Globales Apartamentos Cala Vinas

Recent Reviews: 4392

• User:Beachbeach61

  Trip type: Couples

  Mixed!

  01 Nov 2025

  I really wanted to "big up" this wonderfully situated hotel on the Cala Vinyas coast but more and more niggling things happened as the week went on. No doubt this is a wonderful place to be.....the minute you walk in you can't help head straight over to floor to ceiling windows to marvel at the sea ahead and the pool below. We booked a standard room and were pleased to have a sitting room with a TV as well as our bedroom with a balcony (room 1101) Enjoyed the view of the village ahead...watching the kiddies sneaking into the hotels sport court for ball games and the local business people trying to park every morning! Also great view of the mountains and Magaluf Bay.We went all inclusive and, although the temperature of the food was hit and miss, we always found something for the evening meal. Breakfast is easy wherever you stay as there is something for everyone everywhere. The bar near the pool was the only one open during the day so got quite busy, but the staff were always upbeat and efficient. Although the rooms have kettles etc it would have been nice to have the tea and coffee machines working at lunch and evening in the dining room.The rooms are very very tired....and talking to guests who have been visiting for years, it seems nothing is ever changed. Our floor tiles were curling up at the sides, my headboard had a tear in it, the shower drain hadn't been emptied for a while as the floor flooded everytime we showered and there was a decidedly foisty smell in the wardrobes. These are things the room attendants should pick up on. I also noted a couple of toilets in the public areas that didn't have working locks.....so annoying. The sofa bed had such a strong chemical spray smell (which made me cough each time I walked in) it made me wonder what it was hiding!!! We enjoyed sitting around the pool, walking over to the beach and swimming back to the hotel (the water was much warmer than the pool!) and walking around the village and the 20 minute walk to Magaluf for a bit of shopping. The reception staff were very helpful, unlike the duty manager I approached (discreetly) at breakfast when I found a black hair in my porridge and told me to "wait" then dashed off - never to return! I did keep giving the place the benefit of the doubt but my husbands food poisoning on our last night was the thing that tipped my feeling to the place deserving a mediocre score. This was the end of the season but even so, we'd all payed good money. Oh be aware....the standard rooms have no sun whatsoever (not sure if it's because it's October) and no upgrade was available. Martina Duty Manager, Guest Services / Front Office at Globales Cala Vinas, responded to this review Dear Guest,Thank you very much for taking the time to share such a detailed review following your stay at Globales Cala Viñas. We’re pleased to know that you appreciated our beautiful seaside location, the helpful reception team, and the service provided by our bar staff. It’s wonderful to hear you enjoyed the views, nearby walks, and relaxing moments by the pool and beach.At the same time, we’re genuinely sorry that certain aspects of your stay did not meet your expectations. We take note of your constructive observations regarding room maintenance, cleanliness, and temperature of the food, as well as your comments about the service you received at breakfast. Please rest assured that these matters have been shared with the relevant departments so we can continue to review and improve the guest experience.Our team works hard every day to provide a comfortable and enjoyable environment, though we understand that we may not always achieve perfection for every guest. Still, your feedback is invaluable in helping us to focus our ongoing efforts.We truly appreciate your honesty and the time you’ve taken to share such thoughtful feedback. We hope that, despite the shortcomings you encountered, you still took away some pleasant memories of your time in Cala Viñas.Kind regards,Management TeamGlobales Cala Viñas

