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Grupotel Acapulco Playa

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Grupotel Acapulco Playa

locationPlaya de Palma, Majorca

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About Grupotel Acapulco PlayaAbout Grupotel Acapulco Playa

Location

This luxurious hotel is located in the centre of the tourist district, just across the palm tree-lined promenade from the kilometre-long sandy beach. A range of restaurants, shopping venues, bars, nightclubs and links to the public transport network are located in the hotel's immediate vicinity. The airport is 7 km from the hotel.

Facility

The hotel has 143 rooms, including 6 single rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available for a fee. A fax machine is available for guests' business needs.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. Guests can enjoy the sea view from a balcony or terrace. Guests are sure to get a good night's sleep in the sofa bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. Those who wish to stay active while on holiday can enjoy tennis and horse riding. For a fee, cycling/mountain biking is also available. With windsurfing, snorkelling and diving available, the hotel also caters to water sports enthusiasts. Indoor facilities and activities also include a gym and table tennis or, for a fee, billiards. A spa, a sauna and steam bath are available in the wellness area. In the evenings, guests can unwind to live music.

Meals

Dining facilities include a dining room, a café and a bar. The non-smoking restaurant provides high chairs for children. Half board is offered as a catering option. A delicious and varied buffet is prepared for breakfast and dinner. Special culinary options, such as vegetarian dishes, are also available. The chefs prepare delicious specialities during the show cooking. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

VISA is accepted as payment at the hotel.

Amenities at Grupotel Acapulco Playa Amenities at Grupotel Acapulco Playa

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Bars / Pubs

20 m

Restaurants

50 m

Public Transport

50 m

Nightclub

500 m

Shopping opportunities

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

261

Very Good

129

Average

29

Poor

12

Terrible

16

Recent Reviews: 447

  • User:paul f

    Trip type: Couples

    Great weekend break

    rating06 Dec 2025

    Friendly hotel great staff and super location and value for money which all made for a memorable weekend away with good evening entertainment and super buffet breakfast

  • User:Frans v

    Trip type: Couples

    A perfect week at grupotel acapulco

    rating25 Nov 2025

    Very good hotel Perfect locationNice atmosphereClean roomsService okGood personnelNoise level okIn one word: it was very good and high level

  • User:Echelle M

    Trip type: Friends getaway

    If in Mallorca you must stay here! The location could not be better. The hotel was beautiful and the staff were amazing!

    rating29 Sept 2025

    Location, Location, Location!!! This hotel is steps away from the beach and we had amazing views of the beach and sunset from our balcony. The hotel room and grounds were immaculate. The outdoor pool area was excellent. The front desk person that checked us in was AMAZING ( I wish I had gotten his n...
    Read more

  • User:Frank W

    Trip type: Couples

    Still coming back.

    rating19 Sept 2025

    Very good hotel. We come here several times a year and we will come back. It's on a quiet location, just behind Balinario 9.

  • User:Venture305291

    Trip type: Couples

    Nice experience

    rating27 Aug 2025

    Great service, kind stuff, delicious food, clean and nice rooms, adult only hotel, warm welcome with sparkling wine….

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