Globales Apartotel Bouganvilla

Recent Reviews: 2602

• User:I8919AAamberk

  Trip type: Family

  Mid.

  11 Apr 2026

  Location- was okay but the shuttle to the beach was always so busy so you had to walk and it was like a 20 minute walk so not ideal especially not if it’s hot.Atmosphere- not great, most of the guests were disrespectful, for example, the would go to the buffet and leave with bags full of food leaving nothing for everyone else, you had to queue for ages to get a table at dinner and the food wasn’t even nice, and during the day there was no sunbeds and the pool was overly busy, there was too many people for the amount of space they had.Rooms- they were okay, not good not bad Value- i personally don’t think it was worth it, we went as a cheap last minute get away but honestly don’t bother, it wasn’t a very nice hotel and definitely too expensive for what it is.Cleanliness- it was clean enough but not good either, around the pool was grubby and the rooms weren’t amazing either.Noise level- our room was right next to the evening entertainment which went on until much later than it should as it was really loud and impossible to sleep until it finished at like 11 or 12.Service- was okay. The staff were okay but not the best, the lifeguards in the waterpark were nice but apart from that it didn’t seem like anyone else wanted to be there.Amenities- the waterpark was good except as it was quite small you’d get bored of it after one day, the pool was always so busy and there was no space to actually swim or play games, the food wasn’t very nice, i found it hard to find something to eat at most meals and the entertainment was the mid level stuff you’d expect at a place like this. Overall i wouldn’t bother it’s not worth the money you’re better off going somewhere else or saving your money.

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• User:Michelle s

  Trip type: Family

  Enjoyable holiday. Could not fault any of it. I had a really good time.

  02 Jan 2026

  I stayed here in July for 1 week with family 3 boys (6,12.13). I was nervous booking because of the reviews but I have to say we really enjoyed it.Its a great resort has everything you need. The water park was great thats were we spent most of the time. The main pool was very busy and loud not for us. The food was lovely great variety between the restaurants. The pizza restaurant was very nice there pizza was great. The accommodation was basic but clean and everything we needed in it. Not very fancy but it will do. It was cleaned every day.Facilities great and entertainment good. The free bus to and from beach was brilliant.We went to the pirate show it is pricey but well worth going we had a great time there.I will definitely return again.

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• User:trev888

  Trip type: Family

  Gone down hill a bit.

  07 Nov 2025

  we've been Back here I've been here 6 years ago. I'd say its gone slightly down hill. In particular the food has gone down hill. My biggest problem was the bacon has been been replaced by fried sliced spam but the choice is less. The queues were much bigger I think this is because the opening times are less. there was 7 of us and we struggled to find somewhere to sit. the queue at the bar in the entertainment tent was really ridiculous. The rooms were good though, pools nice and the grand kids enjoyed it. overall we enjoyed it for the money. Globales Bouganvilla Quality Manager, Guest Services / Front Office at Globales Bouganvilla, responded to this review Dear guest,Thank you for taking the time to share your feedback and for returning to stay with us after several years. We truly appreciate your loyalty and your honest comments about your recent experience. We are pleased to hear that you found the rooms comfortable, enjoyed the pools, and that your grandchildren had a great time. However, we are sorry to learn that some aspects of your visit did not meet your expectations, particularly regarding the food selection, queue times, and seating availability. Please be assured that your feedback has been shared with the relevant departments so we can review our current operations and identify opportunities for improvement. We value your constructive comments, as they help us enhance the experience for all our guests. We hope we will have the pleasure of welcoming you and your family back in the future and providing a stay that fully meets your expectations.Kind regards,Globales Bouganvilla Quality Manager

