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Grupotel Los Principes & Spa

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Grupotel Los Principes & Spa

locationPort d' Alcudia, Majorca

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About Grupotel Los Principes & SpaAbout Grupotel Los Principes & Spa

Location

This hotel is located in Playa de Muro, right on the beach.

Facility

The complex has a lift and features 221 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. A telephone, a flatscreen television and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The complex has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, basketball, crazy golf and golf. Water sports enthusiasts are offered diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a nightclub.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Payment

The complex accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Grupotel Los Principes & Spa Amenities at Grupotel Los Principes & Spa

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

5.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

383

Very Good

255

Average

103

Poor

29

Terrible

32

Recent Reviews: 802

  • User:Gail D

    Trip type: Solo travel

    Lovely relaxing stay.

    rating25 Oct 2025

    I had a lovely stay at the Grupotel Los Principes.The staff were so helpful and friendly. The room was good and clean. I liked the allocation of a table in the restaurant for the duration of the stay. The food was excellent and varied.I did opt for a sunbed on the beach as less crowded than the gardens.The Spa was excellent.Overall a lovely relaxing holiday.

  • User:Steve J

    Trip type: Friends getaway

    Standard excellence from los Príncipes

    rating20 Oct 2025

    This is our 9th consecutive visit to Los Príncipes. My old work colleague and I cycle Spring and Autumn and the service from Huerzeler, the attached bike station, is excellent - as is the hotel. Visiting Los Principes is like going home, the hotel has everything you need and I’m sure most of the hotels in plays de muro are the same; where los principes excels is in the friendliness and professionalism of the staff. As I said we have been visiting 2 or 3 times a year since 2021 and all the original staff are still there - evidence of a happy hotel. Can’t wait to return in April 26. P.s forgot to say the food is delicious

  • User:VJaneP66

    Trip type: Family

    A favourite escape …

    rating19 Sept 2025

    This hotel never disappoints. The setting is perfect on a lovely sandy beach with plenty of sunbeds for guests to use on a grassed area two minutes from the sea. This is our third visit. My sister and I find the rooms of a good standard with everything you need including fridge and free safe. The great restaurant offers a very wide and varied choice of breakfasts foods and dinners with lots of fresh fruit. The staff are very welcoming and helpful. There are normally only a small handful of Brits who stay here, as it’s very popular with Germans. The hotel is also ideally situated for buses and local shops.

  • User:Global438755

    Trip type: Family

    Familiar, easy, near everything but needs a refresh.

    rating05 Sept 2025

    We been going for 10+ years and whilst it’s a good hotel, literally in the beach with everything else at the finger tips, it’s not a 4-star hotel and some of the staff let it down. Most a super friendly and helpful, some are a stand off-ish and offer no flexibility. Our towels go absolutely soaked Imi a flash flood by the pool, I asked if we could change them and was told to ask the towel lady and pay for the change. It’s not like I purposefully threw them in the pool.There’s no appreciation for long-term returning guests and there are simply too many other nicer competing hotels for Los Principes to be what it is and expect to be accepted as a 4-star establishment

  • User:Denys K

    Trip type: Family

    Not 4-Star Standards – Feels More Like 3

    rating05 Sept 2025

    The hotel’s location near the sea is definitely a plus, but unfortunately, many aspects did not meet expectations for a 4-star property.The staff at the reception was a bit too familiar — perhaps it’s just his personality, but it often came across as unprofessional rather than genuinely witty. The room was in poor condition: the lock on the terrace door didn’t work, and I had to use a stick to keep it closed. Definitely not up to 4-star standards.Another big downside was the extremely loud music during the day and evening. Considering that many families with small children stay here, it was quite disturbing, especially during nap times.I was also surprised to find an extra charge for using the in-room safe. In most hotels, this is included and not something you would expect to pay extra for. Breakfast coffee was awful, both in the restaurant and from the in-room coffee machine — even the cheapest Nespresso would be a huge improvement. The breakfast itself had a very limited choice of vegetables, though dinner was a bit better in this regard.As for the gym, it’s more like a tiny room. Even three people inside felt crowded. The exercise mat was full of holes and looked decades old — replacing it with a couple of cheap new ones would make a big difference.Overall, apart from the convenient seaside location, the experience was disappointing and not worth the 4-star rating. In comparison with Grupotel Parc Natural & Spa (5 stars), the difference doesn’t feel like between a 5 and a 4-star hotel, but rather like between a 5 and a 3-star one.

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