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H10 Casa Del Mar

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H10 Casa Del Mar

locationSanta Ponsa, Majorca

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About H10 Casa Del MarAbout H10 Casa Del Mar

Location

This hotel is just across the road from from the beach approximately 300 m from the centre of Santa Ponsa. There are shops, restaurants, bars and pubs in close proximity to the hotel and it is just 200 m to public transport connections. There is a nightclub just 300 m from the hotel.

Facility

The hotel has 9 single rooms and 203 double rooms, which are located on 4 storeys and are reachable by 2 lifts. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 212 non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, golf and archery are available. With snorkelling and diving available, the hotel also caters to water sports enthusiasts. A gym and table tennis or, for a fee, billiards, are among the sport and leisure options available. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. The hotel has a number of entertainment facilities available, including an entertainment programme, a kids' club and live music.

Meals

Various dining options are available, including a café and a bar. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Half board is offered as a catering option. A continental breakfast buffet and a comprehensive dinner buffet are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at H10 Casa Del Mar Amenities at H10 Casa Del Mar

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Foyer

    • -

      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Lunch

    • -

      Evening Buffet

    • -

      Half Board

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      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Aerobics

    • -

      Aqua aerobics

    • -

      Archery

    • -

      Billiards/Snooker

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      Children's Pool

    • -

      Cycling/Mountain Biking

    • -

      Darts

    • -

      Diving

    • -

      Entertainment Programme

    • -

      Golf

    • -

      Gym

    • -

      Indoor Pool

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      Jacuzzi

    • -

      Massage

    • -

      Outdoor Pool(s)

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      Parasols

    • -

      Sauna

    • -

      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Shopping opportunities

40 m

Beach

50 m

Restaurants

50 m

Bars / Pubs

50 m

Public Transport

200 m

City Centre

300 m

Nightclub

300 m

Golf Course

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

753

Very Good

341

Average

178

Poor

90

Terrible

91

Recent Reviews: 1453

  • User:Sam57Essex

    Trip type: Couples

    Not what we expected for a 4* hotel.

    rating22 May 2026

    A similar experience to another post at the same time we were there. We had to complain every day for 3 days to get the room cleaned, and even then it was to exchange the towels and sweep the balcony of birds nest debris and guano after being pointed out. Our friends had their towels removed and not replaced! One towel we were given was threadbare and falling apart. At home we would use that to mop the floor! It took 6 days before the room was properly cleaned to first day standards and that was only because our rep took up the issue with management. We had to ask for a broom and pan so that we could regularly sweep the balcony ourselves before being able to sit out there. As no water, tea or coffee was provided we spoke to a receptionist who said that the rooms were self-catering. It was only after speaking to our rep that we discovered we could obtain all three from the bar for free. The fridge was not working and a maintenance man had to come and fix it. The shower temperature varied from scalding to warm. There were wobbly tiles around the swimming pool. The evening buffet was 30 euros per person as we were bed and breakfast. Breakfast was fine with plenty of choice. I think the term Superior Room was totally wrong and it cost a lot of extra money. , Guest Services / Front Office at H10 Casa del Mar, responded to this review Hello Sam57Essex,Thank you for your stay in our hotel and for your review. Regarding the negative points we are pleased to inform you that we will take them into consideration for improvement as keeping our guests happy is our main goal. We apologize for any inconveniences.Best regards,

  • User:Tyler C

    Trip type: Family

    Beautiful stay

    rating13 May 2026

    Such a nice atmosphere in the hotel with lovely staff, especially Juan who’s does entertainments. He gets people involved and is so welcoming. , Guest Services / Front Office at H10 Casa del Mar, responded to this review Hello tylercB6292ND,Thank you so much for your comment and your high ratings. We are delighted that you enjoyed your stay at the H10 Casa del Mar. We certainly hope to see you again in the future! Kind regards,

  • User:Rebecca H

    Trip type: Couples

    Absolutely awful

    rating12 May 2026

    An awful experience all round. For the price paid, which is high, there is not any of that being used for maintenance of the hotel. There are tiles missing in the terrace pool, our shower wasn’t staying at a constant temperature (going scalding hot and then cold), and in the small gym provided the lower cable on the arm workout machine was broken and one treadmill didn’t turn on at all. The carpet was dirty in several places, and I saw a vacuum which was held together with tape! Housekeeping didn’t come to our room either! At the terrace pool, the sun beds were filthy dirty. And at the outdoor steps leading from the terrace to the top floor on the outside of the building there was piles of dirt and debris not picked up! I mentioned all of these issues to reception and told reception if they would comp my last night stay I would be extremely happy to pack and leave immediately but they just apologised to me and gave me the email of their manager, who took a week to reply and then offered me a 10% discount on my next stay - as if I would consider returning! , Guest Services / Front Office at H10 Casa del Mar, responded to this review Hello X2455PHrebeccah,We are very sorry to hear that you haven´t enjoyed your stay at our hotel. We will take notes of your complaints to make sure we improve next time.Best regards,

  • User:Denisa C

    Trip type: Friends getaway

    No Security, No Support, No Safety

    rating08 May 2026

    Our stay at this hotel was extremely disappointing and concerning. Money was stolen from our wallets inside our rooms during our stay, affecting two different families. In total, we lost over €2,000.What made the situation even worse was the hotel’s response. Staff informed us that a similar incident had already occurred about a month earlier, yet there are still no proper security measures or cameras in place.We felt unsupported throughout the entire situation. Even the police were unable to provide much assistance.This is a serious warning for future guests: do not leave money or valuables unattended in your room, even for a short time. We trusted this hotel and unfortunately had a very negative experience. , Guest Services / Front Office at H10 Casa del Mar, responded to this review Hello denisac906, Thank you for your stay, and we are very sorry for what happened. We are working to improve security and surveillance at the hotel to prevent this from happening again. Kind regards,

  • User:Michele P

    Trip type: Friends getaway

    Fabulous views

    rating07 May 2026

    Went here for a drink to the rooftop bar and had a lovely time, lovely cocktails, hotel looked lovely and will think about booking in the future , Guest Services / Front Office at H10 Casa del Mar, responded to this review Hello Michele P,Thank you for your kind words! We hope to welcome you back soon.Best regards,

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