as 3 adults and 2 children in interconnecting rooms. Rooms were decent size, we had rooms 1024 and 1025 which were inland view, but was nice and quiet as 1024 was a corner room. Beds were very firm though! Especially the pull out sofa. Not very comfortable for the children at all. It was around 16-20 degrees that week, some overcast days and it was really cold at night. No quilt in the room, just sheets and then a blanket that wasn’t even long enough to fit the whole of you. Couldn’t get heating to work. We arrived at around 11am and had to wait until 3pm for our room to be ready, luckily it was ready at 2pm. Food was horrible, we thought breakfast would at least be decent but it wasn’t. The eggs were stone cold, even though they had just been put out. Desserts at dinner times were warm. We only ate at the hotel on the first day, and ate out all the other days. Cocktails were pre made in a machine and vile. Only nice thing was the slush machine. Vodka tasted really cheap. My daughter became unwell on the 2nd day, after swallowing pool water and getting pool water in her ear. Which meant we was hotel room bound for the whole holiday after this. It’s not until we’ve got back home and took her to the doctors that they said she’s got food poisoning and a bad ear infection, from the water. My daughter had only eaten food at this hotel. Wish I flagged up her illness to the hotel doctor now. But made do with calpol until we got home.Pool water is freezing too! Unbearable to even put your feet in. Location of the hotel was ok. Only a 5/10 min walk into the main beach and strip of shops. But the hotel itself is surrounded more by residential area, with a Spanish school across the road.Don’t forget you have to pay tourist tax when you arrive. Ours was around €70 for 3 adults.We also had to pay for a safe for the week. This was around €30 but you get €5 back when you hand in the key. Pool towels are also €10 each. Luckily, we took our own. We wouldn’t return to this hotel. But would return to Palmanova. Susana Cuesta, Owner at FERGUS Club Palmanova Park, responded to this review Dear Roving00854156130,Thank you for sharing your detailed feedback from your May stay with your family. We are sorry to learn that several aspects, from bedding comfort to breakfast and bar offerings, did not meet expectations.Our aim is to provide well-prepared cuisine, relaxing rooms and a welcoming experience for guests of all ages, and we regret that your visit fell short of this ideal. We appreciate your comments regarding facilities, amenities and location.Please note that pool towels deposit is fully refundable.We hope to have the opportunity to welcome you again for a much improved stay.Best regards,Susana Cuesta,Customer Experience.FERGUS Club Palmanova Park

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• User:A4746NOalexp

  Trip type: Family

  Beautiful early May bank holiday family getaway

  07 May 2026

  We stayed here for a short early May bank holiday getaway to celebrate my daughter’s 9th birthday, and we really couldn’t fault the place — everything was pleasant, welcoming, and friendly throughout our stay. Check-in took less than 5 minutes as we provided all passport info in advance online. The hotel kindly surprised us with an upgrade to beautiful Magnus rooms with jacuzzis on the ground floor, right by the pool. As we were travelling with grandparents, we also had interconnecting rooms, and both were beautifully prepared on arrival. The rooms included coffee machines, fridges stocked with bottled water, and everything was laid out very conveniently. Housekeeping was excellent and the rooms were spotless every day, however the hotel is clearly quite old yet very well maintained and fairly recently renovated. Despite being poolside, noise levels were never an issue, and the evening entertainment finished at a reasonable hour, so we always had a good night’s sleep. The air conditioning was also fantastic — powerful enough to keep the room cool, yet quiet enough to sleep comfortably.The food was what you would typically expect from an all-inclusive buffet, with plenty of choice at every meal. Evening dinners were themed, and we especially enjoyed the Mexican night. Drinks were fairly basic, with most cocktails being pre-mixed and quite weak, while the more premium options came at an extra cost. That said, the paid cocktails were excellent — I had a beautifully presented Mojito for €8.80 that was genuinely lovely.The pools were very clean and well-maintained, with lifeguards always on duty, so everything felt very safe. Floaties not allowed, only small swimming rings and noodles. The only downside was that none of the pools are heated, and the water was freezing cold this early in May. We also had some rain and cloudy weather. Thankfully, our jacuzzi more than made up for it. The children’s slides and inflatable pool ball were an absolute hit with the kids.There were plenty of sunbeds around both pool areas, and unlike many resorts, very few were reserved early in the morning, so we never had any trouble finding a spot. Some families seem to claim a spot as theirs every day, but that's certain Brits for you, and outside of the hotel's control. The animation team also seemed to do a fantastic job keeping the younger children entertained. My daughter is 9 now, so she wasn't very interested, and they didn't really involve the older ones. Mini Disco looked very popular from afar. Overall, this was a great-value holiday and we would definitely return. We booked our holiday through Jet2 Holidays and everything was seamless from start to finish. We actually whizzed through the airport and were also the first ones to be dropped off at the hotel since it's only 20 minutes away from Palma airport. Great job Fergus Club Palmanova Park for such a lovely stay! Susana Cuesta, Owner at FERGUS Club Palmanova Park, responded to this review Dear A4746NOalexp,Thank you for sharing such detailed and thoughtful feedback about your family getaway.We are delighted that your upgraded rooms, housekeeping standards, efficient check-in and poolside atmosphere contributed to a relaxing stay. It is wonderful to hear you enjoyed the themed dinners, safe pool areas and convenient amenities.Your recognition of our team’s warm service and value means a great deal to us, and reflects our commitment to welcoming, comfortable stays for all ages.We look forward to welcoming you back soon.Best regards,Susana Cuesta,Customer Experience.FERGUS Club Palmanova Park

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