Guya Wave Hotel

Recent Reviews: 217

• User:Y316MUmatthewk

  Trip type: Family

  IT'S OK FOR A SHORT TRIP.

  09 Apr 2026

  We only stayed here for one night as we were passing through but it suited our needs as a family of four.This is a German hotel. We were the only Brits. The staff are even German.Check in took an age, for some reason we had to leave our passports for them to be scanned in. We came back later to finish it.Our room was a decent size, recently painted and freshened up. Very basic.Breakfast was included, as you can guess it was catered for the Central Europe guests, but still there were croissants and coffee to be had.Location is good. About 7 minutes from the beach, ample free parking outside the front.For a short stop, this place is fine. If your British and a family for a weeks holiday then find somewhere else.Key note is that a big pint of Estrella is €3.95 at the hotel!

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• User:gregjohnson_music

  Trip type: Friends getaway

  A hotel on a budget

  08 Feb 2026

  This hotel is ideal for those who are on a budget and not too fussy.Despite having booked two rooms in April and then arriving at the hotel in August, (some four months later), on arrival to check in, we were told that one of the rooms wasn't ready and told to come back later once it had been sorted. This was a disappointing start, as we'd paid for a room that wasn't provided, having arrived on the day we were travelling. Furthermore, the receptionist wanted to keep our passports before we left, in order to scan them, however, I would have felt more comfortable if he scanned these and gave them back immediately.The rooms themselves were of decent size, with each room being shared by three men, with two single beds in each, as well as a sofa bed. From a friend that I was staying with, he complained about the comfort of his sofa bed, whereas I had no complaints - it wasn't the same as my mattress at home, but it wasn't uncomfortable.Cooked breakfast was included as part of the stay which we had each morning, deciding not to eat there for other meals during the day. There is a decent-sized pool that wasn't particularly busy during our stay, as well as sun beds around the pool, serviced by waiting staff to bring out drinks.The hotel is in an ideal location, with the main seafront approximately 10 minutes away, a group of tennis courts approximately 7 minutes walk away and beach approximately 15 minutes walk.The hotel itself is quite modern, however, what let it down was the fact that in the lounge (as pictured), were random objects, including ladders, a child's booster seat, a DJ desk and a large box, as well as an open door to a shop out on the street, nothing to do with the hotel.Unbeknownst to me, Majorca is a popular destination for German tourists and residents and this was evident at the hotel. I believe that one of the reception staff was German as well and other staff members could have been. One of the staff on the desk didn't seem particularly happy. We were one, if not, the only British tourists in the hotel. The age demographic appeared to be people in their 20s, with a few people older than this.Overall, it was a budget holiday for a group of six guys in their mid-twenties, so we perhaps got what we paid for.

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• User:Pete T

  Trip type: Couples

  Most awful hotel experience I had in my life

  09 Jul 2023

  To begin the review you need to know that this is a party hotel, do not ever book it if you hope to get any peace and quiet as it will never happen. There are very loud parties in at least half of the rooms in the whole hotel. Young, drunk German adolescent kids are running around the hotel all day and night, screaming from the top of their lungs, Slamming doors and dragging the metal furniture on a tilled floor. No earplugs in existence will help to block the noise. To make our experience even worse we have been lied to by the receptionist that the room they have put us in was the Premium Room that we have paid for. When we have realised after 2 days of suffering through the worse noise from adjacent rooms that they have put us in a cheaper room they tried to come up with a lot of excuses, my favourite being that everyone likes the room we have been given and they though we will like it better than the premium room. I am not kidding, this is what Ralph, the manager of the reception said to us. After two days of complaining about the noise they have told us that they will relocate us to a building next to the main hotel as a favour, this is when we realised that this is the exact room we have paid for initially but we were put in the inferior room with a pool view. After having a word with the manager of the hotel he said he is sorry and we can have one dinner for free tonight to make up for the ordeal. We told him that this is not acceptable to us as if the dinner was of the same quality as the breakfast we had every day we rather eat in town. The behaviour of people in the reception was very sketchy from the get go and it became more hostile when they realised that we throw a fuss about being put in the cheaper room that we have paid for. I never believed this was a mistake, it was a deliberate act and I am sure it has been done to many tourist staying at this hotel. So you have been warned and there are much more, better hotels to choose from. The last thing that was awful was the Wi-Fi connection at the hotel, it was completely unusable. You had to wait 5 min for any website to load and you can forget about using any streaming services like Netfix etc.

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• User:Jitka D

  Trip type: Couples

  Lovely stay

  05 Jul 2023

  Beautiful place to stay,very comfortable and clean room,staff very friendly and always helpful, we enjoyed our stay and definitely recommend this place to stay.Breakfast was always freshly made and lots of to choose from

• User:igor010101

  Trip type:

  I do not recommend

  19 Oct 2021

  I had several problems and left the hotel after the first night. I will try to summarize:- Arrived at the hotel in the middle of the night. The night porter was friendly but had no idea of several things I've asked.- Entering the appartment, it was freezing and very wet/humid. Probably the air conditioner was running the whole day in a very low temperature. I looked for a remote control to turn it off, unsuccessful.- I explained it to the night porter. He said that there is no remote control and only the staff during the day has access to turn it off or higher/down.- So I asked for a blanket. It took several minutes and he found a blanket anywhere. The blanket was stinking of mold. Horrible. So, we had the worst hotel night ever... in a humid room, with a mold stinking blanket and with neighbors having loud sex.- In the morning I booked another hotel to get far away of that very bad hotel.- Also in this morning I went to talk to the manager and explained everything, that I was totally dissatisfied. He was comprehensive and apologized. But anyway I would not like to stay there and I was braking up my planed 3 nights to only 1 night. And so I asked for a compensation from the hotel, as I was not staying there anymore. The manager took my contact details and said he will come back to me.- To summarize, after several calls to the hotel and several times here "we are working on that, but we are busy.." or "the hotel director is analysing", after 2 months I heard "Booking said that yout (the customer) needs to open contact". I kindly asked to forward me this e-mail they got from Booking with that instruction but I never got any e-mail and I gave on trying to get a fair compensation for all that trouble.So, I do not recommend this hotel. They weren't fair, professional and interested on a customer need. Álvaro Rodríguez, Director General at Guya Wave Hotel, responded to this review Dear Igor,Thanks for your time commenting your stay.As you clearly said, we work hard to attend all people who visit us. In that way you had all the stuff working for you from the beginning searching a blanket in the middle of the night in the summer time until the moment you left.You commented Ralph from the reception that you did booked another place non reembolsable that you regret....because you would have preferred to keep your initial stay in GW...Even though we try hard to satisfy all guests there is little percentage we can't succeed. In some other words some people want air conditioning and few want blankets in Mallorca in august.We are sorry we did not fulfill all your expectations.Thanks,Guya Wave Hotel

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