Globales Panama

Recent Reviews: 2480

• User:AlexSorbetRecruitmnt

  Trip type: Couples

  AVOID AT ALL COSTS

  16 Apr 2026

  Pathetic hotel, advertises the world and all was closed. Cocktails were horrendous machine made. All the mentioned included items were at an additional cost, the snack bar was poorly stocked and rarely rotated. We were ultimately underwhelmed and will not be returning to this hotel. Strongly advise against. Globales Panama, Marketing at Globales Hotel Panama, responded to this review Dear Alex,Thank you for sharing your feedback. We are truly sorry to read that your experience did not meet your expectations.We would like to clarify that all services and facilities included in each board basis are clearly specified, and any additional services are communicated accordingly. Regarding our bar service, our cocktails follow standard preparation procedures to ensure consistency and quality for all guests.We also take note of your comments about the snack bar and will review them with the relevant team to ensure our offering continues to meet our standards.We regret that your stay was not as enjoyable as it should have been and appreciate your feedback, as it helps us to continuously improve our services.Kind RegardsGlobales Quality Manager

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• User:Susan H

  Trip type: Couples

  7 Night stay

  02 Apr 2026

  Stayed at this hotel for 7 nights.food in restaurant was same every day breakfast had to be heated up in microwave provided we had to to wait till the large groups of older residents had been served lucky to get fed. Room was excellent housekeeping was perfect. Staff in bar were lovely Jose was great. No entertainment to be seen even if they was you could not get a seat as room was full again with older residents. Location was great close to beach 5 min walk.Mrs H Globales Panama, Marketing at Globales Hotel Panama, responded to this review Dear Susan H,Thank you for taking the time to share your feedback following your 7-night stay. We are delighted to hear that you found your room excellent and that our housekeeping team met your expectations. It is also wonderful to know that you enjoyed the service in the bar, and we will be sure to pass your kind words on to Jose and the team.Regarding your comments about the restaurant, we would like to inform you that we follow strict temperature control procedures and maintain detailed records to ensure all food is served according to the highest standards. In addition, we operate a rotating menu to provide variety for our guests throughout their stay. We are sorry if this did not meet your personal expectations on this occasion.We also appreciate your feedback regarding entertainment and seating availability, as well as busy periods in the restaurant, and we will continue working to enhance the overall guest experience.On a positive note, we are pleased that you enjoyed our location and proximity to the beach. We hope to have the opportunity to welcome you again in the future.Kind RegardsGlobales Quality Manager

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• User:Natalie F

  Trip type: Couples

  Average stay overall, wouldn’t return

  01 Apr 2026

  We stayed here for four nights and found the experience fairly average overall. The rooms are nicely presented, but cleanliness could be improved, as there was noticeable dust. Housekeeping also seemed limited to just changing towels each day. The room lacked basic amenities such as tea and coffee facilities, which was disappointing for a hotel advertised as 4 star.One of the main drawbacks was the noise the walls are very thin, making it easy to hear everything from neighbouring rooms.The food was also quite average, with slow service at times and limited availability, as dishes often ran out.On the positive side, the location is excellent, just a short five-minute walk to the beach, and the reception staff were helpful and quick to resolve an issue we encountered.We didn’t see any entertainment during our stay, so we can’t comment on that aspect.Overall, while it’s fine for a short stay, it didn’t meet expectations, and we would be unlikely to return. Globales Panama, Marketing at Globales Hotel Panama, responded to this review Dear Natalie F,Thank you for taking the time to share your feedback following your recent stay with us.We are pleased to read that you appreciated the presentation of the rooms, our convenient location close to the beach, and the helpfulness of our reception team. Your kind words will certainly be shared with them.Regarding your comments, we would like to highlight that our housekeeping service follows established standards to ensure rooms are maintained throughout the stay. Similarly, our dining service is organized to provide a continuous selection of dishes during service hours, catering to a variety of preferences.As for the room amenities and overall facilities, these are aligned with the services and features offered within our hotel category. The atmosphere within the hotel may vary depending on occupancy levels and guest activity at different times.We appreciate you sharing your impressions, and we hope to have the opportunity to welcome you again in the future.Kind regards,Globales Quality Manager

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• User:Pam E

  Trip type: Couples

  Poor experience all round

  25 Oct 2025

  Lovely hotel. Food poor and cold. All inclusive drinks poor. Staff poor. Antonio in the bar was excellent. Rooms not cleaned to a good standard. Globales Panama, Marketing at Globales Hotel Panama, responded to this review Dear pameD1369XV,Thank you for sharing your opinion. We are glad to know that you found our hotel lovely and that you appreciated the service provided by Antonio — we will be sure to pass on your kind words to him.Regarding your other comments, we would like to clarify that all food temperatures are checked daily and are within the required health and safety standards. We are sorry if the selection or presentation did not meet your personal expectations.As for room cleaning, our housekeeping team works daily following strict quality protocols. However, we regret if on this occasion the service was not up to your satisfaction — our reception is always available to address any issue immediately during the stay.We appreciate your feedback, which helps us improve, and we hope to have the opportunity to welcome you again for a more positive experience.Kind regards,Globales Quality Manager

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• User:Christine B

  Trip type: Couples

  Not four star hotel

  23 Oct 2025

  I don’t know how this is classed as a four star hotel, for an adult only hotel they do a great kids menu , the food was horrendous nothing was hot, same food over and over all week, staff not very friendly, tea and coffee facilities in room but not replenished at all through out the week we had to go to reception and ask for things. No poolside entertainment at all, and evening entertainment was almost non existent apart from bingo every night. A couple of days soft drinks machine in bar area was only giving out water. Long queues in bar in the evenings because only one bar person serving and he had to stop to make cocktails, definitely not worth going all inclusive. Globales Panama, Marketing at Globales Hotel Panama, responded to this review Dear OnAir465693,Thank you for taking the time to share your opinion. We are sorry to hear that some aspects of your stay did not meet your expectations.We would like to clarify that our hotel meets all the official standards required for its 4-star rating, and all our services are detailed both on our website and at the time of booking. Our culinary offer is reviewed daily, and food temperatures are checked during every service to ensure they remain within the required quality standards.As for the tea and coffee facilities, these can always be replenished upon request at reception — our team is available 24 hours a day to assist with any needs.Regarding entertainment, we offer a varied programme adapted to our adult-only clientele, combining live music, shows, and activities throughout the week. We are sorry if this did not match your preferences during your stay.We appreciate your feedback, which helps us continue improving, and we hope to have the opportunity to welcome you again for a better experience.Kind regards,Globales Quality Manager

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