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• User:fc_1990

  Trip type: Family

  Over all a great holiday

  01 Nov 2025

  We have just got back from an 11 night stay as a family of 4, kids aged 8 and 4. Stayed 21st October- 1st Novemeber. Before we arrived we contacted the hotel and asked for a room on the top floor and in a quiet area. We had a one bed apartment which backed on to the water park which was perfect for us. Check in was smooth and the lady who checked us in explained everything and explained the app and was very friendly. The roomsThe rooms are basic and dated but clean. Cleaners came in every day, changed towels daily and bedding often. We found the rooms fine for what we needed. If you have older children I would recommend getting a two bed apartment as the sofa beds are a bit small. The poolsWe spent most our time in the splash world which was perfect for our kids. Our eldest really enjoyed the water slides and our youngest enjoyed the splash pad and the little slides and pool. Yes the pools are cold but honestly once you’re in they are pretty refreshing. Life guards were great always up for a laugh with the kids and did a great job. Splash bar was good for drinks and had hotdogs, burgers, chips and chicken nuggets etc always on hand to help yourselves. Never had an issue getting a sun bed. FoodThe first week we were there the queues for food were long! But they moved quickly! Our favourite place to eat was the pizzeria. They had a great selection of food something for everyone. We never once saw any flies on the food. The food sometimes wasn’t always the hottest but tasted good nonetheless. We always found something to eat. As our holiday went on the restaurants did start to close down as it was coming to the end of the season. But all places we dined had a good selection of food. Breakfast was great for the kids with a wide selection of pastries, pancakes, cereals, fresh fruit and then your traditional English breakfast bits. We enjoyed the food although it did get repetitive towards the end of the holiday. Entertainment Our kids didn’t attend the kids club so can’t comment on that. The animation team did seem to work extremely hard and even when having their teas would be interacting with the children. The entertainment was all a little late for our two. We attended the mini disco which began at 8pm but by the time it had finished they were tried so we never saw any of the night time shows. Yes there are extra costs for bouncy castles and trampolines etc we didn’t spend any money on these as our kids weren’t interested. We spent 4 euro on a light up slingshot flyer which they were more than happy with rather than 12 euro for bouncy castles. We spent two days at the beach which is around a 15-20 min walk from the hotel or you can catch the free bus. We only used the bus once. Bit of advice don’t get the first bus of the day or the first bus after lunch as these are rammed full and not pleasant. The beach is lovely with some lovely beach restaurants and shops. All the staff we encountered at the hotel were lovely and couldn’t do enough for you. They work incredibly hard to make sure you have a good time. As we came at the end of the season the hotel did begin to shut down. So please bear this in mind if you’re planning on visiting in the last week. We thought half term week would be busy but it was so quiet. There are 3 restaurants on site. The pizzeria was the first to close on the Monday of our last week, followed by la tasca which closed on the Tuesday night which only left the main buffet restaurant open for the rest of the week. The mini mart shop also shut early in the last week leaving only the spar shop open. This wasn’t an issue for us but just bear in mind if you like a lot of choice. Over all we had a great stay and we would come back in the future if the price was right. Globales Bouganvilla Quality Manager, Guest Services / Front Office at Globales Bouganvilla, responded to this review Dear guest,Thank you very much for your detailed review. We are delighted to hear that you and your family enjoyed your stay with us, especially the splash world, pools, and friendly service from our team. It’s wonderful to know that the check-in process was smooth and that the room location suited your family’s needs. We appreciate your honest feedback regarding the rooms, food, and end-of-season closures. While our apartments are designed to be comfortable and functional, we are always reviewing ways to improve their appeal. Regarding dining, we try to ensure variety across all our restaurants, and as you noticed, as the season comes to a close, some outlets may close early due to lower occupancy. This allows us to concentrate resources and maintain quality in the remaining restaurants, while still offering a wide selection, as you experienced. We are glad to hear that your children enjoyed the splash pools and that the lifeguards and animation team made their stay fun. Thank you also for noting our staff’s hard work, our team always strives to provide a welcoming and enjoyable experience for families. We hope to have the pleasure of welcoming you and your family back in the future for another relaxing holiday!Kind regards,Globales Bouganvilla Quality Manager

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• User:phils322

  Trip type: Family

  Very very decent. Excellent value for money

  28 Oct 2025

  Family of 5. 3 kids 15,12,8. First up. There is no gym at the hotel. We knew this from booking as their was no mention of the gym in the facilities section when you looking through the hotel and photos. But you are still hopeful. Me and my oldest went to a gym about 15 mins walk (very easy to find) called RusFit and was one of the best gyms I’ve ever been in. Had everything and for reasonable prices. Hotel is very child friendly. However our room was very noisy with table tennis tables immediately outside, and the sleep situation was not helped by the maintenance team using a very noisy leaf blower outside our room every morning around 8am for 15-30 mins. Rooms are dated, however they are clean, tidy and beds are fine. There’s a medium sized fridge in the room which is super handy. Hotel is very child friendly, some cracking splash parks for the wee ones and decent slides. Although the 4 lane slide tears shreds off your back so I’d avoid that at all costs!! But the pools were fantastic, a bit cold, but fine once in! Bus to the beach (and shops!) was very handy! All staff extremely friendly. Wee shops in the hotel grounds weren’t too expensive. All in all, a solid 10 days holiday. If there was a gym we would easily go back. Unfortunately we are a keep fit family. Globales Bouganvilla Quality Manager, Guest Services / Front Office at Globales Bouganvilla, responded to this review Dear Guest,Thank you very much for taking the time to share your review and for choosing Globales Bouganvilla for your family holiday! We’re delighted to hear that you and your family had a great stay and found our hotel to be excellent value for money.It’s wonderful to know that your children enjoyed the splash parks and slides, and that you appreciated our spacious pools, convenient bus service to the beach, and the friendly atmosphere provided by our staff. We’re also pleased you found the nearby gym suitable for your fitness needs.Your kind comments about the cleanliness of the rooms are greatly appreciated. We’re thrilled your family had such a fun and memorable 10-day holiday with us, and we hope to have the pleasure of welcoming you back again soon!Kind regards, Globales Bouganvilla Quality Manager

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