  Read more

• User:eliza c

  Trip type: Family

  Not 4 star hotel experience what paid for

  01 Nov 2025

  This is not a 4 star hotel. The hotel looks nice, scenery lovely. Indoor heated Pool was freezing cold, the Jacuzzi hot tub was freezing cold. How can this be when it clearly states heated this is incorrect and lots of guests were complaining but again hotel Staff were not bothered when you told them, The food in restaurant even when they had cooked and placed on plate was not even warm. Told staff numerous times about it being cold was told will tell the chef, but there was different chefs actually cooking the food and not one chef had temperature guage to see the tempersture when placing on your plates and lots food was placed on trays that were also cold so when you was picking ot up with tongs was already cold, lots of food was left on plates and wasted. Unfortunately unless you wanted to walk or attempted to ask for a taxi you are stuck there and this was being told by the TUI reps and also if rains then taxi's dont even turn up. There is only local spar shops for snacks no other places around for places to eat food. Noticed everyone was getting up early and placing towels on the outdoor loungers so they got their spaces everyday, even when they went to their rooms of for something to eat they were left. Its a shame they dont have certain areas for smokers because no matter where you went to sit by the pool you was getting constant cigarette and vape smoke in your face, even smoking vapes inside the hotel but staff ignored them. The bar staff upstairs were all lovely and chatty. Went into the cave and had a drink in there which was lovely hearing the sea and seeing the beautiful lights they had inside. Was beautiful when it was dark. Martina Duty Manager, Guest Services / Front Office at Globales Cala Vinas, responded to this review Dear Guest,Thank you for taking the time to share your thoughts following your recent stay at Globales Cala Viñas. While we’re pleased to know you appreciated the hotel’s lovely setting and our friendly bar team, we’re genuinely sorry to hear that certain aspects of your experience did not meet your personal expectations.Our team works hard every day to provide a welcoming environment and enjoyable experience for all our guests. However, we understand that preferences and expectations can differ, and while we strive to please everyone, we acknowledge that it’s not always possible to meet every individual’s ideal.Please rest assured that your feedback has been shared with the relevant departments, as we continuously look for ways to improve both our services and facilities. We appreciate your honesty and the time you’ve taken to share your impressions, and we wish you all the best in your future travels.Kind regards,Management TeamGlobales Cala Viñas

  Read more

• User:patsyaitken

  Trip type:

  Steve and Pat

  31 Oct 2025

  Brilliant stay staff very helpful will stay again. Food was varied and very good. Entertainment in the lounge bar was excellent, however the Pool bar entertainment could be improved. Martina Duty Manager, Guest Services / Front Office at Globales Cala Vinas, responded to this review Dear Steve and Pat,Thank you very much for sharing your feedback following your recent stay at Globales Cala Viñas. We’re delighted to hear that you had a brilliant stay and that our helpful team, varied food options, and lounge bar entertainment contributed to an enjoyable experience.We also appreciate your constructive comment regarding the pool bar entertainment. Your feedback has been shared with the relevant department, as we are always striving to enhance our guests’ overall experience.It’s wonderful to know you plan to return, and we look forward to welcoming you both back soon for another relaxing and enjoyable stay.Warm regards,Management TeamGlobales Cala Viñas

  Read more

• User:vickywestall

  Trip type:

  Clean, spacious & welcoming hotel

  31 Oct 2025

  We stayed here for a short break & was very impressed by the cleanliness & staff working at this hotel. We were made to feel very welcome & nothing was too much trouble. The selection of foods & drinks on offer was very impressive. The pool area was kept so clean & tidy. The bar staff are very friendly & professional & the entertainment team were also really good & did as much as they could even though it was very quiet at the time we visited. I would definitely recommend this hotel & would go back myself. Martina Duty Manager, Guest Services / Front Office at Globales Cala Vinas, responded to this review Dear Guest,Thank you for taking the time to share such a lovely review following your recent stay at Globales Cala Viñas. We’re delighted to know that you enjoyed your short break and appreciated the cleanliness, friendly atmosphere, and service provided by our dedicated team.It’s wonderful to hear your kind words about our food and drink selection, the pool area, and our entertainment team — your comments mean a great deal to everyone here who works hard to ensure our guests have a memorable experience.We truly appreciate your recommendation and are thrilled to know you would choose to return. We look forward to welcoming you back soon for another relaxing and enjoyable stay.Warm regards,Management TeamGlobales Cala Viñas

  Read more

• User:Claire S

  Trip type: Couples

  Great experience

  29 Oct 2025

  had the best experience and service from all staff but most of all bibi at the v.i.p bar always has a smile and very helpful and friendly could not do more for us and because of this we will definitely be coming back thank you bibi from your Scottish friends and cannot wait to have the same experience next time he is a legend. Martina Duty Manager, Guest Services / Front Office at Globales Cala Vinas, responded to this review Dear Guest,Thank you so much for sharing your kind words and for choosing Globales Cala Viñas for your holiday. We’re delighted to hear that you had such a wonderful experience and that our team — especially Bibi at the VIP bar — helped make your stay so memorable.Your lovely comments will be passed on to Bibi and the rest of our staff, who will be thrilled to know their efforts contributed to your enjoyment. It’s always rewarding to hear that our guests are looking forward to returning — we can’t wait to welcome you back for another fantastic stay.Warm regards,Management TeamGlobales Cala Viñas

  Read more