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Grupotel Acapulco Playa

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Grupotel Acapulco Playa

locationPlaya de Palma, Majorca

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About Grupotel Acapulco PlayaAbout Grupotel Acapulco Playa

Location

This luxurious hotel is located in the centre of the tourist district, just across the palm tree-lined promenade from the kilometre-long sandy beach. A range of restaurants, shopping venues, bars, nightclubs and links to the public transport network are located in the hotel's immediate vicinity. The airport is 7 km from the hotel.

Facility

The hotel has 143 rooms, including 6 single rooms, which are located on 4 storeys and are reachable by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available for a fee. A fax machine is available for guests' business needs.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. Guests can enjoy the sea view from a balcony or terrace. Guests are sure to get a good night's sleep in the sofa bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

Sport

The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. Those who wish to stay active while on holiday can enjoy tennis and horse riding. For a fee, cycling/mountain biking is also available. With windsurfing, snorkelling and diving available, the hotel also caters to water sports enthusiasts. Indoor facilities and activities also include a gym and table tennis or, for a fee, billiards. A spa, a sauna and steam bath are available in the wellness area. In the evenings, guests can unwind to live music.

Meals

Dining facilities include a dining room, a café and a bar. The non-smoking restaurant provides high chairs for children. Half board is offered as a catering option. A delicious and varied buffet is prepared for breakfast and dinner. Special culinary options, such as vegetarian dishes, are also available. The chefs prepare delicious specialities during the show cooking. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

VISA is accepted as payment at the hotel.

Amenities at Grupotel Acapulco Playa Amenities at Grupotel Acapulco Playa

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

    • -

      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Foyer

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

  • Sport/Entertainment

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tennis

    • -

      Windsurfing

LocationLocation

Around this property:

Bars / Pubs

20 m

Restaurants

50 m

Public Transport

50 m

Nightclub

500 m

Shopping opportunities

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

245

Very Good

128

Average

29

Poor

12

Terrible

16

Recent Reviews: 430

  • User:Climber44047620266

    Trip type: Solo travel

    Everything was perfect!

    rating18 Aug 2025

    The hotel exceeded my expectations. Everything was amazing. The staff, the pools, the location. I enjoyed every single moment. Thank you for everything!

  • User:Gillypops474

    Trip type:

    INCONSIDERATE, UNAPOLOGETIC AND NO MANAGEMENT

    rating14 Aug 2025

    My daughter and I stayed here for three days, and paid a premium price for what I believed would be a premium stay. However it was far, far from that, and we both left feeling very disappointed and let down. On check in, no real welcome or even shown how to get to our room, until we both looked lost...
    Read more

  • User:Валентина С

    Trip type:

    DO NOT RECOMMEND!!!

    rating13 Aug 2025

    I didn't think I would have to write such a review. I work in the hospitality industry in Egypt and I have never seen such an attitude towards guests. This is the worst hotel I have ever been to. We checked in last night around 9:30 pm as we had a late flight. We wrote a letter to the hotel about a ...
    Read more

  • User:Valerie M

    Trip type: Couples

    Absolutely no complaints

    rating30 Jul 2025

    Beautiful hotel and staff are lovely and speak English well. Rooms excellent. Breakfast amazing. Very clean rooms and comfortable bed and showers have glass doors, no shower curtain.

  • User:Eeva R

    Trip type: Family

    Not worth the price

    rating11 Jul 2025

    Noisy hotel. The cleaners started shouting early in the morning, the residents were noisy until late at night. Clean although. Sea view was only a partial sea view on first floor. Food average. The different types of coffee were terribly thin slurs. Very nice personal, good service. Last year we wer...
    Read more

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